Hello, my question is that I have bought so many apps and I have formatted my iMac cause I wanted to install parallels desktop. and now all apps I lost them I need to get all de order history to reinstall them again. what I have to do?
I want may be to recovery all my apps als OSX Mountain Lion, OSX Lion, Archipad, Viapad, and so on , so on
Who can hepls me toget them back even all the order history cause many others apps I don't remember at all. Please help me
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When I left my former employer, Pollinate Agency, I bought a MacBook Pro with Acrobat Pro (version 9 or possibly 9.5) installed from the company. I recently had a serious computer crash, and needed to get all contents erased. The support provider didn't have my product key, so could not reinstall Acrobat Pro for me. Since then, I have gotten the product key sent to me from my former employer, [ REMOVED ] So I need help in re-downloading, installing and activating the Acrobat Pro software on this computer.
Please remove the S/N immediately (I can't or would). Never post them online. As for download you can go to http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html on the right panel to get 9 pro. I am not sure there is a MAC version there, but that is the first place to go. If it is the proper version, then please back it up to CD and/or portable HD, not the system HD.
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I have problem with my iphone as it is disable and need to get all my data as the phone needs at least 40 years to enable accessing it
If you have never connected the phone to iTunes and backed it up or used iCloud to backup your data, it is lost at this point.
The only way to get back into the phone is to restore it.
~Lyssa -
It is unclear the advantage to pre-ordering the new iPhone 5. What I have read is that it will ship on the 21st if you pre-order? If so the only way to get one on the 21st is go stand in line. Please correct me if I am wrong.
if you don't have time to stand in line or don't want to risk getting there too late and leaving empty handed from the apple store preordering will guarantee you one but possibly in a slightly longer timeframe
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Need to get all the files, (well music and video), from my ipod touch 5th gen to my itunes libary. (So basically sync the other way to normal)
Laptop hard drive broke so had to buy a new one and obviously now need to sort out my itunes.
Did try downloading all my purchased stuff onto itunes but it has missed some things off, and there are some files I did not purchase from itunes so need a way of getting them back on there.
Sure this question has been asked a million times but can't find anything to help me on here so thought I'd ask.
-Did have a look at going onto the start menu and opening the hidden items thing but couldn't see any reference to ipod or device on it so wasn't sure how to do it that way.
-On itunes under my device when its connected, the section about manually restoring and backing up, would that help me? Because that says it will manually back up my ipod to my computer then could restore that back up, obviously I don't want to accidnetally get rid of everything on my ipod so didn't want to try that just in case without checking.
(And yes I have disabled auto sync to device when conncected!)
Can anyone help me please? Sorry if i've overcomplicated this!
Thanks:)
ChrisBacking up an iOS device will copy some data to a backup file within iTunes, but this excludes all media. You can also transfer iTunes Store purchases from the iDevice to iTunes but, without using a third-party tool, nothing else. As long as you do not sync the iPod with your new library, the media that's on it will remain ... for as long as it keeps functioning, is not lost, stolen, eaten by the dog, ...
You may also have an option to recover your previous library from your old laptop; as long as its hard drive isn't fried, a computer repair store or technician may be able to extract the drive, mount it in an external enclosure, and copy your data to another PC. Whatever you choose, there is no real alternative to having all your media on your computer, managed by iTunes, and regularly backed up to another device/location. -
I want to give my old iphone 4 to my daughter and need to get all her info from her old iphone 3 onto a new computer. The PC she synced with is dead and she does not want to loose all her contacts and music. How can I do this?
To effectively transfer ownership of the iPhone requires that it be "restored" as a new device.
... The PC she synced with is dead
The iPhone is not a backup device. Your computer backs up the iPhone, not the other way around. What you use to back up your computer is up to you - Macs use Time Machine. I assume PCs use something similar.
If her PC backup is dead you will have difficulty extracting content from the iPhone since it is not designed to work that way.
All her Apple purchases can easily be transferred to another iPhone. However, her contacts will be gone, as will any music or other contact obtained from sources other than Apple.
There are a number of third party utilities that claim to be able to extract content from an iPhone. See wjosten's procedure here:
https://discussions.apple.com/docs/DOC-3141 -
A mate has an iphone 4 as a work phone, now he is leaving and needs to get all data incl messages etc onto an old iphone 3. Is this possible, any help appreciated.
RobbieYou won't be able to restore a device running iOS 4.2 from a backup of a device running iOS 5 (as you found out). And the Iphone 3G can only be updated to iOS 4.2.1 so there is no way to migrate from his iPhone 4 back to his iPhone 3G. He would have to at least have an iPhone 3GS, which will update to iOS 5.1 and would be able to restore from the iPhone 4 backup. Unfortunately, there isn't any way around it.
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I spilled some red wine on my keyboard and i cannot connect to the internet any more. it says on the internet icon: Wi-fi: no harware installes. so i guess i need to get a new wifi card for my mac air. do i have to buy this from a apple store? i live fare away from an apple store. Also, I do have a macbook with software system:
System Version: Mac OS X 10.6.8 (10K549). can I take out the wifi card from that mack and use that one for my mac air?Welcome to Apple Support Communities
Consider yourself lucky that your MacBook is still working. Now, turn it off. Wine may have damaged other parts of your computer.
Then, take the MacBook to an Apple Store or reseller. It will be a very expensive repair, as it's not covered by warranty and the logic board has to be replaced. In some cases, it may be better to get a new MacBook.
If you can't take it to an Apple Store, contact with Apple > http://support.apple.com/kb/HE57 -
hello i have a imac and i want to install cs6 photoshop and i keep getting installation failed indicating i have a conflicting version must be removed before installing the current media. I have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
teddyscroggins wrote:
…have deleted everything related to above and previous photo shop files i could think of, could you please help out with this. thanks
That is precisely the WRONG thing to do. You should never delete, but uninstall.
Now you need to look for, download and run the Adobe CS Cleaner tool. -
I have bought a movie from iTunes it wouldn't load though cause of storage issues... Any way I could get a refund??
Hi, Nselkhatib.
You can report a problem with the purchase via the steps in the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
You can also report an issue with this movie by accessing your purchases history in iTunes on your computer.
iTunes Store & Mac App Store: Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Cheers,
Jason H. -
my iphone has been water damaged and in the mean time ive gone back to using my old phone. But i need to get all the contacts from my iphone i had synced to my laptop, but i don't know where to find them and im not sure if ive backed them up to anything!
If your contacts are synced to your computer then they are in the supported app you are syncing with.
When you set up syncing of contacts on your device, which application did you select? -
When I reboot my mac it automatically launches disk utilities. i have run the utility. all clear. but each time i reboot i get the disk utility. how do i override so i can have my hard drive back?
What OSX version is it?
Does holding alt key at bootup show any boot choices?
Does holding Shift key at bootup to boot in Safe mode do the same thing? -
Do I need to get all new hardware to enjoy the benefits of new Airport Extreme 802.11ac protocol?
You will need hardware capable of using 802.11ac, which at present is limited to the new MacBook Air models.
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my gf did the latest update on our ipad using our new comp and she wasnt paying attention and she deleted all our our music and everything that we had on it and she said that it was all backed up is there any way to get all of our stuff back plz help
Right-click on device and select Restore from Backup
http://i1224.photobucket.com/albums/ee374/Diavonex/1bc072f9552ce822175eeed94fb0e 930.jpg -
HT201317 I need to get all photos off old iphone
I need to get all my off my old iphone. i got a new one today
Save any photo stream photos to the camera roll, then import the camera roll photos to your computer, as explained here so they are backed up: http://support.apple.com/kb/HT4083.
Then back up your old phone, either to iCloud (if it still has service) or to your computer using iTunes. Then restore this backup to your new phone to transfer your camera roll photos, text messages, app data, settings, apps and other purchased media, etc. More details here: http://support.apple.com/kb/ht2109.
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