Hello Teressa, can I ask you question

I've just bought a HP laptop for my niece on the Chistmas time and she has a problem with the video set(when playing a video she cannot see images and when chating on face book she cannot see people and people cannot see her...etc) so what can she do to solve that problem?

Hi Garbart,
I understand you are having issues with playing video from Facebook. I would be happy to assist if needed. Please let me know what is your model number and your current operating system? What is the browser that you are or your niece is using? Here is a link that will help you find your model.
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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