Hello, the screen of my Iphone 5C is totally broken, I'm living in Lima and I have also an Apple Care subscription. Where can let my Iphone, to be fixed?
Hello, the screen of my Iphone 5C is totally broken, I'm living in Lima and I have also an Apple Care subscription. Where can let my Iphone, to be fixed?
You must take it back to an Apple Store in the US. The warranty is not international. You cannot send it from Chile as Apple does not accept international shipments.
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I bought a brand new iPhone 4 as soon as it came out which was 2010 I think. No problems until two weeks ago. I fractured the screen on it so I am slowly losiong some functions like charge, touch screen ability and need to activate my new iPhone but I am having trouble with iTunes showing my full song library. I have 554 plus songs but some that will not update or download,. Two weeks ago is when this all began. I used to have a different apple ID but changed it after a few months for security reasons. Now when I try to observe my itunes library it only shows the most recent songs I have purchased,35. Not all, and there are still songs that it states it can not download because my computer is not authorized, I authorize it and it says it is already authorized. Then it gives me the old apple ID from years ago and I change it back to my new one, but this only causes it to do it over and over. I called apple and they said all kinds of mean things that my son or husband had been using my ID or account, of which is impossible because all purchases have to be password protected and I get warnings if anyone attempts to access. Also, their ID's are not my old one. Their libraries have none of my music. I do not home share but I thought that iTunes says you can use the music for households if you homeshare so I do not know why the person was so abusive but I am frustrated. So, any ideas? I was instructed to install icloud and did and it seems to me to be the culprit so I bought the stupid iCloud sharing manage,$25 yearly so that it automatically downloads your full library but no luck, still only shows the purchases I recently made with my gift card. This was suggested by the apple care expert. Can not update my phone until backed up, can not change phones until updated and backed up.
I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
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Hi
The screen on my Iphone 5 is consistently freezing. I have restored the factory settings but that didn't work. I have downloaded the latest apple update. Not sure what else to do or if it is a known issue? It happens on any screen, even the lock screen and the only way to unfreeze it is to press the top button to switch to sleep mode then click the round button and enter in my pin again. Any suggestions would be most welcome!Restore the phone as new, and do not restore anything from a backup.
If the phone still doesn't work properly, you will need to bring it to an Apple store to be evaluated as it most likely has a hardware issue.
~Lyssa -
The screen on my iPhone has gone black while I was using it. It just "shut off". The phone is still working as I can hear/see it when it plugs into the computer, but the screen just wont turn on. I've tried the soft reset "holding down home and lock screen" and i've tried to restore settings. I went to the apple store and they said I had to send it to my provider (in another country) but my phone contract has run out.
Is there a way to fix this?
If not, is there some way apple can replace the phone? It's less than 2 years old. Surely the screen shouldn't just give out like that.
Thank youYou wrote...
' What can I do to solve this'
What have you tried...?
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New... -
The screen of my iphone is broken and doesn't work anymore. Is there a way to type in my passcode on the computer/itunes?
No, get the screen fixed.
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Decided to update iphone 4 to ios 5.1 and mid update it froze and the screen is black. Phone does not respond to any combinations of home and power buttons, when plugged into computer it does not see it is plugged in so I cannot restore or anything. Looks like the screen is on it's just unresponsive and black obviously. Has anyone had this problem? I was updating via wifi right in front of my router and my computer.
Spoke to a "senior advisor" in the Apple TV department. Her suggestions: change channel in router to minimize/eliminate wifi interference from other users; move router away from any metal - i.e., DVD player, phone modem, etc.; keep router away from wireless 2.4 gH phones, which are "notorious" for crashing wifi routers. So she confirms that the problem is one of connection to router suddenly dropping out.
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My suggestion is that everyone who is experiencing this problem, please call Apple tech support and ask to speak to a senior advisor in the Apple TV department. Make them aware of this problem! -
My screen's been cracked (mostly an internal crack, although small parts of the screen have chipped out) for about a week now and it's starting to bug me since it makes it rather hard to use my phone. Basically, I'm having a hard time deciding whether it's worth waiting a month for a phone that will have a few improvements over the iPhone 5.
I've considered replacing the screen on my iPhone 4 (I actually ordered a replacement screen, but it was the wrong one so chances are it'll be two weeks before I get the right one, so I'd probably just replace the screen and have it as a back up phone, or just return the wrong screen for a refund).
Anyways, from what I've read it seems like the improvements from between the 5 and 5s are that the 5s will have a faster processor, better camera, and a fingerprint scanner. Considering that I don't lock my phone and I don't have a problem with the speed of my iPhone 4, the only thing I really see myself caring about is the camera.
I don't want to regret getting the iPhone 5 right before the 5s release, and likewise I don't want to regret putting up with my current phone for another month (possibly more, depending on shipping/out of stock delays) just for it not to be worth it to me. What are your opinions about the situation? I realize it's somewhat of a tricky answer, but I'd like to hear some opinions of those with better experience than me.
Thanks!Apple has not announced any new iPhones ,the terms of use of this forum ban speculation of Apple product plans etc..
personally I like to have the latest and best -
HT4623 how do I get my safari back on the screen on my iphone ?
how do I get my safari back on the screen on my iphone ?
settings - general - reset - reset home screen layout.
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How to unlock the screen of my iphone to see photos in both ways vertical
how to unlock the screen of my iphone to see my photos in both ways, vertical & horizontal ?
Turn off Portrait Lock in Control Center.
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Last Friday, the broken glass of my phone g3 replaced. Since then, remains the screen of my iphon regular black. The battery is not empty. By the restart I get my phone back to life. It always comes back sooner. The last 24 hours 3x. Is there a solution?
Since Apple doesn't repair iPhones (they replace them) you will have to take it back to whoever "fixed" it. Since it's been opened by an unauthorized 3rd party, it is no longer eligible for replacement by Apple.
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the screen on my iPhone is frozen and I can access apps through Siri. The touch screen works within the apps but not in the home screen. What do I do?
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The screen on my iPhone 4s is not working it's just black & won't reboot?
Try the suggestions here to see if they resolve your problem:
http://support.apple.com/kb/ts1559
If these don't work you probably have a hardware problem. Visit an Apple store for an evaluation or contact Apple Support. -
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