Help about a itunes backup!

Hi i have a bit of a problem ive been wanting to solve. A while ago i tried doing a update to my iphone 5s through itunes and i think i messed up during it and it froze during the update and made me restore my phone from an old backup so everything to that point got lost.I wanted to get my pictures,videos,and texts back and i noticed i had a backup i had backup that had all of my files texts,videos,pictures when i loaded it into a program called wondershare to recover files. I dont know how i got it to work because when i try it now, it doesnt let me load that file and it doesnt even show up as selectable. Same thing on itunes, it wont let me select that specific backup. I noticed in that backup now that it does not have the files info.plist ,manifist.plist, and status.plist as another backup folder does. I was wondering if there is anyway to get that backup working so i can recover my files from a 3rd party program. Thanks!

If you have created a backup on a computer previously try restoring from that.
Though especially with the iPhone it would be recommended to only ever connect it with one computer it saves a lot of hasssle and the chances of the iPhone getting wiped as it can only sync to one iTunes library at a time.

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Help to move iTunes backup onto new PC

I backed up my iTunes library using 2 methods:
1 - By backing up onto disc (5 DVDs) using File>Lirbary>Backup to disc.
2 - By changing the iTunes folder location (to an external HDD) and consolidating all files.
I had an iPhone and an iPod (5th gen) sync'd to my iTunes.
Now Im confused... how do I restore this music whilst maintaining sync functionality with my iPhone and iPod ?
If I restore the music from the backed up DVD's, will it still work with my iPhone and iPod or will these devices say they are sync'd with a different library ?
If I restore from the external HDD, how do I do this and in a way so that my iPhone and iPod still sync ?
I dont know where or how the files are that tell an iPod or iPhone that it can be used with a specific library.

Do you still have the old PC? Get the itunes database file from it, and copy it to the exHD.
The database file name is
iTunes Library.itl
Then, connect the exHD to the new PC and do a shift-start of iteuns.
Press *AND HOLD* the shift key while starting itunes. Keep pressing until you get the prompt to choose a library. Browse to the ITL file you just put on the exHD.

Please help about update itunes version 10.6.1

I update itunes to version 10.6.1 and when i use itune my computer run 100% of cpu all the time. When i uninstall apple mobile device support my computer's CPU run normally.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Problem restoring iTunes backup from DVD - please help.

Hi all,
My iTunes library is currently on our laptop. I've used the iTunes backup wizard to create two backup DVD's using the internal Optiarc DVD writer.
When I try to restore the DVD's on my new PC, iTunes freezes up for about 10 minutes with the DVD/CD-RW combo drive very active.
After about 10 minutes iTunes gives the error message "The disc "Backup2008-09-08" cannot be read. An unknown error occured (-50)."
The DVD set opens okay in iTunes on the laptop. I've tried using both iTunes 7.7 and 7.5 on the PC for the restore with the same error.
I can also see the contents of the DVD on the new PC - but it says "Files 'currently' on the CD' at the top of the windows - does this mean that the DVD has not been finalised by the laptop?
Any help, as always, greatfully appriciated.
Cheers,
Steve.

can somebody help i/m basically having the same problem but my error message says an unknown error occurred

HELP! Are un-synced photos included in iTunes backup?

I mostly chose not to sync my photos on my iPhone 4 with my iTunes on my Mac, always presuming that they were being backed up anyway. I had to do a full restore the other day and when the restore was done, all my music, apps etc are back in place but no photos. I had over 1100 pics and lots of video footage in my iPhone 4 and am now freaking out that these are gone.
So the question is, as my photos were not synced with iTunes, does that mean they were not backed up? I never saw a message about that. If they were backed up (please), where are the backups stored on my MacBook Pro?
Please help!

Thanks for the reply but I've tried a few different restore options and pics are nowhere to be seen.
I've just done a restore from backup again time chosing the older backup which, if the camera roll is included, should have restrored my photos - it didn't.
Then I restored from backup again using the most recent backup and same result - no photos. Even the three pics that I took today were wiped.
So I think I'm goosed - it doesn't appear as if photos are included in the iTunes backup unless you sync your photos first.
Nooooooooooooooooo................!
Setting iCloud auto-backup right now.

Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstorepls help

Is there another way of getting apps from the appstore without putting your credit card number in, ive heard about the itunes gift card thing can anybody just give me more info about that and how i can buy free things free things from the appstore...pls help as im only a teenager and have no credit credit and my parents dont trust me with theres and they dont care about the fact that you can set up a password/.... PLEASE SOMEONE HELP I WILL BE SO GRATEFUL... And i would really like to get the iphone 4 but if there is no way of etting apps without your credit number then i would have to get a samsung galaxy s3 maybe ...

You can set up an Apple ID without a credit card.
Create iTunes Store account without credit card - Support - Apple - http://support.apple.com/kb/ht2534

My question is about the 'Restore Backup' option on iTunes (Not 'Restore iPhone'). So, if I click on Back Up Now, then 'Restore Backup', would that go through the process of erasing everything on my phone as new then restore whatever iTunes has backed up?

My question is about the 'Restore Backup' option on iTunes (Not 'Restore iPhone'). So, if I click on Back Up Now, then 'Restore Backup', would that go through the process of erasing everything on my phone as new then restore whatever iTunes has backed up?
I do not want this to happen, as with previous experience iTunes doesn't restore a mirror of what the iPhone was when it was backed up as is the case with iCloud backups.
What I am trying to do is, as I've found a method on Youtube, there is an application where I can delete all the multimedia saved in my 'iMessages' so clear up some space. As doing that manually through the phone would take a lifetime. The method is to backup on iTunes, then using the backup created, importing that into the application then deleting the messages through that then restoring the phone using that amended backup.
So back to my question, would restoring through 'Restore Backup' just restore the backup internally or would it flush the entire phone and then restore the backup? And if it does so, what would be lost in the restore?
Thank you all,
Fahmid

iCloud should overwrite your phone with the data stored in your account, preserving your newer data. However, to be sure I would go to Settings>iCloud and turn data syncing to Off before restoring the backup. Then, after restoring the backup, turn the data syncing back to on, and when prompted about Merging with iCloud, choose Don't Merge. This will ensure that the data in your iCloud account overwrites the data on your phone (which is your goal).
Also, you don't sync text messages with iCloud so you will end up losing your more recent messages when they are overwritten by the backup.

I see that many people have already complained about Itunes' backup encryption. I NEVER set a password for it (and the corresponding option is still unticked, as always) yet it asked me for a pwd when I upgraded my 3GS to the 5.0 OS. How to solve this?

I see that many people have already complained about Itunes' backup encryption. I NEVER set a password for it (and the corresponding option is still unticked, as always) yet it asked me for a pwd when I upgraded my 3GS to the 5.0 OS. How to solve this?

To prevent others from reading your mail, don't give them access to your account. If others need to use your computer for some reason, set up personal accounts, or a guest account, and switch to it before allowing them access. This is the simplest, and most effective, method.
Email message files can be read as plain text in TextEdit or any word processor.
To protect your email messages from being viewed by others while in your account, you would have to lock the folder, putting it into an encrypted disk image that required a password to be opened and mounted. You would have to double-click on the image and give your password to mount it before launching Mail then unmount it as soon as you're done. My guess is that you could replace the ~/Library/Mail folder with an alias pointing to the folder on the disk image.
It may work, but it seems like a lot of unnecessary hassle.

I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back

I updated my phone and it cleared everything on it and I don't have an icloud or itunes backup. Please help I need to get my pictures and information back

Sorry, but without a backup in iCloud or iTunes on your computer, your data is gone and can't be restored anymore.

Upgrade to iPhone 6 killed 1/4 of my iCloud contacts! Can iTunes backup help?

I got a new iPhone 6 and set it up with my regular Apple ID, which I also used on the old iPhone 5. Everything seemed to go well, applications, settings and contacts were installed on the new iPhone. After checking that everything works just fine I erased all data and setting on the old iPhone, because I'll have to return it to the carrier. So far so good.
A day later I started noticing that about 25% of my contacts have just disappeared, they are gone on all devices connected to iCloud (Mac, iPad and the new iPhone). Since they are also gone from apple.com/iCloud I guess they have vaporized for good.
I have an older iTunes backup, which probably still has those contacts, I am just afraid that I will get a total mess of touble contacts and God know what else will be messed up. Any recommendations how to recover those contacts?

Did you log into iCloud to see if all of the contacts were there? If they do not exist in the iCloud online, then they must not have synced correctly from the old device. Did you log in with the same iCloud account? You say you tried all of the troubleshooting steps, I'm guessing that you include turning iCloud contacts off and then back on again? Do you still have the 4s?

When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. Cloud and iTunes backup are not working for me. Help!

How can I retrieve photos when it says my cloud and iTunes backups are empty or not backed up?
When I tried to update my iPhone 5s to iOS 8.1, I was forced to choose to restore or back up. Back up wasn't working so I had no choice but to restore. I lost pictures over the last two years. When I tried my cloud, there was nothing. I would get notifications that my cloud was full, but I thought there would at least be some photos in there. When I tried to restore a back up, it said the last time was two years ago. I thought when you're on wifi, it automatically backs up. I've charged my iPhone into my Macbook a bunch of times, so something should have backed up. Is there any hope for my photos?

Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

Question about Restoring from an iTunes Backup

I just did a restore from an iTunes backup on my iPhone 5 and noticed that the restore process seemed different than before. iTunes went through the restore process and once it appeared that it had finished restoring, I went to the home screen and all of my apps from the previous backup were missing. Then iTunes went into the syncing process and I saw each of the apps download onto the home screen one by one. Before I thought the restore process covered all of this in one action, whereas now it seems to do the first part of the restore then the app syncing. Is this what a normal restore from iTunes backup looks like?

The ability to load OS X Internet Recovery is provided by firmware independent of the SSD. Just make sure your MBP has the latest firmware, which was released years ago.
You won't need a separate step to install OS X. Answered more completely in (2).
Merely format the SSD Use Mac OS X Extended (Journaled) and as many partitions as you desire. One is sufficient.
Only Crucial can answer that. You might be better off purchasing a SSD from a company known to support Macs, such as OWC / MacSales. I have several of their SSD products and haven't had to devote a moment of thought to Trim.
That's done by virtue of the Recovery firmware. It will recognize that no Recovery partition exists and will create one, after which you won't have to use OS X Internet Recovery (though it will remain an option).
If you obtain your SSD from OWC that's really all you need to know. Mechanically, it's not much more complicated than installing memory. As far as recovering the original HD's contents, restoring from the Time Machine backup is also straightforward. TM doesn't know and doesn't care that it's a SSD.

Updating iphone to IOS 5 it asks for a password to 'unlock itunes backup file' - none of my passwords work! help!

I'm trying to reset my iphone to the new software, but its asking me for a 'password' to unlock itunes backup file. my apple ID or computer login wont work.
any ideas?

In settings for Airplay on AppleTV a password can be set to stop people using Airplay.
Check if somone's set that.

Does itunes backup Exchange e-mail

Hi All,
I am investigating implementing iPhone 4G with Exchange 2007 for my client. I need to know for sure if iTunes backs up Exchange e-mails (synced via ActiveSync) or not. I will be enforcing certain policies on the iphone via ActiveSync but that is all for not if users can backup their Exchange e-mails unencrypted via iTunes to their personal laptops. I know that iTunes backups can be encrypted but it would be a much simpler implementation if I do not have to worry about enforcing encrypted backups. I called AppleCare support and the tech advised that Exchange e-mails are not backed up via iTunes. However, he could not provide any official documentation to confirm that. He directed me to http://support.apple.com/kb/ht1766, which I had already read. This document says that "Mail Accounts" are backed up and also has other references to ActiveSync and Exchange but it never explicitly says, "Exchange e-mails are not backed up via iTunes." Can anyone with some expert experience with this please confirm?
Many thanks for your help!
R

This document (http://support.apple.com/kb/HT4859) references Mail settings. I have considered iCloud backup to be the same thing as an iTunes backup in regards to what it backs up and I was always under the assumption, based on those Apple documents, that it was only the mail settings and not the mail itself.

Can not access Viber messages, photos & videos after making restore from iTunes backup

Hello Viber Team,
I have sent several help requests about my Viber issue but I did not receive any reply from anyone at viber's support team.
It's highly seems the new viber app v5.1 which released on November 18, 2014 for iOS devices has a bug which deletes all messages and call logs once the app is updated to the new version. Because it requires for re-activation of already active viber account (as a new user) which causes this issue.
As mentioned in viber website, the only effective method to restore in-app viber data is to restore from either iCloud or iTunes backup. I've tried both methods while I had backup from my viber messages in both backups. But after iphone is restored the app, on the first attempt to open the viber app, it crashes and deletes all messages and a popup window appears which asks for re-activation (while the account has already been actived) and I did NOT deactivated or NOT deleted before doing restore).
I have also reviewed the other people's feedbacks in AppStore and it seems that I'm not the only person encountering with this technical issue. I'm using iPhone 5S with iOS 7.1.2 and tried at least 10 times to retrieve my viber messages by backup restore, and not sure if the device's 64bit SoC has anything to cause this problem.
Please inform me to find a solution for this disaster issue, or at least let me know if you're acknowledged and are analyzing the issue to provide a fix in your next update.
Thank you.

First, restoring from a backup you made AFTER messing with restrictions isn;t going to help you. Doing so will put the problem right back on your phone. So unless you have an earlier backup - you may not - you will have to restore as a new device.
Second, don't know where you buy your cables but an Apple lightning cable is $19 direct from Apple. Sometimes they're cheaper if you buy from Amazon or other online retailers. And even less if you buy a reputable third-party cable (never buy off brand!).
finally, a new cable does not necessarily mean it works, though that would be unusual. First try resetting your iPhone. This will work even if it's in recovery mode. Simultaneously press and hold the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears. Try again to see if the problem persists.
If that works, your good to go. If not, report back. But again, remember, restoring that backup will place the restrictions back on your iPhone.

Help about a itunes backup!

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