Hello, I was attempting to sync my iPod, 5th generation and the bottom bar is displaying that my "Documents and Data" are over capacity.

I attempted to do some research and I tried to manage my usage. I deleted apps. I also deleted my cookies. Nothing seems to be working. Someone please help me.

That usually means that you are trying to sync too much media to the iPod. Sync less media to the iPod:
Next:
- Restore from backup. See:                                               
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.                       

Similar Messages

  • When trying to sync my ipod 5th generation i get error -69 can this be fixed please

    when trying to sync my ipod 5th generation i get error -69 can this be fixed please and if so could you explain to me how to fix ive restored it and it still does it
    thanks for any help regards charmaine

    This is about the only suggestion I have for you.
    http://support.apple.com/kb/ht1210
    If you do happen to run into a bad file, try converting it to a different format and resyncing the new version over to your iPod.
    B-rock

  • I had my iPod 5th generation in the wash for about 3-5 minutes, i took it out of my jacket and made the mistake of trying to turn it on. The first time it came on, then never came back on, its been in rice for 6 days, should I try anything else?

    I had my iPod 5th generation in the wash for about 3-5 minutes, I took it out of my jacket and made the mistake of trying to turn it on. The first time it came on, then never came back on, its been in rice for 6 days, should I try anything else? Please help!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    Apple will exchange your iPod for a refurbished one for $99 for a 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price             

  • I can't sync my ipod 5th generation with my computer, lost symbol. Help

    My computer screen is not showing the sync symbol, therefore I can't sync my new songs onto my ipod touch 5th generation, I have tried everything but just can't seem to find how to sync anymore

    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem
    DId yo sync with this computer before?
    Saying "I have tried everything" provides us with zero information as to what you did try. If you really did try "everything" then there is no way we can help.

  • So i dropped my ipod 5th generation in the bathtub a week ago how do i fix it it wont come on or charge what do i do?

    So I dropped my ipod in the bathtub a week ago and its not working what do I do

    If you did not purchase the optional AppleCare+ extended warranty,
    Apple will exchange your iPod for a refurbished one for (USA) $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price             

  • Hey i bought this second hand Ipod 5th generation from the owner but she forgot her password on apple ID and how do i remove this device from their account... Any suggestions

    how to remove this device from their account i bought it second hand and they for got there apple ID and password 5th generation IPOD touch

    You are running intoi the Activation Lock
    iCloud: Find My iPhone Activation Lock in iOS 7
    The previous owner has to recover the ID and password for the account last used on the iPod
    Is there a way to find my Apple ID Name if I can't remember it?
    Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
    How do I change or recover a forgotten Apple ID Password?
    If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
    An then she has to remove the iPod from her account
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    If you can't do then return the iPod for a refund. Otherwise y have a thin brick, maybe a stolen/lost  one

  • I found an ipod 5th generation at the train station. i tried to find the owner i couldn't. i kept it and restored it, now its asking me for the apple id username that had setup the ipod. my question is how can i skip that step

    I found and iPod touch 5th generation. I restored it now its asking me for the apple Id that had set up the iPod. Myoy quesyotion is ow can I skip that step.

    JacobiJ, no email address/Apple ID is listed. It just says enter the Apple ID and password.
    JacobiJ wrote:
    Send them a email at the Apple ID email address and tell them you found their iPod. I'm sure they will be very greatful.

  • I had my iod 5th generation in the room and then i disconnected it cause it finished charguing and after i left the room to leave my shirt i came back and got my ipod and i coulnd't turn it on anymore. Why?

    I had my iPod 5th generation in the room and then i disconnected it cause it finished charging and after i left the room to leave my shirt i came back and got my iPod and i couldn't turn it on anymore. Why?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Recently while playing my IPOD touch 5th Generation on my automobile deck I saw ERROR 19 appear and it powered down. It did not come back on. I jacked it onto a computer and saw error 49 come up. Can anyone assist with what might be the problem?

    Recently  while playing my IPOD 5th Generation on my automobile deck I saw error 19 appear and it powered down and did not com back on. I jacked it onto a computer and saw error 49 come up. Can anyone help with what the problem might be?

    What were you doing when you received error 49 on the computer?

  • I have a MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed.

    I have a older MBP running 10.6.8 and after the recent iOS update I have not been able to sync my devices. I was able to sync an ipod, but not iphone or ipad. iTunes recognizes my devices, but sync button stays grayed. I've changed my USB hub, reinstalled iTunes and run disc cleanup. No luck.

    You said that your computer will sync other iPods? Are they iPod touches? Other iPod use different drivers the the touch And iPhone and iPad).
    You can try:
    iOS: Device not recognized in iTunes for Windows
    Does it charge? Does the iPod work?
    I would try on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    If defective and not abused you will walk out with a replacement

  • I was trying to sync my iPod when all of a sudden I have 6.9 GB of info under the section "other"

    I was trying to sync my iPod when all of a sudden I have 6.9 GB of information under the section "other" and I don't know where it came from and because of it I can no longer sync my iPod because there is too much info to fit. How do I get rid of this random information which I can't find any cause for on my iTunes library? Most of my content is audio at 7GB, my video is at .14GB, and I'm up to date in my software, and I have searched my iTunes for this 6.9GB of information and can find nothing that is in there that shouldn't be in there, so where did it come from? Where did it go? And how do I get rid of it? I have a Mac OS X Version10.6.8

    "Other" represents data that iTunes can't recognize.  A few hundred mb of other is normal.  The 6.9 gb you have represents corrupted data (maybe from an interrupted sync or some other glitch).
    Sometimes, syncing one more song can clear up the extra other.  If not, you'll need to restore your iPod.  Here are the instructions:  Restore:  http://support.apple.com/kb/HT1414
    You can restore from your iPod backup when asked.

  • Entire computer freezes when I attempt to sync my iPod

    Every time I attempt to sync my iPod (video - I think it is a 5th gen??) my whole computer freezes immediately. It doesn't even get a chance to show that my iPod has been plugged in. The iPod itself acts as if it hasn't been plugged in at all - it doesn't even charge (it does in my wall charger).
    I deleted iTunes and reinstalled it - but that didn't work.

    The answer posted by turing may help you
    https://discussions.apple.com/message/17776595#17776595

  • HT4623 Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

    Hello! So I have a iPod 5th generation, and I just had a recent update, it was for iOS 6.1.3, and now for some reason, I can't get the iOS 7 update. Could anyone help me?

    Apple's servers are slammed right now with iOS 7 downloads AND activation requests.
    Be patient and try again later.

  • When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" HELP!!

    When I attempt to sync my iPod with iTunes, "iTunes could not copy "songname" to the iPod because an unknown error occurred (-69)" appears, I have attempted to restore my iPod settings but this doesn't help at all. This only happened after I installed the latest update of iTunes.

    See Here :
    http://support.apple.com/kb/ht1210

  • When attempting to sync my ipod I get an error OxE8004002 how can I correct this error

    When attempting to sync my ipod to my pc, I get an error OxE8004002; how can I correct this error?
    It is just since I uploaded the 6.1.5.

    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting

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