Hello my battery power has a x on it and the lights are not working and its making a noise - Please assist

The Battery icon with the "X" indicates that your computer does not detect a battery and is operating on electrical power from AC since your computer is plugged in. If your battery is installed but not detected that indicates a problem: 1. the battery is dead; 2. the battery connector is not functioning properly. You mention that there is no response from the indicator lights so it could be either of the two possibilities. The noise is not a good sign. Best to shut it down safely while you can to prevent any possibility of damage and get it to an Apple Genius Bar or Authorized Apple Service Provider to discover the nature of the problem

Similar Messages

Please is an emergenci!!! I put my iPhone 5 to charge and the cable is not working I tried in other pluggers in the house but nothing I don't know what's wrong and I don't have any more battery

Hey I plug my iPhone 5 and the charger is not working and I'm freaking out!!! It never hasn't happened and I just have in this moment 4% I all ready tried on pther pluggers on the house and is the charges that doesn't work. What should I do?

@whimsei,
Hello and thank you for posting back. What it sounds like is the cable that connects to the screen from the motherboard has either come loose or has a issue after the fall.
To fix this it would have to be opened up and the connections checked. If there is an issue with the cable then it would have to be replaced. This will require either you opening up the system yourself and checking the connections and tha cable or sending it in for repair.
Here is the link to the maintenance and service guide. If you feel comfortable doing the work it will help you.
HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC
Maintenance and Service Guide
If you want to send it in for repair here is how.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Please let me know how things go.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen that connect to itunes. so when i connect my iphone to iTunes, it says"itunes has detected

Dear Sirs,when i use the computer updating my iphone to ios 7.1,suddenly black out.The computer has no power and my iphone does not work and keep display the screen saying the iphone need to connect to itunes. So when i connect my iphone to iTunes, the computer says"itunes has detected an iphone in recovery mode. you must restore this iphone before it can be used with itunes"
So my question is if I click OK(restore the iphone),will i lose all my data and whatsapp??
Thank you for your help and time.
Regards,
hopeless

If you didn't back up the phone to iCloud or iTunes (on your computer) BEFORE attempting the update, the data will be lost.

My computer's power adapter is plugged into a power source, yet the indicator light is not working and my computer is not being charged.

My computer's power adapter is plugged into a power source, yet the indicator light is not working and my computer is not being charged.

I have the same issue.
The magsafe goes orange for about 20 seconds, the battery shows 0% then it goes to a black X indicating no battery installed.
With a new battery the same happens, although it can run on battery but does not charge.
It runs fine on mains power, the green light is always lit.
I have tried several things so far:
1. Cleaned the magsafe contacts on cable and macbook
2. Reset SMC and PRAM
3. Installed latest battery update
4. Tried new battery
5. Put old battery in fridge for an hour
I work in IT and am fairly confident taking it apart, what should I try next?
Some people recommend a new battery connector, which doesn't seem to make sense as the battery has never been removed before. Also some people say it will need a new logic/motherboard.
Any experts here managed to sucessfully fix one of these?

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

My laptop has broken and i have been given a new one by apple - this has changed my serial number so my Adobe Ps,Ai etc are not working and say my licence has expired. How can i get this to work?

uninstall anything adobe 'migrated' to your new mac, clean and then properly install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you need an activation count reset, http://helpx.adobe.com/x-productkb/global/service1.html

Just update my mac it said "critical update" something like that so i updated and now my screen has like random dots all over and the colours are all messed up its like negative can someone please help?

just update my mac it said "critical update" something like that so i updated and now my screen has like random dots all over and the colours are all messed up its like negative can someone please help?

Adds the ability to make and receive FaceTime audio calls
Adds call waiting support for FaceTime audio and video calls
Adds the ability to block incoming iMessages from individual senders
Improves the accuracy of unread counts in Mail
Resolves an issue that prevented Mail from receiving new messages from certain providers
Improves AutoFill compatibility in Safari
Fixes an issue that may cause audio distortion on certain Macs
Improves reliability when connecting to a file server using SMB2
Fixes an issue that may cause VPN connections to disconnect
Improves VoiceOver navigation in Mail and Finder
Provides a fix for SSL connection verification
this was the update
never said anything about the screen

My external hard drive has suddenly stopped working and the light's not flashing

Hello everyone.
I have an external hard drive that I've been using for the past year. It's a Porsche Design. No on/off button, just a light that flashes white when it's plugged in. The other day I found that the lead had been bent and the hard drive no longer worked when plugged in, so I bought another identical lead, brand new but the hard drive is simply not showing up. The light's not flashing, it's not showing up in my disk utility, it's nowhere.
Does anyone have any idea on what may be the problem and if there's a way of troubleshooting
Thanks
Tom

MBP = MacBook Pro.
The enclosure is the case in which an external HDD is mounted in. This is an example:
If you have access to another external HDD, take out the existing HDD, install the 'questionable' HDD and connect it to the MBP. If it does not show in Disk Utility, the HDD is dead. If it does show in disk utility, then there is a flaw in the connections (bad enclosure or cable).
Ciao.

Has anyone had a problem with the spotlight search not working sometimes?

Has anyone had a problem with their "spotlight search" not working? If I restart the phone it will work for a few days then not work again.

It's more likely the OP's router. I have a wifi only iPad 2, yet location services work just fine on my iPad. If I open maps, my location is found quite nicely. I have seen that some routers do not provide location services and I suspect the OP has such a router.

HT1539 I entered the download code for"THE HOST"but instead I got a copy of"Spring Breakers".How can I correct this? I called a friend that has"Spring Breakers"and the codes are not even remotely alike!!! I did not want to download what I received!!What'

I entered the correct download code for "THE HOST" but instead got a copy of "SPRING BREAKERS"! All of the prompts identified it as "The Host" but the final product was "Spring Breakers"! I called a friend who has a copy of that movie and the download codes are not even remotely alike!! How can I correct this error? I 'd rather have SyFy that a bubblegum teenager flick!! HELP ME, PLEASE?!

Hello Old Dogg new tricks,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario

The internet is not working and poor battery life

Hi everyone!
When I try to connect my Ipod touch(5g) to the WiFi, it will show me the signal I'm getting but won't let me use the internet. The only way out "to fix" this software failure is to reset my Ipod. When I do this I can keep using Safari and apps. However, I'm tired of doing this in order to get the Internet back, because suddenly the Internet goes down again. Besides, I've realized that the battery's life dramatically runs out when the WiFi is on. I hoped that the issue would be solved with the newest version of IOS, but unfortunately not occurred that way. At the same time, my Ipad 2 IOS 6 has the same settings than my Ipod touch (5g) and works smoothly. I'm really dissapointed with the performance of this device. I was really excited to get one. Any suggestions?
Thanks in Advance.

Did you already try to set it up as new device without using the latest backup, in case it contains damaged files?
How to back up your data and set up as a new device
Did you check your router settings?
iOS: Recommended settings for Wi-Fi routers and access points
If it does not work after that, get it serviced or looked at by Apple:
Apple - Support - Service Answer Center

The restore session has stopped working. It tries to load, but then gives an error message that the script is not working and will not actually show the previous tabs I had open.

I count on using the Firefox restore session feature. But it's stopped working. For the past couple of days, it hasn't worked a single time. (I haven't changed anything on my PC.) It just suddenly stopped working.
Now it gives me an error message that the script has stopped working. It gives me a couple of options. I'm not sure of the exact wording, but one option is to stop the script and the other is to keep trying. But the keep trying never works.
I have to stop the script, hence, the list with my previous tabs never comes up.

Which file is mentioned as the cause of that script error?<br />
Is that a file with a chrome protocol?

My iPhone 4s screen is cracked and can't slide to unlock it. Several of the icons are not working as well. Is there a way to recover my photos if the phone has never had a back up or synced with another device?

My iPhone 4s screen is cracked (due to being dropped) and I can't slide to unlock it. Several of the the icons on screen will not work either. Is there a way to recover my photos if the phone has never had a back up and never been synced with another device?

kitts1979 wrote:
My iPhone 4s screen is cracked (due to being dropped) and I can't slide to unlock it. Several of the the icons on screen will not work either. Is there a way to recover my photos if the phone has never had a back up and never been synced with another device?
No in order to backup to iTunes, you would need to unlock your phone.
In order to import pics to your computer you would need to unlock your phone.

My keyboard has no at for emails and the letters are not the same as I can see. Y is Z, My keyboard has no at for emails and the letters are not the same as I can see. Y is Z

My keyboard has a probleme because I cannot use at for emails and Y is Z for exemple. Can someone just explain the way to get anormal keyboard.
Thanks

Do you have a German keyboard? German and a few other languages are "qwertz" instead of the usual "qwerty"
go to System Preferences > Language and Text, in Input Sources tab choose the language relevant to your keyboard. if your PHYSICAL keyboard is "qwerty" then choose english/american english or whatever language you bought your keyboard in, if it's "qwertz" then choose german or whatever language you bought your keyboard in

Why is my Design Standard 6 Student and teacher edition suddenly not working and saying my trial has

I bought it in September and registered, it was working perfectly until i tried to use it today and it said your trial has expired. It wants me to either purchase a subscription to the cloud or resubmit my serial number. Is there a way to fix this?

Sign in or activation errors
Mylenium

Hello, I have an Apple wireless keyboard linked to an Ipad Air. The M J U and 7 keys are not working, Is there a solution, Thanks

Hi, Has anyone else encountered this problem. I see mucg discussion of this problem with MacBooks, but none relating to use with an IPad.
Thanks

I am having this problem as well. I hate to just wait and hope Apple will fix the problem, but I'm not sure what else can be done. We can't be the only people experienceing this, can we?

Hello my battery power has a x on it and the lights are not working and its making a noise - Please assist

Similar Messages

Maybe you are looking for