Help! 3d crashes using cs6

Below is my system configuration:
**DELL i5 INSPIRON N5010**
Processor : Intel(R) Core(TM) i3 CPU 370 @ 2.40GHz
RAM 6 GB
System Type : 64 bit OS Windows 7 Home Premium
Graphic Card : ATI Mobility Radeon HD 550v (1GB) (No Updates available for last 2 years)
My problem is when I try to work with 3d workspace while using 3d feature for a particular object, it shows 3d platform and default 3d settings/properties to that particular shape but as soon as i try to click on scene or any other property option in 3d layer menu it stops working and shows not responding error. I suspect the video card as I have only had this computer about one year and no problems with cs5. From what I can find out is that this is one of the video cards not tested by Adobe. Does anyone have a system similar to mine that has had this problem but got it solved? Any help will be appreciated!

conroy wrote:
Hopefully, someone with the Windows version of CS6 will try, too.
I extrude text all the time.
Display driver quality TREMENDOUSLY effects the stability of the 3D capabilities of Photoshop. I was getting a fair number of crashes with the ATI Catalyst 12.10 drivers, but now that I've moved up to 12.11 I haven't seen one in 2 days.
Unfortunately, if you can't update your driver because your setup is no longer currently supported, I'm not sure what you can do - maybe experiment with the settings in the Advanced section of Edit - Preferences - Performance, and also in the 3D section.
-Noel

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Process:
Adobe Illustrator [1217]
Path:
/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier:
com.adobe.illustrator
Version:
691 (16.0.4)
Code Type:
X86-64 (Native)
Parent Process: launchd [270]
Responsible:
Adobe Illustrator [1217]
User ID:
502
Date/Time:
2013-11-05 15:15:45.889 -0800
OS Version:
Mac OS X 10.9 (13A603)
Report Version: 11
Anonymous UUID: 99EA575E-1506-25B3-0715-5C62E87138BA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000008
VM Regions Near 0x8:
-->
__TEXT
0000000100000000-0000000101877000 [ 24.5M] r-x/rwx SM=COW /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.adobe.illustrator
0x0000000100a5ca41 0x100000000 + 10865217
1   com.adobe.illustrator.plugins.ArtStyle
0x0000000122d530d6 PluginMain + 121094
2   com.adobe.dvaai.framework
0x0000000107d5b961 ai::controls::UI_PopupPanelButton::UI_Draw(dvaui::drawbot::Drawbot*) const + 705
3   com.adobe.dvaui.framework
0x000000010855e369 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 57
4   com.adobe.dvaui.framework
0x00000001085636d3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 179
5   com.adobe.dvaui.framework
0x0000000108562c4d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 829
6   com.adobe.dvaui.framework
0x000000010856355f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 431
7   com.adobe.dvaui.framework
0x000000010856360b dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 59
8   com.adobe.dvaui.framework
0x000000010855e369 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 57
9   com.adobe.dvaui.framework
0x00000001085636d3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 179
10 com.adobe.dvaui.framework
0x0000000108562c4d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 829
11 com.adobe.dvaui.framework
0x000000010856355f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 431
12 com.adobe.dvaui.framework
0x000000010856360b dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 59
13 com.adobe.dvaadameve.framework
0x00000001073a1d8b dvaadameve::UI_EveSubView::UI_Draw(dvaui::drawbot::Drawbot*) const + 507
14 com.adobe.dvaui.framework
0x000000010855e369 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 57
15 com.adobe.dvaui.framework
0x00000001085636d3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 179
16 com.adobe.dvaui.framework
0x0000000108562c4d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 829
17 com.adobe.dvaui.framework
0x000000010856355f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 431
18 com.adobe.dvaui.framework
0x000000010856360b dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 59
19 com.adobe.dvaui.framework
0x000000010855e369 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 57
20 com.adobe.dvaui.framework
0x00000001085636d3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 179
21 com.adobe.dvaui.framework
0x0000000108562c4d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 829
22 com.adobe.dvaui.framework
0x000000010856355f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 431
23 com.adobe.dvaui.framework
0x000000010856360b dvaui::ui::UI_Node::UI_Draw(dvaui::drawbot::Drawbot*) const + 59
24 com.adobe.dvaui.framework
0x000000010855e369 dvaui::ui::UI_Node::UI_DispatchDraw(dvaui::drawbot::Drawbot*) const + 57
25 com.adobe.dvaui.framework
0x00000001085636d3 dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 179
26 com.adobe.dvaui.framework
0x0000000108562c4d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 829
27 com.adobe.dvaui.framework
0x000000010856355f dvaui::ui::UI_Node::UI_DispatchDrawToChild(dvaui::ui::UI_Node const*, dvaui::drawbot::Drawbot*) + 431
28 com.adobe.dvaui.framework
0x000000010856368f dvaui::ui::UI_Node::UI_DrawSelf(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 111
29 com.adobe.dvaui.framework
0x0000000108562c4d dvaui::ui::UI_Node::UI_DrawAndCache(dvaui::drawbot::Drawbot*, bool, dvaui::drawbot::ColorRGBA const*) const + 829
30 com.adobe.dvaui.framework
0x000000010856323d dvaui::ui::UI_Node::UI_DispatchDrawFromRoot(dvaui::drawbot::ColorRGBA const&, dvaui::drawbot::Drawbot*, bool) const + 573
31 com.adobe.illustrator.plugins.UserInterface
0x0000000112ceac25 PluginMain + 264757
32 com.adobe.dvaui.framework
0x00000001085f2f29 dvaui::ui::OS_View::UI_HandlePlatformDrawEvent(dvaui::drawbot::SurfaceInterface*) + 1209
33 com.adobe.dvacore.framework
0x0000000107eece4b int dvacore::config::ErrorManager::ExecuteFunction<void>(boost::function0<void>*, void*) + 123
34 com.adobe.illustrator
0x0000000100767ccb 0x100000000 + 7765195
35 com.adobe.dvacore.framework
0x0000000107eebeda void dvacore::config::ErrorManager::ExecuteFunctionWithTopLevelExceptionHandler<void>(boost::f unction0<void>, bool*) + 250
36 com.adobe.dvacore.framework
0x0000000107eef9bd void dvacore::config::ExecuteTopLevelFunction<void>(boost::function0<void>, bool*) + 93
37 com.adobe.dvaui.framework
0x00000001085e5a09 -[DVAMacContainerView drawRect:] + 153
38 com.apple.AppKit
0x00007fff86d803fb -[NSView _drawRect:clip:] + 3846
39 com.apple.AppKit
0x00007fff86d7d386 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 3199
40 com.apple.AppKit
0x00007fff86d7df0e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
41 com.apple.AppKit
0x00007fff86d7df0e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
42 com.apple.AppKit
0x00007fff86d7df0e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
43 com.apple.AppKit
0x00007fff86d7df0e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
44 com.apple.AppKit
0x00007fff86d7df0e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
45 com.apple.AppKit
0x00007fff86d7df0e -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 6151
46 com.apple.AppKit
0x00007fff86eabc03 -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topVi ew:] + 303
47 com.apple.AppKit
0x00007fff86d79209 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2828
48 com.apple.AppKit
0x00007fff86d5863a -[NSView displayIfNeeded] + 1680
49 com.apple.AppKit
0x00007fff86ea24ab -[NSNextStepFrame displayIfNeeded] + 156
50 com.apple.AppKit
0x00007fff86dbd89e _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 884
51 com.apple.AppKit
0x00007fff87391cd1 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_invoke1331 + 46
52 com.apple.CoreFoundation
0x00007fff847010a7 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
53 com.apple.CoreFoundation
0x00007fff84701017 __CFRunLoopDoObservers + 391
54 com.apple.CoreFoundation
0x00007fff846f27b8 __CFRunLoopRun + 776
55 com.apple.CoreFoundation
0x00007fff846f2275 CFRunLoopRunSpecific + 309
56 com.apple.HIToolbox
0x00007fff8988bf0d RunCurrentEventLoopInMode + 226
57 com.apple.HIToolbox
0x00007fff8988bcb7 ReceiveNextEventCommon + 479
58 com.apple.HIToolbox
0x00007fff8988babc _BlockUntilNextEventMatchingListInModeWithFilter + 65
59 com.apple.AppKit
0x00007fff86c2128e _DPSNextEvent + 1434
60 com.apple.AppKit
0x00007fff86c208db -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
61 com.apple.AppKit
0x00007fff86c149cc -[NSApplication run] + 553
62 com.adobe.exo.framework
0x0000000108e6b767 exo::app::OS_AppBase::RunEventLoop() + 55
63 com.adobe.illustrator
0x0000000100765bc8 0x100000000 + 7756744
64 com.adobe.illustrator
0x0000000100704b95 0x100000000 + 7359381
65 com.adobe.illustrator
0x00000001006f4d04 0x100000000 + 7294212
66 com.adobe.illustrator
0x0000000100163528 0x100000000 + 1455400
I'd love to hear a response from Adobe on this. It's been causing me weeks of frustration.

Another update,
I'm also observing the same crash using Illustrator CC, and using the other method of setting tools by first acquiring a tool handle.
Here's the code that uses the handles instead, similar to other code found in the samplecode folder:
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Using CS6 Photoshop - Unable to select tool or zoom etc

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