Hello, My software is asking me to sign in and i have a valid ID but it just spins out, the icon in the toolbar is blank so i have no way to do this. I have reinstalled the CC app but still no joy.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
or
Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
OR
Asked to sign in after paying may help
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
or
http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

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http://support.apple.com/kb/ht1212
This article addresses the issue you're having. Best of luck!

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https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Hi,
On Mac, opm.db is present in User's Library.
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Hello, My software is asking me to sign in and i have a valid ID but it just spins out, the icon in the toolbar is blank so i have no way to do this. I have reinstalled the CC app but still no joy.

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