Hello!! why everytime i open my itunes store im being directed to itunes u? pls help

hello please help me...why everytime i go to i tunes store
im being directed to iphone u? pls help.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Setings>iTunes and App Store and sign out and sign back in
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                                
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
  Apple Retail Store - Genius Bar

Similar Messages

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    http://support.apple.com/kb/TS1368
    Regards,
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  • Everytime I open up itunes I can listen to my music, but one I connect it to my IPod, it says "ITunes has stopped working" and then it shuts down. How do I fix this problem?

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  • Everytime I open my itunes it closes saying a problem has occurred but it doesnt say what the problem is. What is happening?, Everytime I open my itunes it closes saying a problem has occurred but it doesnt say what the problem is. What is happening?

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    Hello. i have a problem with my macbook pro, it happened last night. my  computer was so logged in starting up,I decided to shut it down. this morning, when I opened my laptop,it was still so slow, moreover;I cant open folders,itunes.,system ref. help!

    What backups do you have?

  • Everytime I open my iTunes it says "Running iTunes in 64-bit mode requires Mac OS X 10.7 or later" how do I fix this?

    Everytime I open my iTunes it says "Running iTunes in 64-bit mode requires Mac OS X 10.7 or later" how do I fix this?

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  • Why cant i open my app store in my mac?

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  • Why is Safari opening the app store when I do not hit the link?(On iPad)

    Why is Safari opening the app store when I do not hit the link?(On iPad)

    Well this was my first time using the support communities app on the web so when I tried to get the answer there were literally 1000's of post and I was not sure which one pertained to me and my iPhone issue. Sorry if I offended in some manner, didn't mean to.

  • When i try and open itunes a memo pops up saying "itunes could not connect to this iPhone. This device is no longer connected" my iphone is not plugged into my mac so i dont know why its mentioning an iphone nor why i cant open my itunes library

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    Each time you connect your iPhone to iTunes, you need to eject it before closing iTunes by clicking on the little "eject" icon shown in iTunes.  It seems that sometime in the past, you did not do that.
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  • WHY WHEN I OPEN UP iTUNES DOES IT HAVE TO SCAN FOR MUSIC THEN I LOSE ALMOST EVERY **** SONG?!?!?!?!?!?

    Why the **** is iTunes 11 so ****? I like every bit of how it looks good and new options, the thing i despise, cringe, shout and get angry about is WHY WHEN I OPEN UP iTUNES DOES IT HAVE TO SCAN FOR MUSIC THEN I LOSE ALMOST EVERY **** SONG?!?!?!?!?!? It is far to annoying to have to re-enter all my albums and music, pictures, names... etc. etc. why can't it be the usual open iTunes and listen to my playlists?

    From the now playing screen, bring up the scrubber bar(tap the screen):
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  • I have just updated my mac but now I am unable to open my itunes can someone help me please

    I have just updated my mac but now I am unable to open my itunes can someone help me please

    This worked for me:
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    2Click go
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    6 open the terminal marked iTunes in that folder
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  • HT3702 i want 2 cancel my visa from my account and us itune card pls help me

    i want 2 cancel my visa from my account and us itune card pls help me

    In order to take the credit card off of the account, you will need to open the iTunes program on your computer, pick the option for store from the left, and then pick account from the right under quick links. In the account you should be able to change credit card type to 'none' and/or add a gift card.
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  • TS1702 My app store does not load the featured apps, also in charts. Everytime i open the app store, the screen remains blank. Im using ipad3, ios6.

    My app store does not load the featured apps. The screen remains empty everytime I open it.

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT4061 Why I cannot open the apps store?...when I click on App Store I am getting a large empty square

    Why can I not open the Apps Store as usual?

    Close the App Store and reboot the iPad. Assuming you are running iOS 7 ....
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    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Everytime i open my itunes, it said :ITUNES HAS STOPPED WORKING

    everytime i open itunes, it said: ITUNES HAS STOPPED WORKING

    I don't have any good suggestions but try this.
    1. Reinstall iTunes. There are several articles on how to do this in google.
    2. Restore from a time machine back up to when iTunes was working.
    3. Rebuild your library if you can.
    That's all I have. I hope someone else can help out as I know it can be frustrating.

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