Hello my name is Tyesha Woods,and I have a problem with my dvd hard drive, it will not eject my cd no matter what i do can you please help me?

Hello, my name is Tyesha Woods I onw a Macbook and my dvd hard drive will not ejected my cd ,I have tryed everthing I could would you please help me?

Hi Tyesha,
Your DVD won't eject?
Restart the MacBook - as it is restarting, hold the trackpad button down. This will force it to eject. The disk should eject before you get to the login screen or desktop.

Similar Messages

  • We have a mac laptop and dont have any problems with pdf files but our imac will not open them.  any suggestions

    we have a mac laptop and dont have any problems with pdf files but our imac will not open them.  any suggestions?

    Back up all data.
    In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
    /Library/Internet Plug-ins
    From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
    If you still have the issue, repeat with this line:
    ~/Library/Internet Plug-ins
    If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

  • HT3176 Ive lost my old apple tv(1generation) remote and I bought a new one. Im trying to move the arrows and its not working. Can you please help me!

    Ive lost my old apple tv and I bought a new one. When I try to mmove the arrows of the remote it dosent work. Can you please help me!!

    http://support.apple.com/kb/HT1555
    "Or, you can press and hold the Menu and Next/Fast-forward buttons on the white Apple Remote, or hold the Menu and right buttons on the aluminum Apple Remote, for 6 seconds to pair."

  • I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone will not accept any updates or restoration. Unknown error 1015. Please help!

    I have been given an Apple 3G which is in jailbreak.  After restoring and updating my phone to get rid of jailbreak the iphone will not accept any updates or restoration. Unknown error 1015. Please help!  I am new to all this and want to start using the phone legitimately.

    I believe from the situation you describe your iPhone 3g has the iPAD baseband 6.15.00 which is interfering with iTunes. Remember Apple does not allow downgrade of software typically. The current 3g firmware 4.2.1 has a baseband 5.15.04 which is lower than, what I believe your baseband is of 6.15.00. So to install the current 3g firmware 4.2.1 would actually be a baseband downgrade, which iTunes will not allow. So to fix your iPhone you will have to search the Web like diesel vdub said. There are no parts to buy and your iPhone will work again I promise.

  • Hello, my name is Karan Taneja and i have been a loyal Apple customer. I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that. I was always happy and surprized to see Apple doing so

    Hello, my name is Karan Taneja and i have been a loyal Apple customer.
    I have been using Apple since it introduced iphone 4 and have been upgrading/buying every new phone Apple introduces after that.
    I was always happy and surprized to see Apple doing so good to its customers.
    Unfortunately, i experienced some thing really unprofessional and different this time.
    It begun suddenly one day when i tried to charge my phone, the phone was on silent mode and as usual the phone vibrated when i kept it for charge.
    After a few seconds the phone vibrated twice or thrice again when i re-inserted the cable thinking it might be loose.
    It continued to charge well when i left the room for 2 hours and finally when i returned i could see a damaged i phone 5
    lying on the floor and the phone vibrating continuously and i figured out there was a fault with the cable and the
    current wasnt flowing continuously due to which the phone continued to vibrate and fell off the shelf.
    Next day i took the iphone to Apple service centre at Saket which was closed.
    Thinking its August 15 and so the store might be closed i went back to home and waited for the next day but unfortunately could not turn up since
    i had to go to work on odd timings.
    I again went to the same service centre on 17th August 2013 and saw the service centre closed again when i tried to contact
    the other service centre and was informed about Saket's service centre already been shut down.
    There was no hoarding/ banner any kind of intimation for the customers.
    Since 18th August was Sunday and i was occupied on 19th August i went to service centre at Ansal Plaza Khel Gaon Marg on
    20th August 2013 to complaint about the Faulty Cable and the damaged caused to my iphone 5 due to the same.
    I very well explained the same to one of the person at the receiving desk at the service centre who accepted the cable
    but explained me that he doesnt have the authority to accept my iphone without permission from the technical support people
    who will be able to help me in that case and gave me the toll free number.
    i Tried to reach the toll free number and finally managed to get online with a technical support executives who too all my details and
    summary of the problem i experienced and finally kept me on hold for almost 10 minutes ormore after which he said he said that my
    case cannot be considered and while the discussion was on, the call was disconnected and i was left frustrated as i still was at the service centre
    but finally i left with no hope from Apple .
    I tried to reach again at the toll free number, and finally managed to talk to a well behaved person who assured me of considering my case and suggested
    me to go back to the service centre and advice the the person at the recieving end there to get me connected to the technical support team when i reach so that i could
    submit my phone but, since, it was already around 4:30 and the service centre was about to shut and due to traffic
    conditions all around i thought of visiting the service centre next day.
    On 21st August 2013, i went back to the service centre and spoke to the one of the store person who adviced the case to the manager Mr. Alok ( as i remember )
    who was really rude to tell me that i will have to call the technical support team on my own and then he will connect and that its not his work and all that .
    I finally connected to one of the senior technical support executives Mr.Mohamed Azharuddin K who understood my concern and spoke to the manager of the store to accept
    my iphone.
    My iphone was finally collected and i was assured i would get a call back next day from the service centre about the update.
    It was now 22nd August 2013, no update was given,no call was received, i tried to call the service centre at 12:30, they were unaware about my case and knew only about the cable and said will call me
    back very shortly.
    I called back at 2:30, still no update, at 4:30 i called back again when i was told that my case cannot be considered and i can collect my phone.
    Similar discussion was held with Mr.Mohamed Azharuddin K.
    I knew by the time i will reach the service centre would again close.
    He told me that my case cannot be considered since the cable was recieved in the dead condition and wasnt working at all unlike what i told him about the cable.
    On 23th August 2013, i went back to the service centre and collected my phone. When i asked about my old cable and told them that it was working and i wanted the technician
    to check it properly when i handed it over, they had no answer but to say its already shipped. I spoke to the manager who said that he never told any body that the cable
    was received in dead condition and he only conveyed to other authorities that the cable had fault .
    I finally dont know what to do and came back with the new cable.
    I just visited my time, petrol and parking charges in getting the cable replaced.
    If i calculated i have spent around 16 hours and 2000 worth of money in just getting the cable replaced and have a broken phone in hand.
    More than a weeks torture.
    Is that the way apple compensates for its fault ????????????????
    I will make sure that i never buy any thing from Apple and advice all the people i know to not trust Apple blindly.

    Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum.  Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is.  Apple is not here.  It's users, like you. 
    If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

  • Hello- I am a Canon photographer.  I use Bridge (CS5) to process my raw files to jpegs.  I am taking on a second photographer who shoots Nikon (D800) and i am not currenty able to see or process his images.  Can you please help?  thankyou!

    Hello- I am a Canon photographer.  I use Bridge (CS5) to process my raw files to jpegs.  I am taking on a second photographer who shoots Nikon (D800) and i am not currently able to see or process his images.  Can you please help?  thank you!

    According to Adobe:
    D800
    NEF
    6.7, 7.1
    4.1
    D800E
    NEF
    6.7, 7.1
    4.1
    The fact that they have 2 versions of ACR means that initial support for the D800 was added in 6.7  but that complete support was finalized in 7.1 (the 4.1 in the chart is for Lightroom)
    I'm not sure that this means there are missing features, but rather refinements and optimized settings were added in 7.1
    However, ACR 7.1 requires CS6.
    As Dag mentioned, you can also use the latest version of DNG Converter to convert the D800 files to DNGs which will be able to be opened in older versions of ACR.
    The DNG converter only works on folders of files, not individual files. So just select the folder and convert. All the files in the folder will be converted.

  • HT4061 hello im fation mashi im from albania i have a iphone 3 and i want to update it with ios 4.3.3 but i have fear because maybe can block the apple if i update it can you please help me ?

    hello im fation mashi im from albania i have a iphone 3 and i want to update it with ios 4.3.3 but i have fear because maybe can block the apple if i update it can you please help me ?

    Since an iPhone 3G cannot be updated past iOS 4.2.1...the end of the line for that model iPhone...you can't do what you want, so there's nothing to be fearful of.

  • Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not compleet. the ipod will not do anything at all... please help me

    Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got  extra money to spend..

    Just what happens when the restore does not complete?
    Error message?
    Does it freeze? Is so what is listed in the status bar of iTunes?

  • HT1695 Hello I was given an ipad from my mother because she bought her a newer ipad and I am having trouble connecting to my wifi due to needing to add vpn configuration.  Can you please help me?

    Hello I was given an ipad ios 5.1.1 from my mother she had purchased a newere version.  I am unable to connect to my wifi due to needing to setup my vpn configuration.  Can you please help me?

    You haven't told us what you've tried to get the vpn working and what errors you may have encountered, so I'll just give a link to an overview of setting up vpn on a device...
    http://support.apple.com/kb/HT1424?viewlocale=en_US&locale=en_US

  • I have restored my iphone and its saying time remaining is about 24 hours can you please help. can i switch the phone back on ? please help ??? :(

    after there being an error in trying to update the software it said i have to restore my phone which i have done but says time remaining is about 24 hours . can you please help ? i just want to switch my phone on again .

    Hello lyndsey1430,
    From what I can gather, it sounds like you're having issues restoring your device. After reviewing your post, I have located an article that can help in this situation. It contains helpful advice concerning recovery mode:
    If you can't update or restore your iPhone, iPad, or iPod touch
    Use recovery mode
    You might need to use recovery mode to restore your device in these cases:
    iTunes doesn't recognize your device or says it's in recovery mode.
    You see the Apple logo onscreen for several minutes with no progress bar.
    You see the Connect to iTunes screen.
    Learn what to do if you see the progress bar onscreen for several minutes.
    To put your device into recovery mode, follow these steps:
    Turn off your device and leave it off.
    Plug in your device's USB cable to a computer with iTunes. 
    Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again. 
    When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.
    Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.
    Get more help
    Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.
    If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • HT2534 Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?

    Hello, The procedure above doesn't work. Regardless the options I choose, it doesn't allow to proceed without a credit card number. The option not to select a credit card is not there. Can you please help?

    Read the steps in the support article from which you came carefully as the order in which you follow them is  critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
    If you are certain you're following the steps exactly as given and are creating a new Apple ID and still have problems, go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store.
    Regards.

  • HT201304 Hi! My My mom bought me an iPhone 5 and I have a problem with my facetime I cant find it! Cant find it in settings and restrictions. She bought this in Bahrain both my iPhone and she ipad mini and she has facetime on her. What should I do?

    Hi! My My mom bought me an iPhone 5 and I have a problem with my facetime. I cant find it! Cant find it in settings and restrictions. I remember when she gave me this I see facetime in settings and after a couple of days its gone! She bought this in Bahrain both my iPhone and her iPad Mini. And I'm just wondering why she has facetime and why mine is missing? Please help! My iMessage is perfectly working. I lived in the Philippines

    Are you trying to use the phone in Bahrain with a supported carrier there? I suspect not. If you try to use this phone outside of Bahrain, you won't have FaceTime. This is done to prevent folks from simply crossing the border to purchase iPhones in Bahrain...FaceTime is banned in Saudi Arabia & the UAE. Sorry, but you'll only have FaceTime on that phone while using it in Bahrain on a supported carrier's network there.

  • I wanted to update my itunes and it didn't update and now it wont open so i had to uninstall it and it wont install now at all can you please help?

    Hi
    I turned on my laptop this evening to import a new cd but it asked me if i wanted to download the new version of itunes so i went ahead to update it but it failed to update then it failed to open at all, and and runtime error keeps popping up but when i uninstalled it to reinstall it it wont install now and i cant use my ipod or ipad with my laptop without itunes and i never had this problem at all. can you please help?

    Hey maryncomiskey,
    Thanks for the question. I understand you are experiencing issues with the latest iTunes update. The following resource may help to resolve your issue:
    Issues installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    Additional Information:
    How to restart the Apple Mobile Device Service (AMDS) on Windows
    http://support.apple.com/kb/TS1567
    Thanks,
    Matt M.

  • I have got 2 iPad Air one of it is not logging me in because I have forgotten the pass code and have logged out from iCloud by accident. Can you please help me to use my iPad.

    HI
    I have 2 IPads, I am unable to use one of it because I have forgotten my pass code and also logged out from iCloud accidentially. Can you please help me to solve this problem.
    Cheers
    Raveena

    Follow the instructions on this page : Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

  • I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    I am trying to use imovie and i have never had this problem before. All of my videos are completly grey and when you try and play them all i get is a black screen but i still hear audio.  Can you please help and tell me what i need to do. Thank you

    Make sure all of the videos used in the project that is having that problem are from the same event. If they are from multiple events, move them all into one event.

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