Hello! my Apple ID hacked, changed e-mail.I can not reset the password, help eliminate the problem.
Hello! my Apple ID hacked, changed e-address small, I can not reset the password, help eliminate the problem.
MayaMR wrote:
... my Apple ID hacked...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Similar Messages
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Hello, I have an ipod touch 2g and I can not download the application or change the version. made for me a solution please. and thank you
The hardware on the 2G does not support an iOS version higher than 4.2.1. If you want apps that require a higher version you will need to get a newer model iPod.
To more easily find compatible apps:
iOSSearch - search the iTunes store for compatible apps.
Vintapps 3.1.3 - paid app.
Apple Club - filter apps by iOS version. -
I had an Apple Id then changed to another , how can I retrive the amount from the old Id account.? Can I link one Id with another ?
Apple IDs can't be "linked" or merged. However, if you are trying to transfer a credit balance from one account to another iTunes store support may be able to help you with that: http://www.apple.com/emea/support/itunes/contact.html.
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I'm a Mac user, at the start of Adobe Lightroom I receive an error of changing modules. How can I solve the problem?
Error changing modules | Lightroom
Mylenium -
I have iMove 11 and photos turn very dark when I drag them into the project. Changing colour white balance does not fix the problem.
Thanks for your no help line.
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I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards
Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions
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Why I can not reset my password for my apple ID?
I restored my iphone 4s but i can not activate my iphone because aasking me for the id apple. I went to the webpage i select resert my passowrd via e mail i received the e mail but when i selected resert my password nothing comes up the webpage is blank??? any ideas what happened or do i need to contact apple to ask to esent a temporaly password via e mail?
Message was edited by: hectorsankiThis usually means that the appleid is not there anymore.
By this I mean you may have changed it unknowningly
If you had a non email address username and have edited you account recently more than likely it has updated your apple id to that email address (user login).
Or you have changed your prmiary email address and it has now changed your apple id to that as you login username. -
When I try to add a newly-created Bigpond account to Thunderbird, I get an error message "User Name or Password Invalid", yet I can log in to this account OK through a browser. When adding the account, Thunderbird says "Configuration found in Mozilla ISP database". I have previously successfully added Bigpond, Yahoo, Outlook and Hotmail accounts to Thunderbird and they are working fine. The Bigpond Technical Support staff have looked into this and cannot see what is wrong but they say they do not support Thunderbird. Any ideas appreciated...
Thanks. I had tried the auto and manual setups with the same result. IN addition, the Bigpond Support sent me the following which I also tried and got the same result.
For the settings that needs to be configured for your new mailbox, kindly follow the steps listed below:
(**Note: Please be advised that BigPond technical support team is only trained for Microsoft mail clients like Outlook Express, windows Live mail and the like. Having said this, we can only provide limited assistance in setting up your email account for your Thunderbird mail client by providing the correct settings that need to be configured.)
For IMAP server settings:
Account Type: IMAP
Incoming IMAP server: imap-mail.outlook.com
Incoming IMAP mail: port 993
Outgoing SMTP server: smtp-mail.outlook.com
Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
Incoming uses SSL: On (this is required)
Outgoing uses SSL: On (this is required) (with TLS [preferred] or SSL Encryption depending on your e mail app)
Authentication Outgoing server (SMTP) authentication: Same as incoming mail server
For POP server settings:
Please be advised that before setting up your email account on an email client using a POP mail server, we will need to ensure first that 'Connecting devices and apps with POP' has been enabled through webmail. For instructions on how to do this, kindly follow the steps below:
- Log In your email account from the BigPond website from the Webmail section located at the top left side of the BigPond home page (http://media.telstra.com.au/home.html).
- The page then will automatically redirect to an Outlook website in which you will need to click the 'settings icon' (a gear like icon) located at the top left side of the page.
- From the drop down list, click on 'Options'.
- It will then direct the page to a new page where you will need to click 'Connect devices and apps with POP' under the Managing your account section.
- Choose 'Enable' and choose "Do what the device or app says—if it's set to delete messages, delete them." under Deleting downloaded messages.
- Click on the 'Save' button to save the changes.
- Log out of from your webmail page and start setting up your email client on your mail client using the following setting below:
Account Type: POP3
Incoming POP server: pop-mail.outlook.com
Incoming POP mail: port 995
Outgoing SMTP server: smtp-mail.outlook.com
Outgoing SMTP port: 587 (with TLS [preferred] or SSL Encryption depending on your e mail app)
Incoming uses SSL: On (this is required)
Outgoing uses SSL: On (this is required) (with TLS [preferred] or SSL Encryption depending on your e mail app)
Authentication Outgoing server (SMTP) authentication: Same as incoming mail server
In looking at the Thunderbird error message, it seems to consistently refer to the User Name and Password. I know they are correct, as I can log in from a browser using them. Is there something in the validation rules that might be the problem? Also, you may be aware that Bigpond is migrating their old Webmail system across to the Outlook platform. Registering new e-mail accounts in Bigpond get created on the Outlook platform, whereas older accounts are still on the Bigpond Webmail system. Is this causing a problem somewhere in validation? -
Can not reset a password via E-Mail
Hi there!
My wife forgot a password of her AppleID.
Her ID was registered by a seller in a shop. Her AppleID is '[email protected]'
Her E-Mail is the same.
When we try to reset a password via iForgot through E-Mail - but we can not receive a letter with reset instructions.
Help us please!Hi I need help logging into Spotify with email. I have spotfity on my computer and when I reset my password, it won't let me login. I keep getting this error message " The username or password is incorrect" I reset my password again and it still keeps giving me that error message. Please help, this is a really annoying probelm .FYI, I do not want to login with my facebook account, just prefer to use email. Thanks.
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HT4993 Apple accected my new e-mail address but not my new password What should I do ?
Good Morning,
I'm having problems downloading Skype with my new password that I just created this morning. Please advise.
Thanks,
Adream AtwoodIs the old password not working?
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I have been a firefox user for quite a while and have loved it. I can't even count how many people I convinced to switch from boring old Explorer to Firefox, but after this latest update, I got so frustrated I uninstalled it. I just reinstalled it again in the hopes that you guys had "corrected" the background issue, only to be disappointed. I would love to continue using firefox, but find it very difficult to deal with the "new look" which puts a dark gray background on previously white background making visually unappealing and hard to read. Please tell me if there is way to change that or a way to go back to previous version, otherwise I will have sadly move to safari or chrome or heavens forbid explorer! Thanks.
NayaFirefox 4 requires at least OS X 10.5 and an Intel Mac.
* http://www.mozilla.com/firefox/4.0/system-requirements/
For Mac OS X 10.4.11 or Mac OS X 10.5.8 you can look at:
* http://www.floodgap.com/software/tenfourfox/
Firefox 3.6.x can be found here:
* http://www.mozilla.com/en-US/firefox/all-older.html -
Hello, I'm trying to get my Apple ID password but when I enter the page that helps you to recover it tells me to send an email and I do not get ... with what I can not reset my password ... Can anyone help me? ... Are there any email from Apple support where you can tell what I get to help me to recover?. Thanks!
Apple does not have email support. If you're not getting the email verification from Apple, check your anti-spam filters, on your computer and with your email provider, to make sure that emails from Apple aren't being blocked. You can also try the Security Questions option rather than the email authentication. See:
http://support.apple.com/kb/HE36
Otherwise, you'll need to call Apple support:
http://support.apple.com/kb/HE57
Regards. -
I forgot My iCloud password, and i can not reset it as the system is not accepting the answer to the security questions and also the mail to my apple ID mail box is blocked, how can i reset my password for my apple ID.
Hello nmssns,
Thank you for contacting Apple Support Communities.
You can start with this article to reset your iCloud password. Depending on your exact circumstances, blocked email, forgot security questions, etc., there are links provided to guide you through those issues.
About Apple ID security questions
http://support.apple.com/kb/HT5665
Regards,
Jeff D. -
Hello. I can not reset my questions to unlock Apple id
Hello. I can not reset my questions to unlock Apple ID
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
Hello buy a movie on apple tv, and now can not find the device tells me I should go to settings / downloads / check downloads, but that does not exist in the menu of the apple tv, please help
Welcome to the Apple community.
A number of people have reported similar issues recently, many appear to have found a discrepancy of some kind in their account settings and making changes to these settings or simply resetting them has resolved the matter.
Check your account details are correct, check that you are using the correct details for Location, Region and Time Zone. You may want to change these settings and then change them back to see if that helps.
You might also try logging out of and then back into your iTunes account (Settings > iTunes Store > Apple ID’s > Sign Out) and restarting your router. (Some have reported that after doing this, they need to check for rentals even though it may report that there aren’t any, after which rentals once again appear in the ‘movies’ feature)
Rentals should appear under their own heading in the ‘Movies’ feature, you might also check at Settings > iTunes Store > Check For Rentals.
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