Help! Acer Aspire9410 Black Screen

I will try to be brief.....here is my problem. Over the weekend I took this laptop to my local BestBuy to upgrade
my memory from 1GB to 4GB. The Geek Squad installed (2) Kingston PC2-5300 2GB DDR2. All has been well until today;
I logged online this morning and nothing!! The Acer logo screen appears than the screen goes to black, no clicks, beeps nothing.
I tried to get a safe mode screen by holding the F8 button and the boot screen does not appear. I turnoff and repeatedly
pressed the F8 button to get the safe mode screen to appear nothing. The only screens that will appear are the F2-Setup
and the F12-Setup Utility screen. Could the Ram Cards be defective? Or am I having a hard drive issue?
Thanks!!!

Usually on the first screen that comes up in the BIOS, you can see the type of memory modules installed and the amount of ram installed. If the memory bank installed in is blank or some other dubious number chances are its not compatible.
Also, removing the memory from yoru Laptop is easier then you think, you just remove the panel where the memory is installed, remove the added memory off the clip and close the cover and restart the computer to see if the memory is bad or not.
As for the BIOS if you are just checking for reported memory, you can exit and discard the saved changes because nothing really has changed.
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If you've a 15" version, maybe...
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dont send me the dam link to the beginners cause i READ It, believe me.
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litemotiv wrote:
please don't put text like URGENT or HELP! in your topic titles, it will only distract people from the actual problem
about your issue, it could be a problem with [wiki]KMS[/wiki]. first thing to try is to disable it (see the wiki page and search the forums for topics concerning your specific brand/type of card and bootup problems)
k r u sure this is the problem, also the KMS link you sent me, is that the wiki?

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Hello There!
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Hello Vman009,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are getting a blank screen when you boot your HP Touchsmart 610-1100x All-In-One Desktop PC. I am providing you with a link to an HP Support document: HP and Compaq All-in-One and TouchSmart Desktop PCs - Screen is Blank after Starting the Computer, which addresses what appears to be the issue you are describing. I would recommend that you review the document and make the adjustments recommended.
Please re-post if you require additional support. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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RX-8 Thanks for the reply,
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Award BootBlock BIOS v1.0
Copyright (c) 2000, Award Software, Inc.
BIOS ROM checksum error
Detecting IDE ATAPI device...
Found CDROM, try to boot from it...Fail
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Detecting floppy drive A media...
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Also, computer emits a single, repeating beep after startup.
HELP!

jjeahall
I saw your post and wanted to comment. I'm not an expert on these types of situations but did some digging around and found the following at Tips4PC.com.... read below
"There are two types of computer black screens that can appear in Windows. One where the computer will not boot up but you have a beep sequence sounding to let you know what the problem could be, and the other has nothing at all. No beeps, no cursor, no logo screen, and no choice to boot to safe mode or access the bios.
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Link
Also I went into the Troubleshooting Guide for the A6000 and found the following information. You need to use F11 for recovery. See below
Starting System Recovery from system startup
1
Turn off the computer. If necessary, press and hold the On button until the computer
turns off.
2
Remove the HP Personal Media Drive if your computer includes one. Disconnect all
peripheral devices from the computer except the monitor, the keyboard, and the
mouse.
3
Press the On button to turn on the computer.
4
During the startup, do the following to enter the Recovery Manager program:
When the blue screen with the HP Invent logo appears, press the F11 key on the
keyboard. (You have only a few seconds to press the F11 key before the normal
startup process continues.)
5
The computer starts the Recovery Manager program; wait for the onscreen instructions
to display, and then follow those instructions.
6
Complete the computer startup, finish the registration process, and wait until you see
the desktop. Then, turn off the computer, reconnect all peripheral devices, and turn on
the computer.
I am an HP employee.
Regards,
Cooper56
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HAVE NEW 13.3 MAC AIR AND when using it to open sites in safari I have no issue until I go to a link page that is a pdf file or I am trying to save the screen info as a pdf. I only get a black screen with no data, cannot find solution in help menu

HAVE NEW 13.3 MAC AIR (previously, still have 13.3 MCbook pro which works captures what I am looking for an answer to)
when i open sites in safari the page opens fine if it is not a pdf based page.
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If you delete all the Adobe Reader stuff it will probably fix this. For almost everything, the Apple pdf handling works better.

Help! Acer Aspire9410 Black Screen

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