Hello! Quick Q! I have tried to change my plan.
When i choose "cancel plan" on my page, it directs me to the support page which sends me right back to "cancel plan". I have a student edition and I have decided to go for the photographer CC wich suits me better! I cant select the new plan because I still have the active student plan.
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Similar Messages
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Dear support @Apple,
I have tried to log in App Store with my Apple ID 3 times but never possible.
I have tried to change password 2 times.
It was successful.But soon after change of my password, I could not log in App store.
It says always incorrect user name or password. But I input correct ! Because just I successfully changed my password through secret question.
Third time when I tried to change password, the page did not open!
So I checked my connection by netstat , and I trace the IP address ; 17.154.66.17 this is apple IP, but when I trace , it did not show the route. I will copy
Traceroute has started…
traceroute to 17.154.66.17 (17.154.66.17), 64 hops max, 72 byte packets
1 220.224.141.129 (220.224.141.129) 490.517 ms 64.527 ms 94.524 ms
2 115.255.239.97 (115.255.239.97) 65.157 ms 89.128 ms 89.806 ms
3 124.124.251.241 (124.124.251.241) 104.972 ms 79.051 ms 96.948 ms
4 * * *
5 62.216.147.137 (62.216.147.137) 102.266 ms 85.581 ms 88.352 ms
6 xe-0-0-0.0.pjr04.ldn001.flagtel.com (85.95.25.186) 221.939 ms 225.223 ms 236.605 ms
7 xe-11-0-0.edge5.london1.level3.net (212.187.138.53) 231.629 ms 232.045 ms 233.673 ms
8 ae-52-52.csw2.london1.level3.net (4.69.139.120) 373.798 ms 390.412 ms 383.277 ms
9 ae-57-222.ebr2.london1.level3.net (4.69.153.133) 382.653 ms 382.558 ms 376.740 ms
10 ae-43-43.ebr1.newyork1.level3.net (4.69.137.74) 405.088 ms 377.679 ms 386.527 ms
11 ae-91-91.csw4.newyork1.level3.net (4.69.134.78) 378.499 ms 389.733 ms 396.375 ms
12 ae-92-92.ebr2.newyork1.level3.net (4.69.148.45) 391.706 ms 389.605 ms
ae-82-82.ebr2.newyork1.level3.net (4.69.148.41) 381.615 ms
13 4.69.135.185 (4.69.135.185) 380.183 ms 414.398 ms 387.054 ms
14 ae-91-91.csw4.sanjose1.level3.net (4.69.153.14) 384.980 ms 381.375 ms 386.453 ms
15 ae-4-90.edge2.sanjose3.level3.net (4.69.152.209) 377.304 ms 365.457 ms 373.281 ms
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What it means??
Please help !!
To post this question, I tried thierd time to change password, and before I tried to log in to App store, I logged in this community, and I could !
Then I could finally log in App store also.
But still I feel something is wrong with my connection.
Why the trace route does not show to the apple site ?This is a user to user forum. Apple is not here. Apple does not answer questions here.
iTunes Support -
http://www.apple.com/support/itunes/
Mac App Store Support -
http://www.apple.com/support/mac/app-store/ -
I have tried to change my User id which is an email address I no longer want to use. Now I am constantly getting requests from icloud and Apple ID for my password and cant get into my icloud account.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I have an iPhone which I added my email address as my apple ID. I have just purchased an iPad which I add my other email address by mistake and now I am unable to stream my photographs. I have tried to change my email on both devises but with out luck as it won't reconise my pass word. Any ideas
Settings>iTunes & App Stores>Tap the ID and sign out. Then sign in with your other ID.
If this isn't working, restart the iPad - AFTER you sign out of the ID and then sign in with the correct ID after the iPad restarts.
There is no reason why you should not be able to sign in with the ID that you are using on the iPhone and use that passord with that ID on the iPad. -
I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.
Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.
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Hi, Getting an error while trying to download updates. Err Msg "Account Not in this store' Your account is not valis for use in the US store. You must switch store before purchasing' Have tried to change the store bu not successful. kindly advice
http://support.apple.com/kb/HT1311
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Can we translate in captivate 7? I Have tried and changed the Caption and Notes. Can we change the on screen text of te normal slides, interactive call out boxes, screen recording slides and quizzes? If yes, please let me know the process.
Of course! Here ya go
For the record, I did create a new project with only two slides to try and duplicate the issue. I had the same problem. I unchecked the Mouse Click Sound check box, republished and the slide auto advanced. I'm wondering if a default sound file was somehow moved or deleted? I discussed uninstalling and reinstalling C7 onto my laptop, but that's a frustrating solution haha -
I keep getting invalid signature when I try to downloand itunes 11.1. I have tried to just do a download and i have tried to change internet options to accept downloads without valid signature. but it still does not work. anyone have suggestions?
I just tested it (on 10.6.8) and it worked perfectly well, so it may be something on your computer. You could try creating a new user account on your Mac and using that to try downloading. You can then install on that account and it will be available on your normal one.
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since I updated my system to Mavericks my computer colour is always grey. I have tried to change the colour via system preference without any success. What should I do to so that my screen will be colourful?
Please post a screenshot that shows what you mean. Be careful not to include any private information.
Start a reply to this message. Drag the image file into the editing window to upload it. You can also include text in the reply. -
I cannot buy anything on iTunes because I accidentally choose the US store by accident. I am currently in Thailand for a few months now. I have tried to change back to the irish store I was originally with on iTunes by clicking on change country. This won't work and I don't know what else to do??
Please helpOn the iPad - go to Settings>iTunes and App Stores>Apple ID. Tap on your old ID and sign out. Then sign in with your changed/new ID.
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When I startup Firefox, I always get "Welcome to Firefos" tab. I have tried to change mu options, but when I close Firefox, the options revert back to the origional options before I changed them.
Looks that your current profile isn't working properly.
Create a new profile as a test to check if your current profile is causing the problems.
See Basic Troubleshooting: Make a new profile:
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I did step 2 in the "iDVD: Setting Encoding preferences" but my computer isn't giving me the pop-up in step 3 so i can't push an OK button in regards to the message. I waited 15+ hours for it to burn and it sent me to this page. I have tried to change the encoding settings again, and it adjusts the capacity but no message pop-up appears.
You can undo your permission changes. Probably the most relevant one is cookies. Try one or both of these methods:
(1) Page Info > Permissions tab
While viewing a page on the site:
* right-click and choose View Page Info > Permissions
* Alt+t (open the classic Tools menu) > Page Info > Permissions
(2) about:permissions
In a new tab, type or paste '''about:permissions''' and press Enter. Allow a few moments for the list on the left to populate, as this information needs to be extracted from a database.
Then type or paste ''rcn''' in the search box above the list to filter it to the most relevant domains. When you highlight a domain, you can adjust its permissions in the right pane.
Any luck? -
On Calendar, I have tried to change the "Day starts at" and "Day ends at" many times however, it just does not seem to change. Please help.
This for Calendar on my Mac which of course effects my iPhone and iPad.
I don't need to see the hours from 1 am to 6 am
Please help!Well, assuming all of the above, Notifications, etc., it just might be time for a visit to the Apple tore genius center for a session with the techs. See if it is a fault in the hardware or just an iOS reinstall is the answer.
One more thing you could try, backup so you have a record of content, then restore to factory conditions be an Erase All Contents and Settings. Then restore from the backup you just made. That has helped some with WiFi problems, may be it would work with your problems.
But with that behavior of another app with problems, the geniuses looks like a less stressful thing to do. -
Hello. When i'm trying to change my background, it just all freeze. Can you tell me why?
When i'm trying to change my background, it just all freeze. I had tryed to turn the computer off, and it still just freeze in the background setting. Can you tell me why?
Hello Wyodor,
thanks for your reply on my question.
You are wright the index file is 308 KB.
And offcourse that I delete my files and documents is not an Iweb problem, but because my English is not that good, that I thougt I try to tell the whole story, and hope people can read trough the lines.
Why I didn't use Iweb to upload to the server is because the server company recommanded to use file zilla. And I am a nobody with this kind of things, so I did exactly what they tell me to do.
No, i did not make a backup of Iweb and the domain file, but reading other messages on this forum showed me that I can maybe try to make empty the cashfile (?)
and otherwise I have bad luck and have to make my website again. Offcourse I have a lot of examples from all the pages (copied from the local map to my USB stick) and my website is aprox. 15 Mb, (not so big) so it will cost me a few nigths.
But I'm still hoping on a miracle :-)
greetings Lasource
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