Hello my creative cloud icon shows a red download error tag that states to contact customer support. Please advise

My creative cloud icon shows a red download error tag that states to contact customer support. Every app appears to be updated
Is this a bug. Should I be concerned?

NObody can tell you anything without exact system information and other technical details.
Mylenium

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    Windows:
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    'Library' on Mac and 'AppData' on Windows are both hidden folders. Please read these pages for help on showing these folders:
    http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html (Win)
    https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html (Mac)
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    -http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
    -Size Limits https://forums.adobe.com/thread/1488242
    -sync and email link http://forums.adobe.com/thread/1427516?tstart=0
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    Does your Cloud subscription properly show on your account page?
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    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • The Red/White Creative Cloud Icon is missing

    My Creative Cloud icon is missing from my desktop.  How can I get it back?

    Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details.
    If you give complete and detailed information about your setup and the issue at hand,
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    the type of file you were working on,
    machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
    what troubleshooting steps you have taken so far,
    what error message(s) you receive,
    if having issues opening raw files also the exact camera make and model that generated them,
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    A screen shot of your settings or of the image could be very helpful too,
    etc.,
    someone may be able to help you (not necessarily this poster, who is not a Windows user).
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  • I just got new ipad mini....I want to delete all of the music that was synced from my itunes account.  I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

    I just got new ipad mini....I want to delete all of the music that was synced from my itunes account.  I have went through and deleted some songs one by one but some have a cloud icon with a red arrow on them.....is there a simple way just to delete them?

    Yes there is. Those songs are not actually on your iPad. They are in iCloud ready for download if you choose to do so. If you want to remove them go to Settings>iTunes & App Store>Show All>Music>Off. You can also do this in Settings>Music>Show All Music>Off.

  • My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?

    My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do? Shall I uninstall and reinstall Creative Cloud?
    I have a stationary Mac (a bit old).
    Thank you in advance.

    Hello, it is a stationary Mac OS X, version 10.7.5
    Adelheid
    Fra: Jeff A Wright <[email protected]<mailto:[email protected]>>
    Svar til: "[email protected]<mailto:[email protected]>" <[email protected]<mailto:[email protected]>>
    Dato: Monday, February 2, 2015 8:08 PM
    Til: Adelheid Ottesen <[email protected]<mailto:[email protected]>>
    Emne:  My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
    My Creative Cloud icon is suddenly turned grey and I can not open it, what shall I do?
    created by Jeff A Wright<https://forums.adobe.com/people/JeffAWright> in Creative Cloud Download & Install - View the full discussion<https://forums.adobe.com/message/7154587#7154587>

  • Duplicate Creative Cloud icons in Mac OS X toolbar, how to remove?

    Does anyone know how to remove the old Creative Cloud icon from the Mac menubar? Both are there for some reason. The one on the left is a previous design version but if you click update goes to the latest one which is on the right. Couldn't find any solution from Google or searching here.

    Follow the instructions below to remove.
    I launched Photoshop and chose Help>Updates. This launched the AAM application. Then I clicked Preferences and turned off the option to display updates in the menu bar.
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  • No Creative Cloud icon in my top menu bar (iOS)?

    How do I get the icon to show up in the top menu bar? There also is no Creative Cloud folder within my Applications folder like on one of our other computers.

    IvonneP please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the Adobe Creative applications included with your membership.

  • Creative Cloud icon grayed out in menu bar.

    Creative Cloud icon grayed out in menu bar.
    Pulldown shows no apps or updates at all.
    Have restarted a few times.
    I did recently restore my system from a Time Machine backup.
    Any help?
    Thanks in advance!

    Hi Abstract Truth,
    I would recommend trying to uninstall and reinstall the Creative Cloud app, I suspect the Time Machine backup may have somehow affected the installation.
    Quit the Creative Cloud app, run the uninstaller in the Creative Cloud folder in Applications, and then reinstall it from Download Center at https://creative.adobe.com/products
    Hope that helps,
    -Dave

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