Hello. I ve bought the iphone 4 in usa ..unfortunately its broken ..but my problem is i live in Moscow and i cant get the service because the person from service said to me that i can get it just in store when i ve bought it..what can i do?

Hello! I bought the iphone 4 in USA but when it was broken and i wanted to get service in Moscow ..they told me that i could go the the store where i bought it .. what can i do now?? I thought that it doesnt matter where i bought the phone ..I thought the apple has international service.. ?????

The only thing you can do is get the phone back to the US somehow even if someone else has to take it for you (which is fine). The iphone does not have an international warranty except throughout the EU.

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I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

I have the iPhone 4, recently installed ios6 now my phone constantly turns itself off, keeps freezing and then 2 or 3 times in the space of 24hrs it has to be restored to factory settings. This has gone on for over a week.

If all basic troubleshooting has been tried and a restore as new does not resolve, take it to Apple for evalation and possible replacement.

HT6114 I need help hacking into my ipod i forgot the password and i cant factory reset it because the power button is broken?!

I need help hacking into my ipod i forgot the password and i cant factory reset it because the power button is broken?!

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

WHAT SHOULD I DO ON MY IPHONE BACK IT SAYS MODEL A1303 BUT ON ABOUT IN SETTINGS IT SAYS MB496X AND I CANT UPDATE IT WHAT SHOULD I DO

WHAT SHOULD I DO ON MY IPHONE BACK IT SAYS MODEL A1303 BUT ON ABOUT IN SETTINGS IT SAYS MB496X AND I CANT UPDATE IT WHAT SHOULD I DO

Someone replaced the back on the phone, it is a 3G 16GB model from Australia and can only be updated to iOS 4.2.1.

I bought an Iphone in USA and when i arrived at my home i realise that the dock conector is not working, Apple send me a new one?

I bought an Iphone in USA and when i arrived at my home i realise that the dock conector is not working, Apple send me a new one?

renatasantos wrote:
Roaminggnome but i don't live at US.
That does not have anything to do with it.
The warranty is only good in the U.S.

Hello,how much does the iphone 4 16gb unlocked cost if i want to buy it as a gift and to use it outside USA?

Hello,how much does the iphone 4 16gb unlocked cost if i want to buy it as a gift and to use it outside USA?

If you're talking about buying the phone in the US, forget it. There are NO unlocked iPhones sold in the US and no US iPhone can be officially unlocked. Thus, it doesn't really matter what it costs.

I just bought an Iphone on Ebay,this is unlocked,but I cant to use in Hungary,because the apple store told me is locked.

I just bought an Iphone on Ebay,this is unlocked,but I cant to use in Hungary,because the apple store told me is locked.What can I do know,that I can using in Hungary?

There are way too many posts on this forum from people who buy used iPhones on eBay and who then have problems. I would second wjosten's suggestion to return the phone, get a refund and buy a phone from an authorized dealer.

I just bought an iPhone 5. My iPhone 4 has all my music on it, mail, mms, sms, notes, videos, photos and apps. How do I transfer the music etc to my new iPhone using icloud?

I just bought an iPhone 5. My iPhone 4 has all my music on it, mail, mms, sms, notes, videos, photos and apps. How do I transfer the music etc to my new iPhone? - icloud? - homesharing?

I just bought an iPhone5
To ensure my old iPhon4 was backed up i...
1. Deleted the iPhone4 backup from iTunes prefs(devices)
2. I then sycnched the iPhone4 to get a new backup of the old Phone.
I then installed my new iPhone5 from the fresh backup of the old iPhone4
This way i got my new iPhone5 exactly as my old iPhone4
Screens all looked the same, EVERYTHING the same.
Some minor adjustments were needed afterwards.
Hope this helps.

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

I just bought an iPhone 4 a few weeks back. I tried to delete their icloud account, and add mine but it's asking for a password to delete it. I have no way to get in contact with them. Is there any way around it?

There's no way around it. The former owner needs to erase the phone and remove it from their account as explained here: http://support.apple.com/kb/TS4515. No one else can help with this, including Apple.

I bought an iphone 5 put a passcode i forgot it done a restore with i tunes and it is still asking for user id and password during activate how do i get around that ??

i bought an iphone 5 put a passcode i forgot it done a restore with i tunes and it is still asking for user id and password during activate how do i get around that ??

You need to contact the previous owner and have them follow these instructions: http://support.apple.com/kb/HT5661

Touch screen stopped working. Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??

Hello all, I could use some help with my iPhone 4, I hope this is the best place to ask!
The Problem:
I want to do a full backup of my iphone to either itunes or to icloud. Unfortunately the iphone got wet and isn’t working properly. The phone turns on and still works, but the touch screen no longer works. I have a passcode lock on the phone so iTunes will not allow me to backup it up until I type in the passcode (which I cannot physically do). WiFi had been turned off before it got wet so it won’t connect to any known WiFi networks either to backup automatically to iCloud.
What happened:
I had been travelling for 6 months and went tubing on a river with my iphone in a dry bag. Unfortunately the dry bag failed and filled with water ruining my iphone.
What I’d like to do:
It’s an old phone and I was planning on buying a new iPhone anyway. I would love to do a full backup to either iCloud or to my computer so when I get a new iPhone I don’t lose anything. I’ve already connected it to my PC and downloaded all the photos and videos off the phone so at least I haven’t lost that, but I would like to be able to recover all the text messages, WhatsApp messages and notes I had created during my 6 months of travel.
The last time it was backed up to my pc or to icloud was in April, so there are 6 months worth of very meaningful data I would love to keep to remind me of my travels!
Is there anyway to force a full backup of the iPhone without typing in my passcode lock or is there anyway to force it to connect to a WiFi network so the phone can backup to iCloud??
iTunes recognizes the phone just now and I tried upgrading the phone to iOS7 in the hopes that it would first backup and then upgrade. Unfortunately all that happened is the phone upgraded to iOS7, but it didn’t backup to iTunes. Now the phone is stuck at the iOS7 welcome screen and I can’t do anything else with it.
Any ideas or tips would be welcome!
NOTE: This is NOT a jailbroken iPhone.

If there is no other way around this, is there anyway to completely wipe the phone then??
The Apple store agreed to give me a new iPhone 4 as a warranty replacement for $150 (I travel a lot and I have a factory unlocked phone, so this is still worth it for me). But before I trade it in, I would like to make sure all my data is backed up on the device first.
When I try and restore the phone now on iTunes, it says I have to turn off Find My iPhone on the phone first before I can restore it. Now since I can't use the screen I can't really do that.
So how do I completely wipe the iPhone???
Thanks!

I bought a iphone in usa now i´m in australia, what can i do ?

i bought a iphone in usa now i´m in australia, what can i do ?

If you have a problem with it, there is nothing that can be done until you return to the US. The warranty on an iPhone is only valid in the country in which it was sold. Apple will not provide service, replacement or support in another country.

My messages app won't open, after I sent a large iMessage. I think it just has too much data on it. What can I do other then reset my iPhone?

My messages app won't open, after I sent a large iMessage. I think it just has too much data on it. What can I do other then reset my iPhone?

Hi everyone, I had this problem but none of the solutions above worked. What happened with me, and with others in other forums, is that a particular thread or message was causing the problem. I'd go to open the message and all I'd get was a white screen with the blue bar at the top. So, I went into contacts, pressed 'send message' to a contact whose message wasn't causing the problem, then I pressed back to messages. You then swipe to the left on the thread that's causing the problem, and delete it. Sadly this means you will lose all that person's messages, but you can try opening it from there and deleting it on the thread. Didn't work for me though. Hope that helps! It was the only thing that worked for me after about three days of total frustration and resetting!

My iPhone says I have 5 app store updates. I press update and the wheel just spins and it never updates. the Icon stays black like its updating, but in never does

my iPhone says I have 5 app store updates. I press update and the wheel just spins and it never
updates. the Icon stays black like its updating, but in never does

Hello Donna,
I'm sorry to hear you are having issues with your iPhone. If you are having issues completing your app updates, you may want to make sure you can otherwise access the iTunes Store/iOS App Store. You may want to try the troubleshooting steps outlined in the following article:
Can't connect to the iTunes Store - Apple Support
If the iOS version listing in your post profile is correct (iOS 8.0.2), you may also want to make sure that your iPhone is updated to the most recent version of iOS:
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
Sincerely,
- Brenden

Hello I'm trying to update my applications and it is asking me to sign in and checking my billing account .it is not accepting my billing account that I use tried to change it several time it didn't work .what can I do to solve it?

Hello I'm trying to update my applications and it is asking me to sign in and checking my billing account .it is not accepting my billing account that I use tried to change it several time it didn't work .what can I do to solve it?

What happens when you try to confirm your details, if you are getting an error message then what does it say ? For a card to be accepted (debit cards are no longer accepted in all countries) it needs to be registered to exactly the same name and address as on your account, and have been issued by a bank in your country. If it's not being accepted then do you get the 'none' option on your account ?

Hello. I ve bought the iphone 4 in usa ..unfortunately its broken ..but my problem is i live in Moscow and i cant get the service because the person from service said to me that i can get it just in store when i ve bought it..what can i do?

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