Hello! My MacBook Pro has suddenly started running slow.
Hello!
I've had my MacBook Pro for since 2011 and it has suddenly started running slow. This has been going on for a month. I've restarted my MacBook several times and even shut it down when I know I will not be using for the remainder of the day. I've tried numerous things to make it run faster including deleting useless files like text documents, pictures, videos, etc. I currently have 92.67GB free of 500GB . I've noticed that when it gets hot it starts running slow or when I play a video game and sometimes when I play videos online.
MacBook Pro (15-inch, Late 2011)
Processor: 2.2 GHz Intel Core i7
Memory: 4 GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
OS X Yosemite 10.10.1 (14B25)
I've already used Etrecheck to hopefully speed up the process of help.
EtreCheck version: 2.1.8 (121)
Report generated February 3, 2015 at 5:14:44 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 834
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.1 (14B25) - Time since boot: 11:18:56
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (92.64 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 30
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/VirtualBox
[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]
[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]
/System/Library/Extensions
[not loaded] com.leapfrog.codeless.kext (2) [Click for support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.8.1 - SDK 10.7) [Click for support]
[not loaded] com.mice.driver.PS3Controller (1.0.0d1) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.0 - SDK 10.5) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.0 - SDK 10.5) [Click for support]
Startup Items: ℹ️
FxLicenseManager: Path: /Library/StartupItems/FxLicenseManager
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[running] com.VTech.AgentMonitor.plist [Click for support]
2 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.wdhelper.plist
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.motorola.motohelper.plist [Click for support]
[loaded] com.motorola.motohelperUpdater.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.autodesk.backburner_manager.plist [Click for support]
[running] com.autodesk.backburner_server.plist [Click for support]
[loaded] com.autodesk.backburner_start.plist [Click for support]
[loaded] com.leapfrog.connect.shell.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[running] com.motorola-mobility.mmcfgd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.VTechLLNService.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[not loaded] org.virtualbox.startup.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.codecm.uploader.plist [Click for support]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.valvesoftware.steamclean.plist [Click for support]
[not loaded] jp.co.canon.Inkjet_Extended_Survey_Agent.plist [Click for support]
[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]
User Login Items: ℹ️
uHD-Agent UNKNOWN (missing value)
PdaNetMac UNKNOWN (missing value)
Monitor Application (/Applications/LeapFrogConnect.app/Contents/Monitor.app)
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
MotoCast UNKNOWN Hidden (missing value)
Launch Nikon Message Center 2 Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
Content Manager Assistant Application (/Applications/CMA.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 25 Check version
GameFacePlugin: Version: GameFacePlugin 1.5.3.0 - SDK 10.5 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Unity Web Player: Version: UnityPlayer version 3.5.5f4 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.296 - SDK 10.6 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Flash Player: Version: 16.0.0.296 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
DirectorShockwave: Version: 11.6.6r636 [Click for support]
User internet Plug-ins: ℹ️
BlueStacks Install Detector: Version: Unknown
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
DivX Plus Web Player HTML5 <video>
Twitter for Safari
codec-M
MacVeXe
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% systemstats
5% WindowServer
3% AgentMonitor
1% ConnectService
0% AppleSpell
Top Processes by Memory: ℹ️
399 MB firefox
107 MB Finder
94 MB loginwindow
86 MB mds_stores
64 MB WindowServer
Virtual Memory Information: ℹ️
368 MB Free RAM
1.69 GB Active RAM
794 MB Inactive RAM
1.16 GB Wired RAM
7.15 GB Page-ins
322 MB Page-outs
Diagnostics Information: ℹ️
Feb 1, 2015, 04:01:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Google Earth_2015-02-01-160105_[redacted].crash
Jan 31, 2015, 07:00:56 PM /Library/Logs/DiagnosticReports/firefox_2015-01-31-190056_[redacted].cpu_resour ce.diag [Click for details]
Feb 2, 2015, 05:53:21 PM Self test - passed
If your Mac runs slowly:
http://support.apple.com/kb/PH19031?viewlocale=en_US&locale=en_US
Start up in Safe Mode. http://support.apple.com/kb/PH18760
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Repair Disk
Steps 1 through 7
http://support.apple.com/kb/PH5836
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Any thing else to do?Hey Tafaya,
Thanks for the question. I understand that you are experiencing performance issues with your MacBook Pro. The following resource may provide a solution, while it is titled for OS X Mavericks - the same steps apply for Yosemite:
OS X Mavericks: If your Mac runs slowly
http://support.apple.com/kb/PH13895
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Carbon Copy Cloner
Data Backup
Deja Vu
SuperDuper!
SyncTwoFolders
Synk Pro
Synk Standard
Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
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Referenced software can be found at CNet Downloads or MacUpdate.
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space. -
My MacBook Pro has suddenly gotten very slow. Any suggestions?
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My MacBook suddenly started running slow
Hello! I've had my MacBook Pro for since 2010 and it suddenly started running slow. This has been going on for a week already. I've restarted my MacBook many times and when I'm not using it I shut it down. I've tried many things to make it run faster and deleted 14k files that were mostly text documents, pictures, videos, etc. and deleted my whole iTunes library hoping it would work but nothing. I currently have 77.07 GB left but space has never been the problem since in the past I've had 10GB or to the point where I had no GB and it still ran perfectly. Two things I've noticed is that when it gets hot it starts running slow and also when I start watching videos on youtube or ones that are already in my MacBook. Last night I reset my SMC hoping it would work better and it only ran slow because of the heat but I see no change. I'm trying anything possible to fix this myself before taking it to the Apple Store and spending money on something I could've probably fixed myself.
Here's some information on my MacBook
MacBook Pro 13-inch, Mid 2010
Processor: 2.4 GHz Intel Core 2 Duo
Graphics: NVIDIA GeForce 220M 256 MB
Software: OS X 10.8.5 (12F45)First, back up all data immediately, as your boot drive might be failing.
Step 1
This diagnostic procedure will query the log for messages that may indicate a system issue. It changes nothing, and therefore will not, in itself, solve your problem.
If you have more than one user account, these instructions must be carried out as an administrator. I've tested them only with the Safari web browser. If you use another browser, they may not work as described.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|find tok|n Cause: -' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. Normally the command will produce no output, and the window will be empty. If the TextEdit window (not the Terminal window) has anything in it, stop here and post it — the text, please, not a screenshot. The title of the TextEdit window doesn't matter, and you don't need to post that.
Step 2
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have a portable computer, check the cycle count of the battery. It may be due for replacement.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane. See whether there's any change.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
Boot into Recovery mode, launch Disk Utility, and run Repair Disk.
If you're booting from an aftermarket SSD, see whether there's a firmware update for it.
If you have a MacBook Pro with dual graphics, disable automatic graphics switching in the Energy Saverpreference pane for better performance at the cost of shorter battery life.
Step 3
When you notice the problem, launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Activity Monitor in the icon grid.
Select the CPU tab of the Activity Monitor window.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Next, select the Disk Activity tab. Post the approximate values shown for Reads in/sec and Writes out/sec (not Reads in and Writes out.)
Step 4
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long. -
MacBook Pro has recently started to crash.
My MacBook Pro has recently started to crash. It sometimes crashes when watching streamed video (youtube/netflix), and will always crash when using high processor programs (e.g. final cut X, Logic Pro) and cannot run any games without crashing. Usually starts running hot before cutting to a blank screen (and any audio starts to loop), and requires a hard reboot.
Any help would be apreciated.
below are the latest error report, and hardware copied from settings.
- Andrew
Hardware Overview:
Version 10.6.8
Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache (per core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0C
SMC Version (system): 1.58f16
Sudden Motion Sensor:
State: Enabled
Error report:
Interval Since Last Panic Report: 39772837 sec
Panics Since Last Report: 118
Anonymous UUID: 85CD0A42-38C0-4DC0-8A74-F2CA85EE41FB
Fri Mar 14 09:18:27 2014
panic(cpu 1 caller 0x5d8b4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0x80a47000 0x0a5480a2, D0, P2/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x545f9728 : 0x21b837 (0x5dd7fc 0x545f975c 0x223ce1 0x0)
0x545f9778 : 0x5d8b4c9b (0x5daca28c 0x5db3a800 0x5dad8e60 0x0)
0x545f9818 : 0x5d9cf608 (0xa179804 0xa365004 0x100 0x0)
0x545f9868 : 0x5d9c6601 (0xa365004 0x100 0x545f9898 0x5d8a4778)
0x545f9898 : 0x5e0e99a6 (0xa365004 0x100 0x438004ee 0x2024)
0x545f99d8 : 0x5d9ee2b5 (0xa365004 0xa34b004 0x0 0x0)
0x545f9a18 : 0x5d8bde7c (0xa365004 0xa34b004 0x0 0x0)
0x545f9ab8 : 0x5d8ba55b (0x0 0x9 0x0 0x0)
0x545f9c68 : 0x5d8bbaf9 (0x0 0x600d600d 0x704a 0x545f9c98)
0x545f9d38 : 0x5ceb58ff (0x545f9d58 0x0 0x98 0x2a45c9)
0x545f9df8 : 0x5cebb30f (0xa2f2004 0x0 0x98 0x7df3160)
0x545f9f18 : 0x5cebb7a6 (0xa2f2004 0x15d44204 0x464a5ef0 0x8)
0x545f9f78 : 0x5cebba91 (0xa2f2004 0x15d44204 0x464a5ef0 0x545fa1e0)
0x545fa028 : 0x5cecfd83 (0xa2f2004 0x15cb00e8 0x545fa39c 0x545fa1e0)
0x545fa298 : 0x5ceb13f1 (0x4620b000 0x15cb00e8 0x545fa39c 0x1488e400)
0x545fa3f8 : 0x5ceb162f (0x461c7000 0x15cb0000 0x1 0x0)
0x545fa428 : 0x5ceb40ec (0x461c7000 0x15cb0000 0xd0001 0x7e958080)
0x545fa468 : 0x5ced644a (0x461c7000 0x15cb0000 0x4617c280 0x140)
0x545fa4f8 : 0x5cec7c9b (0xdc9d200 0x15cb0000 0x0 0x1)
0x545fa558 : 0x5cec7f02 (0x4617c000 0x4617c788 0x15cb0000 0x0)
0x545fa5a8 : 0x5cec83d6 (0x4617c000 0x4617c788 0x545fa8cc 0x545fa86c)
0x545fa8e8 : 0x5cec51a1 (0x4617c000 0x4617c788 0x1 0x2209aa)
0x545fa908 : 0x5ce8c88f (0x4617c000 0x4617c788 0x15d69e80 0x507617)
0x545fa938 : 0x5cec6c64 (0x4617c000 0x545faa7c 0x545fa968 0x506ad1)
0x545fa978 : 0x5ce90c93 (0x4617c000 0x545faa7c 0x545faa7c 0x545fa9e0)
0x545faab8 : 0x5ceca5d8 (0x4617c000 0x1 0x545fabcc 0x545fabc8)
0x545fab68 : 0x5ce8cfe1 (0x4617c000 0x1 0x545fabcc 0x545fabc8)
0x545fabe8 : 0x56da06 (0x4617c000 0x0 0x545fae3c 0x545fac74)
0x545fac38 : 0x56e2a5 (0x5cf1b720 0x4617c000 0x9082688 0x1)
0x545fac88 : 0x56eb59 (0x4617c000 0x10 0x545facd0 0x0)
0x545fada8 : 0x286638 (0x4617c000 0x10 0x9082688 0x1)
0x545fbe58 : 0x21dbe5 (0x9082660 0x149085a0 0x1f81e8 0x5003)
0x545fbe98 : 0x210a86 (0x9082600 0x0 0x91453b0 0x12abb150)
0x545fbef8 : 0x216f84 (0x9082600 0x0 0x0 0x0)
0x545fbf78 : 0x295c57 (0x14d23f08 0x0 0x0 0x0)
0x545fbfc8 : 0x2a256d (0x14d23f04 0x1 0x10 0x14d23f04)
Kernel Extensions in backtrace (with dependencies):
com.apple.GeForce(6.4.0)@0x5ce81000->0x5cf37fff
dependency: com.apple.NVDAResman(6.4.0)@0x5d84e000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x5cad5000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x54998000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x5cb31000
com.apple.nvidia.nv50hal(6.4.0)@0x5dfb3000->0x5e3c7fff
dependency: com.apple.NVDAResman(6.4.0)@0x5d84e000
com.apple.NVDAResman(6.4.0)@0x5d84e000->0x5db3bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x54998000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x5cad5000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x5cb31000
BSD process name corresponding to current thread: mcedit
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 35255929235626
unload
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9320325ASG, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0237, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 7
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 3http://support.apple.com/kb/TS4088
You probably have the issue addressed by that article.
Take the computer to Apple or an authorised repairer, tell them that you think it may be the problem mentioned, and they should run a simple pass/fail test.
The service is only for three years after initial purchase, but several users here have reported getting free repairs even after that limit, sometimes after contacting Apple customer relations, pr speaking to an Apple store manager. -
My Macbook Pro has recently started to mute/unmute itself randomly. VERY FRUSTRATING! It doesn't matter whether I have speakers connected or using the onboard speakers. Any suggestions?
I have looked at other forums and the fixes suggested do NOT work.
What would cause this?
How is it corrected?Hello DChrystal
Try paying attention to the Keyboard Viewer to see if any keys are being pressed that could be causing the sound to be muted. If it is, try it in another user to see if it is software that is causing the issue or if it is the actual keyboard that is having the issue.
One or more keys on the keyboard do not respond
http://support.apple.com/kb/ts1381
Regards,
-Norm G. -
My Macbook Pro has not been running correctly since "upgrading" to Yosemite
My Macbook Pro has not been running correctly since "upgrading" to Yosemite. It has been sluggish no matter what program I am using, slow to respond to mouse movements, and unable to stream video. Any word on when Apple is going to send out a real upgrade?
Try Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
Best. -
MacBook Pro's fans start running at high speed when the computer is asleep. Normal?
The other night, my MacBook Pro's fans started running at high speed when the computer was asleep. Loud enough to wake me up. And this just kept on going until I finally decided to turn the computer off. Is this normal? Is this anything to worry about?
This is not normal. See if a SMC reset solves the problem:
http://support.apple.com/kb/ht3964
Ciao. -
TS1398 My Macbook Pro has suddenly stopped searching for my Wifi Router automatically
I am new to Apple mac.
My Macbook Pro has suddenly stopped searching for my Wifi Router automatically.
I now have to go into System Settings and search for it manually.
Everything has been fine, this has happened suddenly.
Is there a Setting that I am missing.
Everything is set to Automatic in the Network tab and Wifi is first in the list on the left pane of the network dialog box.
Help please - Thanks Jeff GeorgeThis is the iPod touch forum. I have asked the moderators to move you post to the MacBook Pro forum.
https://discussions.apple.com/community/notebooks/macbook_pro -
My 2012 MacBook pro has a fan running on high from the moment I turn it on and my battery has an 'x' on it.someone please help.
You should contact AppleCare as soon as possible.
MBP is in warranty for 1 year from the date of purchase.
AppleCare: 1-800-275-2273.
Standard troubleshooting step for these kinds of issues is to reset SMC.
Reset SMC. http://support.apple.com/kb/HT3964 -
My iMac Mid 2010 Has Suddenly Started To Slow Down.
Hello,
My iMac has suddenly started to slow down. It was fine just a week ago.. Login time has increased, Applications take a while to start and they can sometimes make my computer unresponsive.
Finder freezes and so does safari.
I have deleted ALOT of old files and things i don't use anymore. I deleted my Windows Partition. I have also tried my options in disk utility but it seems to have not no effect. I also re-installed Mavericks.
I don't know what else to try. Please let me know if there is anything i haven't tried.
Specs:
21.5 Inch Mid 2010
3.2 GHz Intel Core i3
4GB DDR3
ATI Radeon HD 5670 512 MBEtreCheck version: 2.0.11 (98)
Report generated November 23, 2014 at 11:42:49 AM PST
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2010) (Verified)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1333 MHz ok
BANK 1/DIMM1
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 5670 - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 0:40:21
Disk Information: ℹ️
WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 779.00 GB (193.97 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-STDVDRW GA32N
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Configuration files: ℹ️
/etc/hosts - Count: 20
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.rim.driver.BlackBerryUSBDriverInt (2.2.7 - SDK 10.7) Support
[loaded] com.rim.driver.BlackBerryVirtualPrivateNetwork (1.0.18 - SDK 10.8) Support
/System/Library/Extensions
[not loaded] com.BlackBerry.driver.USBCDCNCM (1.0.6 - SDK 10.7) Support
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
[not loaded] com.mice.driver.Wireless360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.WirelessGamingReceiver (1.0.0d12 - SDK 10.8) Support
[not loaded] com.mice.driver.Xbox360Controller (1.0.0d12 - SDK 10.8) Support
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) Support
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
[not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.74) Support
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
[not loaded] org.walisser.driver.DWXBoxHIDDriver (1.3.4) Support
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
Startup Items: ℹ️
FanControlDaemon: Path: /Library/StartupItems/FanControlDaemon
Startup items are obsolete and will not work in future versions of OS X
Problem System Launch Agents: ℹ️
[invalid?] com.paragon.NTFS.auth.plist Support
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.lexmark.bmlaunchd.plist Support
[loaded] com.lexmark.lexnetlaunchd.plist Support
[running] com.rim.BBAlbumArtCacher.plist Support
[running] com.rim.BBLaunchAgent.plist Support
[running] com.rim.blackberrylink.BlackBerry-Link-Helper-Agent.plist Support
[running] com.rim.PeerManager.plist Support
[running] com.seagate.SeagateStorageGauge.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[invalid?] com.adobe.SwitchBoard.plist Support
[running] com.cleverfiles.cfbackd.plist Support
[loaded] com.macpaw.CleanMyMac2.Agent.plist Support
[running] com.mice.360Daemon.plist Support
[loaded] com.microsoft.office.licensing.helper.plist Support
[running] com.rim.BBDaemon.plist Support
[not loaded] com.rim.nkehelper.plist Support
[running] com.rim.tunmgr.plist Support
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist Support
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist Support
[loaded] com.valvesoftware.steamclean.plist Support
User Login Items: ℹ️
iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox UNKNOWN (missing value)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
GarminGPSControl: Version: 3.0.1.0 Release - SDK 10.4 Support
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.0.0 Support
Google Earth Web Plug-in: Version: 6.0 Support
Unity Web Player: Version: UnityPlayer version 4.5.2f1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
Facebook Cleaner
YoutubeWide
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
Fan Control Support
Flash Player Support
Growl Support
Paragon NTFS for Mac ® OS X Support
XBox 360 Controllers Support
DWXBoxHIDPrefsPane Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
2% WindowServer
0% fontd
0% coreservicesd
0% FanControlDaemon
0% SystemUIServer
Top Processes by Memory: ℹ️
129 MB Safari
125 MB mds_stores
116 MB com.apple.IconServicesAgent
64 MB com.apple.WebKit.WebContent
52 MB Dock
Virtual Memory Information: ℹ️
1.97 GB Free RAM
1.28 GB Active RAM
434 MB Inactive RAM
614 MB Wired RAM
395 MB Page-ins
0 B Page-outs -
My spot removal tool was working absolutely fine and then suddenly started running really slowly. I now can't adjust easily as there's a lag of about 5 seconds between moving the mouse and the icon moving on screen. I've tried splitting my catalog (which is not actually that big - less than 3000 photos) but that doesn't work. Help! I really need to do some photo editing and I'm running really far behind work-wise!
This has nothing to do with catalog size. Splitting the catalog won't help.
This is a common issue with the spot removal tool, if you remove LOTS of spots in a single photo, it will begin to run slowly; the more spots you remove, the slower it will get. If you have a photo which requires huge amounts of spot removal, it would be better to do this in a "desctructive editor" like Photoshop or Photoshop Elements. -
New Macbook Pro 10.8 WiFi Running Slow - PLEASE HELP!
Just bought my Macbook Pro in December. My brother and I are the only macbooks on the network, as soon as he gets on his macbook, my macbook automatically starts running slower. As soon as he stops, it starts working normal again. I have tried refreshing my IP address and same problem
I am running 10.8.3 and it says I am up to date. WiFi speed is not an issue, router is good (brand new) and have never had this problem before.
Is this a bug? Is there a way to fix this?
MikeJust do what I said and post it please. Continuously asking about it without knowing that info is pointless. If your systems are identical, then neither of you should be experiencing any issues. Think about it... if the systems are identical, why would your have an issue and his won't... under the same OS version and hardware. Makes no sense.
Also, even if your router is brand new, it may not have the most recent version of firmware on it. Check that. And even so, some chipsets on some WIFI routers from some manufacturers don't work well with Mac's due to the Broadcom chipsets it uses. It can happen, I've seen it with brand new Netgear products and new iMacs. Changing the network config on the router for wireless technologies to use may fix your issue, but if it's a dual band router, you need to post what I asked for because that will tell you what speed and radio channel/GHz you're actually using. Sometimes a ton of devices on the 2.4GHz can cause issues with others around, etc.
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