Hello! My Iphone 5 will not send sms. What to do?

Hello! My Iphone 5 will not send sms. What to do?  My place is the location of Kazakhstan.
<Personal Information Edited by Host>

that's what comes to people in response to an appeal to this problem:
Thank you for contacting Apple.
We have researched the serial number you provided and have identified the cause of your reported issue. Accordingly, we have adjusted the settings for your iPhone 5 in our systems. In order for your iPhone 5 to reflect this change, first back up your iPhone to your computer or to iCloud. Next, please perform one of the following steps:
Erase all Content and Settings. - Tap Settings> General> Reset> Erase all content and settings iOS: Understanding 'Erase All Content and Settings'
or
Restore your iPhone with iTunes. iTunes: Restoring iOS Software
Once this process is complete, follow the instructions in the setup assistant and restore your backup onto your iPhone using iCloud or iTunes iOS: How to back up
We appreciate your support of Apple products and services. If you still experience issues after this or need assistance performing these steps, Contact Apple Support and provide the corresponding case number.
Regards
Cody
I also want such a letter but I have who does not help((((((

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