Hello. my screen is broken and i have a problem wi...

hello. i gave to my mam nokia lumia 1520. the screen phone is broke now.
i want to know why the touch not responding.
do the problem the glass or the screen the under glass.
tank's.

If there ain't no cracks on the display, maybe it's just a software issue. Follow the steps at http://www.microsoft.com/en-us/mobile/support/faq/​?action=singleTopic&topic=FA141447 to troubleshoot this issue.

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