Hello, my phone has crashed and will not be recognised on computer

I connected my I phone 3GS to the computer to reset it and it said there was a software up date, so did this, half way through the system crashed. Now my oh e has the apple icon on with a bar underneath and it is no longer being recognised on I tunes. I have updated my I tunes.

you want to put the device in recovery mode to restore
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.

Similar Messages

My Ipad Mini with retina display has crashed and will not restart.

My Ipad Mini with retina display has crashed and will not restart.Only the white screen with the apple logo will appear. This comes and goes randomly. I've tried resetting by holding the front and top buttons. I've also tried resetting using itunes. Neither had any effect, The Ipad was a christmas present and only worked for several hours, the apple store can not look at it for another week. Is this a common occurance? I thought apple products were expensive because they never had problems.

Call Apple and explain as it is new. They will go over things to try and fix over the iPad over the phone. If they need to fix it they should send you a new one and you put the old one in thePrepaid return box they send you and send back the defective iPad for no cost. This is what they did with my first iPad 1st gen. I had. Unless they changed their policy you will get the box within a day or two and have your replacement for it the same day.
I hope how they helped me is the same for you. Good luck.

My home imac has crashed and will not boot up.

Hi
My home imac has crashed and will not boot up and I'm not sure where to start.
It wouldn't shut down properly so I turned off the power, and now it won't go beyond the apple logo and timeer when I try to restart it.
It is an imac (4 years old), Intel, running OS X, not sure which version, but probably the latest.
Thanks
Carol

I would first reset the SMC:
Shut down and unplug the Mac.
Keep the Mac unplugged for at least fifteen seconds.
Plug the Mac back in and do not turn it back on for at least five seconds.
Press the power button to turn the Mac back on.
Then I would reset the PRAM by rebooting the iMac while simultaneously holding the Command-Option-P-R keys until the machine restarts a second time.
Let us know if these two procedures don't solve the problems.
Hope this helps

My iPhoto has crashed and will not load up my picture and iTunes can not find my photos. Why?

My iPhoto has creashed and will not load up my pictures and iTunes can not find my picture either. Why?

Tell us more please - so it is hard to guess what might have happened.
What is your iPhoto version and your MacOS X version?
What happened directly, before you could no longer open your iPhoto library?
Did you install or upgrade software?
Did you import new photos to your iPhoto library?
Are other programs also behaving buggie?
Did you move your iPhoto library to a new harddisk?
Did you run other programs, that might have changes the iPhoto library?
How full is your harddrisk? Could it be, that you are running out of disk space?
Anything at all, that could give us a clue ...
-- Léonie

Iphoto has crashed and will not open. Can I reinstall Iphoto without loosing my existing photos?

Iphoto crashed and will not start. How do I save my existing photos and videos and reinstall Iphoto?

reinstalling will not cure this - you need to rebuild your library- Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library database
And the ONLY way to "save" your photos and videos - and every other file on your computer - is to always have a good current backup - sooner or later your disk will fail and with no backup you will lose everything
LN

Phone has frozen and will not switch on

Twitter was not working so I unistalled it from Iphone. Reinstalled it but the phone then froze. Turned phone off but now it will not switch back on and is frozen on the apple screen. Help

Connect iPhone to Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes less than 20 seconds time of holding both buttons.
If this does not work you may need to Restore the iPhone Firmware. If you decide to Restore the Firmware, connect iPhone to computer with iTunes open, hold both Home and Power buttons until the iPhone is recognized in Recovery Mode, Restore the Firmware. Again usually takes about 20 seconds of holding both buttons.

My ipod has crashed and is not being recognised on the computerr

I turned the computer on with my ipod connected and went to Itunes,. Then it asked if i wanted to update Ipod, it was a recodnised update to i continued. Then it started to sync,. It fiished synching it, after which the ipod crashed and a picture of a apple and a bar underneath appeared. It wont turn off and the computer now does not recognise the ipod after it is connected back to the computer.
Thanks

you want to put the device in recovery mode to restore
Connect your USB cable to your computer but not to the iPhone, iPad, or iPod touch until step 3.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button down, connect the USB cable to the iPhone, iPad, or iPod touch. The device should turn on.
Continue holding the Home button until you see the Connect to iTunes screen. When this screen appears, you can release the Home button:
Note: If the image of a battery appears, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again. If you don't see the Connect to iTunes screen, try these steps 1 through 4 again.
iTunes should automatically open and display the following message:
"iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."Note: If iTunes not open after two minutes, please open iTunes yourself.
Use iTunes to restore the device.

Ipad crashed and will not work

My Ipad has crashed and will not turn off on or do anything can anyone help?

Try holding both the power button on top and the home bottom at the bottom of the display for approximately 10 seconds. This should reboot your crashed iPad.

Safari crashed and will not reopen!

Safari has crashed and will not reopen

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
          DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful.

HT1414 I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will rando

I have changed my Iphone once last year. My iphone has being playing up for the best part of 6 months. It Keeps deleting all my music of the phone. it freezes and will not allow me to turn it on or off. if i am in the middle of an app it will randomly shut it down and turn the phone off totally (even if it is charged.) It will not charge properly, it has to be in a exact position to charge and even then go's off and on. I thought this my be my charger but the charger works fine on another phone. it will not allow texts to come through properly and sometimes will not not let me ring people it just freezes and i have to turn it off and on a couple of times in order for it to work. it will not let me update apps and the silent button is not silent it still go's of on ringer.The keyboard will freeze up not allowing me to type anything. It wants me to pay £126.44 for it to be repaire when i have nothing to do with why its not working!

That is correct.
That is the price of a replacement iphone once your iphone is outside of the warranty period

Since updating to iOS 7 iTunes crashes and will not load on my 4s

Since updating to iOS 7 iTunes crashes and will not load on my 4s

I tried resetting to factory and that worked for a couple of hour then I ended up with iTunes crashing again. So I logged out and logged back in and so far so good. This has kept me working for 3 days now so I won't guarantee a fix but it seems to have worked.
Go to Settings->iTunes & App Store click on your login email and select logout. I closed all of my open apps at this time and restarted my phone which was probably an overabundance of caution, but I wanted to ensure any temporary files were gone. Log back in and hopefully all will work for you.
Good luck.

Indesign keeps crashing and will not open anymore

I have CC on my pc and Indesign has suddenly started to crash and will not open completely during the start up. I have uninstalled and re-installed this product twice and still no Indesign. Anyone know what is happening here?

Sign out of your account... Uninstall... run the Cleaner...
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-using the cleaner after uninstalling and before reinstalling is needed
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-Restart your computer... Sign in to your account... Reinstall

My iMovie keeps crashing and will not fully load. What do you think is the problem?

What would be the reason why my iMovie keeps crashing and will not fully load?

I don't know what version of iMovie you are using, nor the Mac OS X version (that's always helpful when posting questions).
However, usually when iMovie has the type of problem you mention, it's advisable to firstly trash the preference file. Here's how to go about it for iMovie '11 on Mountain Lion (similar methods apply for other versions):
Go to your Home folder <your user name>/Library/Preferences (NOT the Library folder at the top level in Macintosh HD). Similar to Lion, on Mountain Lion (10.8.3), the Home Library folder will be hidden (unlike pre-Lion OS X versions). To access it, click and hold down Go in the Finder menu bar, then press and hold down the Option key on the keyboard - the Library folder will appear in the drop down list. Slide the pointer down to Library and, as you release the pointer, the folder will open in Finder. Now you can navigate to the Preferences folder.
In your user Library/Preferences folder, locate a file named "com.apple.iMovieApp.plist". With iMovie closed, drag this file to the Desktop. When next opened, iMovie will create a fresh preference file with the default settings (this happens in the background as iMovie is loading).
If iMovie now opens and appears to be working properly, you can change the default settings in the menu item "IMovie > Preferences", as desired. Also, it's now safe to drag the old preference file to the Trash. Trashing the file will not harm any existing Events or Projects.
Note that these instructions are for iMovie '11 (currently version 9.0.9). For users on earlier versions, the preference file has a different but similar name. For example, for iMovie '09 (that's version 8.0.6) the file is named "com.apple.iMovie8.plist". Earlier versions may or may not have a number in the name, for example, "com.apple.iMovie.plist"
If this doesn't fix the problem with iMovie crashing, please come back as I have another possible solution to offer.
John

FireVault Encryption has paused and will not complete on new Macbook Pro. How do I get it to complete?

FireVault Encryption has paused and will not complete on new Macbook Pro. How do I get it to complete?

The warranty entitles you to complimentary phone support for the first 90 days of ownership.
If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

HP desktop crashed and will not start

My HP computer (P7-1268C) crashed and will not restart. After trying everything I can think of, I pressed the start button once more and the color went from blue to orange and then blank again. The computer did not overheat as it is not even warm. Please help.
-- Riley Huntley
This question was solved.
View Solution.

hello. I am not an expert but i will still try to help. first thing i would try is checking with a different monitor. If that does not work than i would create an ubuntu flashdrive. ubuntu is and free and open sorce os and is a good tempary fix if you need a computer fast. It is very easy to install onto a flash drive. ubuntu.com
it also sounds like if it isnt the monitor than its a virus.

Hello, my phone has crashed and will not be recognised on computer

Similar Messages

Maybe you are looking for