Help, account has been accessed from another machine or device ?

Is there anyway to see what machine or device my account is being accessed from ? I got this warning when I was trying to purchase an app on the itunes store.."Your account has been accessed from a new computer or device, and you must verify your payment information beofre you can make purchases" Is there a way to see a list of ip addresses or something to see who's been accessing my acount ?

If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT1918 my account has been accessed from another device and i must verify my payment info but it does not accept my info

    Hi everyone
    I'm trying to purchase some songs from iTunes and i keep getting asked to confirm my payment information and when i do confirm it, it keeps refering me back to the iTunes support centre
    can anyone help me out?

    If you are getting a message to contact iTunes support then you can do so via this link and ask them for help (on these forums we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • My ipod has been accessed from another ipod and now it won't let me download anything what do i do

    my ipod account has been accessed from another ipod and now it won't let me download anything...What Do I do?

    Not sure what you are talking about.
    Your ITUNES account can be accessed from any device or computer that has itunes, as long as you have your username and password.  Using your itunes account from another device does not affect your ability to use the account from your device.
    What is the issue?
    You tried to do what?
    And what was the result?
    Error message?
    What did it say?
    What have you tried?

  • Every time I try do download an app iTunes asks for a billing update, claiming my account has been used on another machine. Why?

    Why is it, since the last iTunes update, I'm asked to update my billing information every time I try to download or update an app?
    iTunes claims that my account has been used on another machine, but it's only running on my iPhone and my laptop as always.
    Help. It's bugging me.

    Lt Chu
    You can buy an iTunes card and redeem it at the on-line store.
    Cheers

  • It says "your account has been accessed from a new computer or a device"

    When beginning to proceed to check-out and starting with my Billing Info in MAS I got a warning that I have accessed from a new computer or device and I have to verify my sec.code, though I have never accessed my Apple ID account from any new iDevice or a computer. No problem with verifying but I'm curious for why it said so?

    I thought Dah•veed's answer was spot-on.
    But even if I did not specify then would it help if "The folks here can't give you a detailed answer"?
    Why would we tell you something you did not ask for or that won't help?

  • ITunes saying "Your account has been accessed from a new computer or device, and you must verify your payment information before you can make purchases.For more informaion about account security."

    Whether I try to download a free or paid app. The roblem is I don't have that card anymore, I switched banks. I try to enter my new card info and I keep getting the same message.

    It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
    I get the same message whenever I buy a new iPhone or iPad. It's normal.

  • "Your account has been accessed by a new computer or device..."

    i'm trying to buy some music today and instead of just asking me to log in, itunes is telling me i must log in and click on billing to verify my info. this is the message I get when I am there.
    "your account has been accessed from a new computer or device and you must verify your payment info"
    Itunes wants me to input my security code. Everything that is filled out is correct. I'm worried my account may have been hacked? I was able to buy music just fine a few weeks ago. We just changed internet provider last weekend, could this be the problem? iTunes is recognizing the new internet provider as a "new computer or device?"
    thanks!

    Pet peeve. I use multiple computers in the house, and when I go to another computer (tend to buy movies from living room) if I go back to my den and buy music, I get the message.
    As long as they are of the 5 authorized allowed, I don't understand or see why, not like it is from a different IP address even.
    I chalk it up to poor design and implemenation.
    There are concerns regarding phony purchases and that iTunes is popular means there are scams, phishing and others.
    So this may be one step, annoying one, to stem the thread detailed over the last months.
    http://thenextweb.com/apple/2011/03/01/apple-itunes-accounts-hacked-as-more-rogu e-developers-emerge/
    http://www.computerworld.com/s/article/9181503/Applecan_t_stop_ongoing_iTunes_chargescam
    http://www.apple.com/support/itunes/index.html

  • I have Words with Friends app on iphone and game on computer.  When I try to play with Facebook friends message says" Account Already Connected.  This Facebook account has been connected to another user."  How can I play game on iphone or my pc?

    I have Words with Friends app on my iphone4S and the same game on computer.  When I try to play Words with Friends with Facebook on the iphone the  message says" Account Already Connected.  This Facebook account has been connected to another user."  It is connected to my computer. How can I play game on iphone?

    Hi Grandmaz5,
    If you are having issues connecting to Facebook on your iPad, and you have already troubleshot the Facebook app itself, you may want to check the built-in iOS settings for Facebook; you may find the following article helpful:
    iOS: Using Facebook, Twitter, and other social network accounts
    http://support.apple.com/kb/HT5500
    Regards,
    - Brenden

  • Am I able to find out how many times my ICloud account has been accessed?

    Am I able to find out how many times my ICloud account has been accessed?

    I'm afraid iCloud doesn't provide access logs.

  • My app account has been deleted from appstore,and i can't download purchased items on my new imac

    my app account has been deleted from appstore,and i can't download purchased items on my new imac
    what should i do?i purchased aperture 3 and final cut pro

    "my app account"
    Click Account under Quick Links right side of the App Store window then sign in.
    If you can login using your Apple ID, then your account is in good standing.
    Otherwise try here >  Apple ID: "This Apple ID has been disabled for security reasons"  appears

  • I want to download a free ap, i get the verification required message and sign in. But then i get a notice telling me that "Your acct has been accessed from a new computer or device, and you must verify your payment info before you can make purchases."

    I noticed that my credit card info is old.  I'm wonering if that could be the reason for the notice.  OR does it reallly mean that my account has really been accessed by another source?  Of course, this is the first time seeing this and it's Easter!
    Any help greatly appreciated.
    lisa1952

    It means that is is the first time that the device that you are using has been used to make a purchase in the iTunes Store.
    I get the same message whenever I buy a new iPhone or iPad. It's normal.

  • The account has been changed from only local currency to multiple currency.

    hI,
    The customer has an Account "X" which is a balance sheet account. and not a reconciliation account.
    this account has been changed on November 11, 2008, from only local currency to multiple currency.
    Local currency is ZAR, and document currency is EUR.
    i.e, the check box 'only balance in local balance' has been unchecked from 11 Nov, 2008.
    so, when i see the balance of this account in FS10N.
    the balances in currency ZAR and EUR is different.
    because the balance which is in EUR is only for months 11 and 12.
    so, questions are...
    1) can we make it same balance in both the currencies by posting a document only in EUR?
    2) how to clear it?
    Regards,
    Swetha

    The balance in the currency (EUR) depends upon the currency exchange rates you have defined in the system.  When you post a document in another currency, the exchange rate mentioned for the currency pairs (ZAR & EUR for example) is applied and the balance is written in your local currency.  If you want that the balances in difference currencies are the same, then the exchange rates should be the same for all relevant pairs of currencies.

  • How can i delete a photo album that has been synced from another computer

    I am trying to delete a photo album that I do not need anymore from an iPad 4. But the album has been synced from a computer that I don't have access to anymore. Is there anyway around this ?

    Photos that were synced from a computer can only be deleted by connecting to a computer's iTunes and changing the sync selection on the device's Photos tab.
    Is that the only album that was synced from that computer (and you now sync the iPad to a different computer ?), or do you have other albums from it that you want to keep on the iPad ? If you want to keep one or more albums on it then they will need to be on the computer that you sync to so that they can be selected on the Photos tab and re-copied to the iPad from that computer. If you want to remove all synced photos then try selecting and syncing just an empty folder

  • "Your account has been accessed by a new computer or device, and you must verify your payment information before you can make purchases." message pop up?

    I keep getting this message and I have no idea why. I only have 2 devices on my itunes account and both are my personal computers that no one can access, i deauthorized every other device I used to have on it, so my itunes account shouldnt be being accessed by any "new computers or devices". Somebody please tell me why I keep seeing this message and how I can get it to stop and just let me buy stuff. I even reentered my card information again and it's trying to tell me my security code is invalid, when I know very well that it isn't. Somebody help me!

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • VI on LabVIEW real-time is loading and running a DLL which has been deleted from the machine

    OK, this is a weird one (at least, to me :-)  )
    I have a small real-time demo application VI that I am writing, using some new VIs I just created.  My new VIs are wrapper functions for a DLL, using Call Library Function Nodes.
    In the process of debugging, I decided to delete the DLL and run without it, to confirm that I am actually loading and using the DLL (since it seemed to have stopped doing something it had successfully done just a little while earlier).
    The VIs that use that DLL still run, and at least some of them actually do what they are supposed to do.  But the DLL does not exist on the real time machine!  Not only did I delete it, reboot the machine, and check that it was gone, but through my ftp program I searched the whole hard drive for that DLL and did not find it (the search succeeded in finding a different DLL which did exist on the system, so the search-via-ftp is working).
    How could this happen?  What am I missing?  Could this somehow be the result of a corrupted VI or is there some more logical explanation for the phenomenon?
    Thank you.
    Batya

    Nathan is right at least for the Phrlap ETS based RT systems. For VxWorks you have to (or maybe used to have) to download the shared library to the controller before you could deploy an executable that makes use of them. For Pharlap ETS systems if you deploy a VI library dynamically to a machine it will download everything including shared libraries to the the RT target memory and run it from there. Only if you create an executabel and "install" it to the target and run it from there will it use whatever VIs are in the executable and also use the shared libraries that have been installed onto that system (at least for Pharlap ETS RT targets. As mentioned before for VxWorks targets, the deploy process even for executable installation did for some reasons not take care about moving the according *.out library to the target together with the rtexe).
    Rolf Kalbermatter
    CIT Engineering Netherlands
    a division of Test & Measurement Solutions

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