HELP. 3 years ago I purchased cs3. I had troubles with registering the serial number and used my university's suite instead, and (stupidly) did not sort it out. I am now wanting to subscribe to the online creative cloud with my cs3 discount. Is there any

HELP. 3 years ago I purchased cs3. I had troubles with registering the serial number and used my university's suite instead, and (stupidly) did not sort it out. I am now wanting to subscribe to the online creative cloud with my cs3 discount. Is there any way to find / prove that I had purchased cs3 and locate a serial number? On my Adobe account it does not show my purchase of cs3 (I am guessing because of the trouble with registering my serial number). I have moved house 3 times since the purchase and am unable to locate the packaging or disk. Is there any way to prove my purchase without any serial number or showing under my Adobe account? Please help! Thanks

The CS3 discount offer is only for retail online product, it does not include education or volume license purchases. Refer to Terms and Conditions | Adobe
To check whether you had retail CS3 purchase, we need proof of purchase as well as serial number, without which the issue can not be resolved.
Regards
Rajshree

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    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
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      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info:  We are still assisting other customers, thank you for your patience. You can also try our community forums, available 24 hours a day, 7 days a week.
      info: You are now chatting with Richa.
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      Rene Pardon: for sure
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      Rene Pardon: <Deleted >
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