Help Activating CS6 - Serial Number Invalid

I purchased a license to CS6 online, and I am having trouble activating the license. I need to contact customer service, but I was directed here after visiting 10-15 unhelpful pages.

limbatus_ please contact our support team at http://helpx.adobe.com/contact.html?step=any-product_downloading-installing-setting-up_ser ial-numbers-redemption-codes/.

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Adobe InDesign CS6 serial number invalid

I am installing Adobe InDesign CS6 and I am getting a serial number invald message for number - <Removed by Moderator>. This is for order 14558604 purchased from Insight our third party software provider.

Hi Jeff:
Why doesn’t Adobe have a protected site for this type of support. How am I supposed to know that this is a public forum. Adobe needs to provide a better support system. I am just trying to get the software running for my users.
Have a good day - Dave

Photo shop CS6 serial number invalid.

Im trying to install photoshop CS6 on my mac book, but its telling my my serial number isnt valid? This cant be correct because i just recieved it via e-mail?

Contact serial and licensing support by phone, web chat or web form.
Mylenium

I upgraded cs5.5 to cs6, serial number invalid

I upgraded cs5.5 to cs6 because I switched the platform from windows to mac. i downloaded it and not while installing it says that the serial number isn't valid. is it because i first have to deactivate the program me on my windows pc? how am i doing that then? thank you!

So then this is the same as the original posters question then... You must request to swap platforms and you are not allowed to use the same serial number if your are changing from Windows to Mac?
Platform or language swap policies
All product configurations, except for OEM bundles, are eligible for a platform or language swap.
You can also change your platform or language when you upgrade. Contact us to find out if you qualify for a platform or language upgrade.
You must give up all licensing rights to your current platform or language version.
You cannot swap previous versions of a product.
After swapping platforms or languages, you cannot cross back to your original platform or language version.
No more than five total (lifetime) cross-platform or cross-language upgrades or swaps are allowed per customer, regardless of the product.

My dreamweaver cs6 serial number is invalid?

my dreamweaver cs6 serial number is invalid?

What previous versions did you have of Adobe products already installed on your windows XP?
What is the license type of your previous product and what was the name of product?
Did you purchased for Dreamweaver CS6 license for a single machine (Retail) or multiple machine (Volume)?

Photoshop CS6 Serial Number Ineffective

My Photoshop CS6 serial number won't work. When entered I get a message telling me that two machines are in use and I must disconnect one of them. If I can find a way to get around this fine, otherwise i will need another "workable" serial number and would like to know how to go about getting one if this is the case.

You are only allowed to have the software activated on two machines at any given time. The way around this is to deactivate one of the installations if you are aware of where these two existing installations are.
If you are not aware of any other installations and/or this is a newly acquired serial number, then you need to contact Adobe Support by chat or by telephone.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

CS6 Serial Number not valid on any Computer

Hey there! :-)
I hope that somebody here can help me with a little problem concerning the key of my CS6 Extended. Recently, I got a new PC, so I deinstalled cs6 on my old one (the version I have is only for 1 PC). I tried to install it on the new PC then. Unfortunately, the key was invalid. Afterwards I searched a solution for the problem. The Support site told me to reinstall cs6 on the old pc and deactivate it manually via the application itself (Help > Deactivate > Deactivate Serial Number on this Computer). I wanted to do this, but then the key was also invalid on the old computer. That means I'm not able to deactivate any Key.
So finally: The Serial Number I've got is invalid on both Computers! Now I can't use Ps Cs6 anymore. If some of you already know this problem, please let me know what I can do.
Bastian

only an adobe employe can help you with a serial number problem. i can tell you that almost everyone that has a serial number problem reads the explanation in that message 1 link and just skips right past the answer to their problem.
for example, your serial may be correct but unless you're using cds to install and you only own one adobe product, you're probably using the wrong installation file(s). of course i don't know that's true and that's why you need to contact adobe.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

How to check the InDesign cs6 serial number on my office iMac? I am no the one who download it.

Hi,
How to check the InDesign cs6 serial number on my office iMac? I am no the one who download it.
My InDesign cs6 keeps crashing, so my boss ask me to reinstall back. But the problem is, how do I check the serial number? Someone else has already installed it, and we cant track who.
Please help.
Regards,
Cita

>Someone else has already installed it, and we cant track who
Not very good office/employee management... but if you DID know who, and you had his/her Adobe ID, you could go to https://www.adobe.com/account.html for a list of activated programs

K450e motherboard replaced now says error code 00ce machine type and serial number invalid

Hey guys i just got a replacement motherboard, after motherboard was replaced on bootup the computer says error code 00ce: machine type and serial number are invalid. How do i get rid of this error it was replaced by the same motherboard type that was previously in the system. How can i reset the bios or enter the serial etc? Lenovo tech support was no help.

Hi Qjafri829,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with serial number invalid error in your k450e desktop.
As the motherboard been replaced the serial number and MTM number must be updated this is a new motherboard, you can visit to the nearest authorized service center for the serial number update in the BIOS.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure
they will be a great help.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
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Sold Aperture 2 - but 'serial number invalid'

Hi there, please help
I bought Aperture 2 many months ago, but found it wouldn't work on my Powerbook G4. I then switched to Adobe Lightroom, and put the Aperture software in the cupboard.
I've just sold the software, but the new user gets the error message, 'serial number invalid'. It's possible I entered the serial number (can't remember), but the software itself was never used. How do I get the software to work for someone else?
Many thanks for any help.

If the serial number is valid it wouldn't care if it had been entered before or if it had been on a different computer. Is this a boxed set? It wasn't an upgrade was it? Do you still have the original serial number sticker?
Either the serial number you gave to the new owner is wrong or else they are entering it wrong unless the software you have was an upgrade in which case you also need the original serial number.
If you don't have the correct original number the only ones who can help are Apple.

Unable to find CS6 serial number purchased via school website. [was: upsetting..]

So, i've been a Cs6 user for about 2 years now purchased the software through my school website that goes through adobe. Everything went great... until just recently my computer was at it's worst and i unfortunately had to reset it to factory settings deleting my cs6 software and i thought i could just come and redownload it through my profile, but ironically they cannot find any records of my purchase and with my computer being cleared i do not have proof of purchase, and i watched horrified as the massive amounts of money to buy the programs goes down the toilet. I am in school, work 2 jobs to pay for my future wedding upcoming in january, expecting a baby in november, and in the process of purchasing a house. my school and work focus on my cs6 use and without it i'm at a strong disadvantage. So i do not have the money to pay for a new software and i'm definately not going to pay for monthly services for something i have already bought for ALOT of money already. I strongly suggest you either pay for the disc copy, or print your proof of purchase because as i had to learn the hard way you CANNOT trust this company to back you up with support after your software has been misplaced on your computer, and until they can find my purchase or assist my problem i will not be using their services as will my friends and family.

Adobe will support you if they can find evidence that you've purchased the software. If they can't, they're at a bit of a disadvantage themselves.
You can always re-download the software from Download CS6 products
However, that will install as a 30 day time limited trial version. You'll need to enter your CS6 serial number to license it again on your computer.
The serial number is what you need to find (then store safely for future reference).
purchased the software through my school website that goes through adobe.
Have you tried going back through where you bought the software? You would have registered the software when you first bought it.

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

I have LR4 already installed and a new disc with LR5 on it (never activated - have serial number). I do not have a drive on my computer to install from the disc. How do I go about upgrading to LR5?

Download the installation file(s) and use the serial number you have to activate it.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.

I have Adobe Illustrator CS6 installed on my new Mac but the serial number does not work.
Do I need to remove the program on the old Mac first?

Thanks for you reply
Then I do not understand why the serial number does not work? I have tried to type it several times.
Regards
Einar Tyholdt
9. jan. 2015 kl. 16:16 skrev Monika Gause <[email protected]>:
Adobe Illustrator CS6 serial number does not work on my new MAC. It does work on my old MAC.
created by Monika Gause in Illustrator - View the full discussion
You can install it on two computers simultaneously, so uninstalling is not needed if it's the only other installation.
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I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

I am having the same experience. Did you find a solution??

I need help with my serial number. I downloaded soundbooth cs3 to restore my downloaded puchase, but my serial number is not being accepted. I have 16 more days to resolve this.

I need help with my serial number. I downloaded soundbooth cs3 to restore my downloaded purchase, but my serial number is not being accepted. I have 16 more days to resolve this. I don't need tech support, I just need the software I purchased to work for me. That's not to much to ask, is it? Can anyone from adobe help me please?
Chris

Error "The serial number is not valid for this product" | Creative Suite

Help Activating CS6 - Serial Number Invalid

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