Hello sir i have aproblem in my iphone i cant sigin in when i write my apple id

hello sir!
i have boght a new iphone 5s and i gaive my 4s to my brother. he make arestor to the 4s iphone but he faced aproblem that he cant sing in when he want to activat his phone. i used the sane apple ide to my new phone 5s and it works perfect, but when we used the same id in 4s phone its dosent work so can you help me please.
thank

You need to use the iCloud acct and pw that was initially set up on that phone when you updated to iOS 7.

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Hello Amarchand Sharma,
Are you working with a Windows computer? If so, the resource below may help you troubleshoot the issue you are having restoring your iPhone.
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<Personal Information Edited by Host>

You might try the following steps:
Restart the device by holding down the on/off button until the power down slider appears.
Try entering your password in another location (i.e. when you are using a different wifi network)
Reset all settings (settings > general > reset), this resets some of your settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It does not remove any of your data.
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You've been answered multiple times now. Please look at your other posts with this question.
https://discussions.apple.com/people/millerlog4684
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hello sir
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fter upgrading to Lion i can't instal the face time app its type ( FaceTime can’t be installed on “Mac” because the version of Mac OS X is too new. )   can anyone help me please .
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Hello sir i have aproblem in my iphone i cant sigin in when i write my apple id

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