Help -- Adobe 6 Pro and Reader 9 are fighting

I have Adobe Acrobat Pro Ver. 6.  I also have Adobe Reader Ver 9.  Each one works fine independently.  But when I go to a website like irs.gov and try to download a form, Adobe Ver 6 pops up and I get an error message that I need to download Version 8 or 9 (WHICH I HAVE ALREADY DONE!!!!!)
When I have the option to download a form rather than read it on screen, there are no problems. But when the web page looks for Adone Reader it finds version 6 rather than 9.
I hate to take Version 6 off the computer because I use it to merge PDF files when necessary, but I guess I can if that is absolutely the only way around the problem.

You've found a common problem and one of the many reasons it's not recommended or supported to have these two applications on the same computer. The popular advice around here is to remove the one you don't want and leave the other. After removing one you may have to do a repair or reinstall of the other since it may get broken.

Similar Messages

  • Acrobat v6 Pro and Reader 9 are fighting

    My Contact
    nha khoa
    So one of my users is in a different state, so I can not get my hands on his laptop. But his issue is as follows.
    Using IE 7, whenever he opens a PDF it opens Acrobat v6 Pro, but gives an error saying it needs Acrobat v8 or 9. He has v9 Reader loaded, but IE will not use it. In FF we told it to open the PDF extension with Acrobat Reader 9, and this has solved the issue there.
    FYI, opening a PDF directly from his computer uses v9 reader.
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    On the other hand, FireFox uses the old Netscape plug-in "nppdf32.dll" so there is no co-relation in the web browser preference setting for FireFox.
    Sanctus

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    Hi,
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    I just purchased Adobe Acrobat  Pro and am getting an error each time I try to download it.  Help, please and thanks.

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  • Adobe Acrobat X and Reader XI

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