Hello,,just updated to LR CC today via Creative cloud,,but it is still the same LR as before,,what do i have to do?? Chrisitan Wig

Sign out from creative cloud desktop application and sign in back.

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I seem to have a "saved page" where the web page has been updated but firefox shows me the same page as before. what do i need to do?

i am in charge of the design of my companies website. i made a change to a page, reloaded the page on firefox and it stayed the same. i know the change has been made because i have looked on other computers.

Please read this article to see if it helps:
http://support.mozilla.com/en-US/kb/How+to+clear+the+cache

Hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??

hi. just downloaded the primer app via creative cloud but when i click on it nothing opens/ what should i do??helppppp

Do not post twice pleaseeeeeeeeeeee help so you do not confuse the people trying to help you
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
-Install, update or UNinstall, and launch after installing
You should also provide more information when asking a question
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

I have recently updated the new apps via creative cloud now photoshop and bridge no longer work, they open then say they have encountered a problem and close, I also tried opening the old version of photo shop but getting the same result

What OS version? What's the exact error? Exactly when does the error occur? What previous versions? What is on the screen when the error displays? Does Photoshop get fully open?
Try opening Photoshop holding down Shift key immediately to turn off plug-ins. Lots of good suggestions here: Photoshop: Basic Troubleshooting steps to fix most issues

My creative Cloud keeps trying to install the same update

Dear Forum,
My creative Cloud keeps trying to install the same update and never completes. I have rebooted my windows 8.1 and same occurs. All other updates are fine so just creative cloud. am I able to manually uninstall just the creative cloud on its own without effecting my acrobat pro and FormsCentral etc? If so where can I download the latest creative cloud?
regards
kevin

Repeated updates http://helpx.adobe.com/creative-cloud/kb/updates-repeatedly-applied-cc.html
and
All Adobe updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

I been using viber for a long with no problems until today it's restarting on its own and once I enter the code it try's to sync contact it restarts again. I tried reinstalling but it's still the same. Please replay ASAP

I been using viber for a long with no problems until today it's restarting on its own and once I enter the code it try's to sync contact it restarts again. I tried reinstalling but it's still the same. Please replay ASAP

Contact Viber customer or technical support regarding a problem with their iOS app.

Just bought iPad mini 2 last week and FaceTime is missing under settings. Even under restrictions , facetime can't be found. I already reset everything but it's still the same, no facetime. Pls help me

Just bought iPad mini 2 last week. FaceTime is missing under settings. i can't even find it under restrictions. I have reset it but it's still the same, no facetime. Pls help me...

FaceTime is not available on devices purchased or used in certain countries, including Saudi Arabia and the United Arab Emirates. This is by government decree. The FaceTime app can't be downloaded or installed on these iPads.
 Cheers, Tom

The sound on my Iphone 4 is really quiet and muffled, i have the latest update and have restored it but it is still the same, can anyone help?

The sound on my Iphone 4 is really quiet and muffled, i have the latest update and have restored it but it is still the same, can anyone help?

Through the headphones or through the speaker?
Have you consistently played sound through the speaker at a high volume with a lot of bass?
Have you tested it with multiple apps/songs/movies?

Adobe Illustrator appears as "installed and updated" on Creative Cloud but I cannot find the Application on my Computer (Windows)

Creative Cloud is installed and working on my computer, nevertheless the Application "Adobe Illustrator" appears as "Installed and Updated" but it is physically NOT in my computer.
I cannot find the Application in my computer, I installed Photoshop and other Apps, they are all to find in my PC, except Illustrator.
I tried to uninstall Creative Cloud and all the Apps that I had, I re-installed creative cloud but still it showed "Adobe Illustrator" as "installed and updated", even if I have no Adobe illustrator folder on my Computer, it really does not exist in my computer.
What is wrong with the Application?

Klerica please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Adobe Illustrator.

I just updated my iphone 4 to ios6 and now I can't keep the wifi connection to stay on. I have to keep entering my wifi password when the phone goes to sleep. How do I keep the wifi connection when I wake up the phone?

I just updated my iphone 4 to ios6 and I can't keep the wifi connection when the phone goes to sleep. I need to keep entering my wifi password when I wake up the phone. How do I keep the wifi on each time I walk into my house without reentering my password?

What? Do you work for Apple?
I have been on the phone for Apple since 5:30 Eastern Time today. We are still on the phone with them. It is 10:14 PM. We are going to get a new phone because the ios6 has major problems! The wifi connectivity is a serious problem. Apple is aware of it. More people need to do something about it. I am willing to start a class action suit against them. I have means to an attorney pro bono. If you are having problems using your iphone 4 or 4s with wifi and ios6...I suggest you spend time calling a senior advisor and get a new phone sent to you. They know they messed up but they can't fix it.

Update for Acrobat not shown in Creative Cloud but in the Taskbar

Hi,
in the App Tab in the Creative Cloud, alls applications seem to be up 2 date.
In my Taskbar, is a message, which tells me, that an update fpr Acrobat is available.
I have read in the forums, that cloud applications shall be updated via the cloud only and not their internal Update function.
1. What shall I do? Update ore ignore it?
2. Why isn't the Update shown in the creative cloud "window"?
Thanks
Lars

Hi 3CEES,
Currently Acrobat updates are pushed separately. So I would request you to please apply the updates by going to help or from the popup itself.
Regards,
Romit Sinha

I want to download apps via creative cloud but the Apps window is giving me a "Download Error" page

I uninstalled creative cloud, re-installed it, checked if my IOS is up to date and no updates were required, tried many times to "Reload Applications" in the Apps window, however nothing worked! the error persists.

I have the same problem, Sorry, cannot help.........

Purchase After Effects via creative cloud but could not install

I've purchase after effects via educators plan .. however it seems after effects cant be downloaded altho its in the plan.
So I have paid extra for single app... and yet its the same.
I click on download but nothing appear. The app does not appear on the manager as well.
HELP Me.
I really need to use after effects.. i need to do a video animation like the 'annoying orange' via after effects. is there any other adobe apps that i can do the same effects?

You need a 64-bit computer and operating system to run After Effects. Does your system meet the Tech Specs http://www.adobe.com/products/aftereffects/tech-specs.html?

I cannot access to livejournal; what I got is "Invalid URL" while hours ago, it's still fine.I tried update Firefox again, but it's still the same. Please help.

when updating new firefox version, livejournal appeared to be listed as untrusted site, and I clicked "I understand the risk" and thus. But when I clicked the site again, it showed Invalid URL. It never happens before; thus, I hope I have an answer soon.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

Quicktime Wont Update... I upgraded to Pro, but it's still the old QT

I just recently upgraded to Quicktime Pro, however my player doesnt look any different. Some of the Toolbar options are now available, but it just doesnt look right.
For example, when I open Quicktime, it appears as if the screen has not reloaded since last fall. There are ads for The Lion, The Witch and the Wardrobe and King Kong (in the theatres. And the font is really grainy.
Does anyone have any suggestions?
I also use iTunes, and I didnt want to unistall Quicktime and reload it for fear I may lose some of what I have save on iTunes.
Thanks for your help,

If the words Pro have been removed from some menu items you've got Pro.
The QuickTime Player Content Guide (a preference under General/Other) requires an Internet connection. Click on one and the Content Guide will probably "refresh".

Hello,,just updated to LR CC today via Creative cloud,,but it is still the same LR as before,,what do i have to do?? Chrisitan Wig

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