Help!! Adobe Premiere Pro CC Windows 7

Whenever I try to import videos, the program crashes with a "Adobe Premiere Pro CS4 has stopped working" message.

More information needed for someone to help... please click below and provide the requested information
-PPro Information FAQ http://forums.adobe.com/message/4200840
Exactly what are you trying to import?
Codec & Format information, with 2 links inside for you to read http://forums.adobe.com/thread/1270588
Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
http://forums.adobe.com/thread/592070?tstart=30 for screen shot instructions
Free programs to get file information for PC/Mac http://mediaarea.net/en/MediaInfo/Download

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What's the best DIVX file conversion solutions for Adobe Premiere Pro CS4, Windows XP OS.

I am on a PC with CS4 Adobe Premiere Pro using XP OS.
I have VIO POV 1 (helmet cam) footage that I need to edit within my CS4 project. The Footage is DIVX MPEG4 AVI and Premiere doesn't recognize the video. I need to figure out the best conversion to maintain the highest quality format that Premiere will recognize.
What is your best recommendation on how to convert (and what format to convert to to maintain the best quality) and can you recommend a good converter program? Free perhaps if I don't have to buy one.
I have spent days looking for a solution and reviewing posts but to no avail. I have tried MPEG Streamclip, Virtual Dub, Digital Media Converter, Prism and many selected others.
-MPEG Streamclip doesn't seem to recognize the DIVX files (even after the 3IVX codec installed)
-Digital Media Converter (free watermarked version) seems to work to produce the DV AVI files (type II) but the quality is pretty low so not really wanting to pay $50 to use the low quality conversion -does the converter program have much to do with the quality of the output? It also produces a MPEG2 that seems a little better quality than the DV AVI file it produces.
-Prism does convert to a high quality AVI file that does output a really high quality file that plays in Media Player (latest version) but not in Premiere Pro CS4. Prism also converts to a WMV (windows media vid) that I can use on PP but is not quite the quality of the above noted AVI. This may be my best option???? Or is it a bad idea to use a compressed codec as wmv to edit and eventually output for the complete PP movie?
http://www.nchsoftware.com/prism/index.html
Any insight is very much appreciated. I must get on with my editing project!!! Thanks,
Aaron.

Jeff, thanks so much, but I'm still not quite there! Agreed, codec packs can be dangerous but apparently the DIVX one is OK!
So I downloaded the DIVX pack, and the VirtualDub did work and converted via VirtualDub to AVI,... then tried in PremierePro. Again no luck viewing... sound OK but the video freezes on the first frame or two. I can view those outputs in MediaPlayer or DIVX player though. So I tried rerunning the UT codec installer and the logarith but still can't view the outputs from VirtualDub in PP.
I tried (in VirtualDub) converting the previously converted AVI file I did in Prism converter and again, can see the output in PP (still minor artifacts here and there though).
?Maybe I should just be happy with a the DIVX converted to a .wmv file but I think I will be sacrificing quality on already pretty grainy footage that I'm inserting into a largely HD film project so kinda shotty?
Any more suggestions? The help is greatly appreciated!
Aaron.

Transfering DV format files from Apple to Adobe Premiere pro for windows XP

I have been asked to move files from my iMac computer to Adobie Premiere pro.
Is there a simple way to do this? Can I import the raw format (DV) directly into Premiere Pro? Help

Thanks for the input, ... I prefer to stay in the Mac world thiough.
sure, we all do (who wants to join a Boot Camp?)..
don't hesitate to make use of the forum's marker features...!

Anyone using Adobe Premiere Pro on Windows Server 2012?

No, and not through RDP/Terminal Services. I mean directly on a big honking server with Windows Server 2012 R2 OS. I have a box here and I'm trying to figure out if I could install Windows Server 2012 and use Premiere Pro at the same time or am I compelled to use Windows 8.1
Your help is greatly appreciated!

Hi Skadaba,
I have also been trying to install PP CC on Windows Server 2012 R2. I chose this because I am attempting to connect to a SAN with SMB over RDMA over Infiniband, and only 2012 supports the protocols I require to do this. Regardless, the problems I am having with Server 2012 R2 is that Server 2012 no longer supports direct installation of Windows Media Player, which has core files required for use by Premiere. Instead, Microsoft will try to have you install IIS Media Services which doesn't help in this situation.
I did find a solution to this that appears to be working. If you go to Server Manager and install the Desktop Experience Feature this should install the WMP core required in Premiere (Manage -> Add roles and features -> Add Feature -> User Interfacce and Infrastructure -> Desktop Experience).
So as John Smith said, it isn't officially supported by Adobe, but it does seem to work once you go through those first first annoying steps.

*** HELP (adobe premiere pro cc) I blended my scenes and can't edit individual clips anymore!

I somehow blended my timeline clips (music, scenes and titles) and can't edit individual scenes anymore (the timeline clips are now green. How to I get my scenes back????

Its the green bar I need to get rid of.

Cant run Adobe Premiere Pro 2.0 on windows 8.1. Need help.

I recently discovered that CS2 items were free, so I wanted to get a piece of that pie. Considering that I don't have a movie editing application on this new computer, I wanted to switch to something complex. When I download the installer from the page and installed it, nothing out of the ordinary happened until I tried to start it. It popped up with the splash screen, and then immediately crashed in a literal split second. I opened my task to see if it was running in the back, and it was not. Now i'm starting to notice that Adobe Premiere Pro 2.0 isn't compatible with win8.1, even if I set compatibility to Windows XP service pack 3. This is so frustrating. Is there a patch or something i can use to fix this issue?

Doing Run as Administrator http://forums.adobe.com/thread/969395 [says Encore and also for "All" versions of Premiere] will sometimes fix "odd" errors

Adobe Premiere Pro 2.0 is unable to uninstall? 64 bit windows 8 laptop

I have Adobe Premiere Pro 2.0 on a 64 Bit Asus laptop running Windows 8 and I've been trying to uninstall and reinstall the program as it's been having trouble starting up. However, when I go to uninstall it, the wizard is interrupted and I get a message saying that the wizard was interrupted and the program was not uninstalled.
If I go into my Program Files (x86) and try to manually remove it, a notice pops up telling me that another program is using that folder. I've checked Task Manager countless times and I still can't figure out what's preventing me from uninstalling.
Help?!

i would go into safe mode and try the uninstaller again. then delete any left over folders. How To Boot Into Safe Mode On Windows 8 or 8.1 (The Easy Way)
there is a cleaner tool from adobe, to run after uninstall, but it says its for newer versions. Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Help with Adobe Premiere Pro and AME CS6

Hi all,
First off, i would like to state that i'm pretty inexperienced in video editing, so please keep that in mind when answering or questioning something.I will try to explain my question to the best of my abilities, but please answer in a 'simple' manner, and don't shoot me when i miss something obvious.
I came across a 'performance?'-issue (slow exporting) for which i don't really know how to find the solution. I've been struggling with it for a while.
Your (any) help or insight is greatly appreciated!
My system:
Windows 7 Professional - 64 bit (Service Pack 1)
RAM 20 GB
Intel Core I73770 (dual quad core)
Direct x 11.0
Nvidia NVS 310
Adobe premiere pro CS6 (upgrading to adobe CC is unfortunately not an option)
Adobe media encoder CS6
They asked me to edit some video's on a regular basis, nothing complicated, just a 'training'-video. Length of video is about 2 hours edited.
File info:
Source file is 1920x1080 (1,0), 25fps, Upper, 2:11:10:24, 48000Hz, Stereo
There is one audio channel (left is standard mic, right is a shotgun mic) which is split to two audio channels, edited in aodbe audition (basic noise reduction)
I've been running into export times of over 12 hours (exported to mp4), which i'm guessing is a bit much.. . The slowness is also occuring with other export settings.
I came across a possible solution (in short: changing the Video Rendering and Playback in the project settings of APP) but that field is inactive for me...? what's up?
"Use Preview Files" works in CS5.5 but is "Useless" in CS6
I don't really know what to do from here, to figure out the solution. Any suggestions on fixing or troubleshooting the extremely long export times??
Thx in advance.

Dual video problems - Do you have dual graphics adapters?
IF YES, read below
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
-Mac Utility for dual adapters http://forums.adobe.com/thread/1017891?tstart=0

How can I get my Adobe Premiere Pro working in Windows 8?

I have Adobe Premiere Pro and I installed the software onto my Windows 8 and once opened it will crash once I try to start a new project or open another project. Is there a patch for Windows 8 or an update for my Adobe Premiere Pro?

Hi Erinn,
Erin Norris wrote:
I have Adobe Premiere Pro and I installed the software onto my Windows 8 and once opened it will crash once I try to start a new project or open another project. Is there a patch for Windows 8 or an update for my Adobe Premiere Pro?
Can we please have more info so we can help diagnose the issue? FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

My Adobe Premiere Pro: Activation Repair Type Help

My software stopped working 12-16-2013, the dialogue box said that my computer was recently reconfigured. I have not re-configured my computer in the last 7 years. I am still using Windows XP and all my original programs. My activation type says Repair 93:21468669244, My computer is a stand-alone, not connected to the net, I just connect when I need to fix a driver. I was looking through some FAQs and most people said that Premiere Pro is not supported by a server anymore. I was not even connected the internet, how can my computer be affected or why did I recieve this problem. I intially purchased Adobe Primiere 6.0 in 2001 or 02 and upgraded to Adobe Premiere Pro in 2005, I also upgraded from Windows 2000 to XP in 2005. Everything was fine until yesterday. I just need someone from Adobe to contact me and help ASAP.
Esports

Also, if you have Premiere Pro CS4 or earlier, your question should be in http://forums.adobe.com/community/premiere/premierepro_previous?view=all

Help! I accidentally closed some screens on Adobe Premiere Pro CS6

So I was messing around with Adobe premiere pro cs6 on my laptop (using touchpad, no mouse), and I went to click File + save, but instead I clicked File + close, and it closed some of the windows on my screen (the upper left one and the bottom left one). Now I can't even view my project. Is there any way to fix this?

Good morning'
I downloaded and installed Production premiere CS5 and installed on Surface pro 3 since i missed placed my cd's.
It's works,but when i try to go to help and update for 5.0.3 its fail to update. I got email from adobe to help and i poosted my cell No.
so far nobody called me. Thats kind service you geting from ADOBE.
832-368-7712
PLease let me know their phone number for tech support.
Have a good day.
Thanks,

Adobe Premiere Pro CC 2014 Crashing very often! Please Help!

Hello,
I am currently editing my first feature on Adobe Premiere Pro CC 2014 and it is currently up to date.
I am editing on a iMac 27in, late 2013 brand new computer.
Processor: 3.5 GHz Intel Core i7
Memory 32GB 1600 MHz DDR3
Graphics: NVIDIA GeForce GTX 780M 4096MB
System: OSX Yosemite V 10.10.1
The project is located on a 8TB G Drive
7200 RPM
High Performance ThunderBolt drive.
Details of the project:
I am currently working on a fine cut of 5K Red Footage that is being cut in the RAW.
I work at 1/2 quality settings and have no lag.
The timeline includes limited stacked video files and various mp3 audio files.
The Problem:
Lately, the program will randomly quit or freeze up 4-5 times during an 5-6 hour edit session.
Many times it is random, however, it seems to happen often if I accidentally click on the end of a clip on the timeline and it goes to switch into trimming mode.
Also, it will randomly go into the "pinwheel of death" out of nowhere followed by "Adobe CC is not responding."
My project file is just about 15MB now.
What is causing this reoccurring problem?
How can I make it happen less? I have scoured the forums and found similar articles but no helpful solutions.
I have recently turned auto save on to save every 2 minutes because there have been more than one occasion where I lost A LOT of work because of this issue.
I am about two weeks out from picture lock delivery and this issue is driving me crazy and loosing me a ton of time.
Please help or let me know if any more additional information can help solve the issue.
I have sent in well over 25 error reports already.
Thanks,
Thomas.

I think I may have found the solution...
I completely removed the Premiere Pro folder under User > Documents > Adobe and so far it seems to have solved the problem.
I of course backed up my projects and than deleted this folder. So far it seems it worked.
I'll know for sure in a day or two, but after constantly crashing, Premiere hasn't crashed for the last 4-5 hours of work.
Goran

Adobe Premiere CC Trial Version "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down." PLEASE HELP!

Every time I open any project in Adobe Premiere CC Trial Version, I get the message "Sorry, a serious error has occurred that requires Adobe Premiere Pro to shut down. We will try to save your project." I can't edit at all and am totally stuck. Please help!
It's terrible that this is happening on the trial version as it's making me want to go straight back to FCP! Also - I've tried switching external hard drive and that also doesn't work.
Thank you!

So, opening a new project works?

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

Help! I have an Adobe Premiere Pro CC 2014 sequence @ 59.94 fps and need to export the video as 23.976 but the video looks glitchy! Please Help!

Help! I have an Adobe Premiere Pro CC 2014 sequence @ 59.94 fps and need to export the video as 23.976 but the final video render looks glitchy! Please Help!
I made a new sequence at 23.976 and imported my 1280x720 59.94 video into the sequence... when i rendered it out it looks glitchy!
my client is not allowing 1280 x720 59.94 video files they want 29.97 progressive,25,24,or 23.98
Please Help what do i do! where did i go wrong! this is horrible omg!!!! please help!
Thank you!

Nice!
In my export setting i switched the frame rate to 29.97 and it looks good to me!
Thank you!

Help!! Adobe Premiere Pro CC Windows 7

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