Help! Adobe Reader 11.0.02 Freezes!
I am running a computer with Windows XP and everytime I open a pdf it freezes up for at least 5 minutes then works perfectly. I am at a business and need to print pdfs often! I need help ASAP!
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
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Why does my Adobe Reader (10.1.3) freeze-up when I down load statements from some websites?
When I down load statements from some websites, the pdf freezes and I get a message that the website is not responding and that windows is checking for a solution for this problem. I have uninstalled and reinstalled many times. I really like the Adobe Reader, but I need answers on why this is happening and how to fix it. AN AUTOMATIC UPDATE FROM 08/23/11 DOESN’T CUT IT!!Acrobat Cleaner Tool
Mylenium -
Adobe Reader XI 11.0.3 Help Adobe Reader XI Help not working!!
Dear All,
I've got the below error when click on : Help>Adobe Reader XI Help
Please suggest the solution how to fix my reader help.
Also followed following link to trouble shoot but no luck!!
http://helpx.adobe.com/acrobat/kb/error-online-help-content-cannot.html
Your help is very much appreciated.
Regards,
NEYIGAPULAHi Pat,
Here is the solution worked but not sure we can implement this or not.
Installed Adobe AIR
Installed Adobe Help Manager
- Downloaded offline PDF
Changed Adobe Reader EXE AcroRd32.exe compatibility settings to Windows XP SP3
Launched Adobe Reader > Prompts "protected mode" windows to disable> Disabled Protected mode>Help working fine now
Would you mind tell me the importance of Protected mode in New version of Adobe reader.
Regards,
Srinivas N -
I get a message that says Adobe Reader is 'not responding'
Have tried everything
Can you please help?Please give us some details, and we will be happy to help.
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Help adobe reader listed as installed but can not open file
I need to open a file from email. It says adobe reader not installed but it shows it is installed when I look in control panel. Thanks for any help you can shre..
1.Which OS you are using?
2.What version of Reader is shown in in control panel?
Just try re installing Reader from Adobe website and report any issue you face during installation. -
HELP: Adobe Reader Licensing
Dear Sir or Madam,
Our company is developing a new handset that will be able to display PDF files with Adobe Reader.
Our question is:
What is the standard procedure that a hardware developer/manufacturer like us should follow to get the license for enabling our handsets to read/display PDF files?
(No need to edit the PDF files; read-only.)
Annual production quantity in plan ranges from 150k to 300k units.
Appreciate your reply!
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Jameshello,
I have a problem lately using the comment "sticky note feature". recently everything I receive or create is set to NO security, however I still can't use the comment feature, it isn't available and security keeps coming up as no security, however, the document restriction summary shows:
Document Security: NO security
Can be opened by: ALL VERSIONS
Document Assembly: Not Allowed
Printing: Allowed
Doc Assembly: Not allowed
content copying: allowed
content copying for accessibility: allowed
page extraction: allowed
signing: NOT allowed
creation of template pages: NOT allowed
I'm exhausted with trying to fix this as all of my co-works can open it up and comment on the same files and I cannot? PLEASE HELP, I know its something I have set on my computer but am stumped... -
Help, Adobe reader is preventing my computer from shuting down!
Every time I am trying to shut down my computer, there is a message that Adobe Reader is stil running and preventing it from shutting down, even though i have not opened Adobe! any suggestions??
ThanxUnInstall Adobe Reader and then check whether your system shuts down properly?
In case system shuts down properly, then yes adobe might be causing issue.
Windows Application work by re-installing many times, re-install Adobe Reader, not guarentee, but it might work and next time onwards your system may shutdown properly. -
NEED HELP ADOBE READER WOULD NOT INSTALL. STATES "ACCESS DENIED"
ADOBE READER WOULD NOT INSTALL. STATES "ACCESS DENIED"
Hi dharamsishah,
Are you still facing this issue?
The computer you trying to get Reader installed on it. Is it your own computer or work computer?
It seems you might not have permission to install application.
You may try to create a new user profile with admin rights and then try installing again.
Regards,
Ajlan Huda. -
Adobe Reader 11.0.06 freeze when open
Hello,
Environment :
Windows 7 32bits
Version : 11.0.06 (test also with version 11.0.08 but not better working).
During some days, when we open adobe PDF the player freeze during some minutes.
I try all I found on web in this forum :
- Uncheck Protected Mode
- Delete Verisign LDAP
- Restart EULA.exe
I precize than a firewall are present and filtering web and application (maybe we must insert a whitelist adobe URL).
Thank you.Hello Pat,
Thanks for your reply.
I try your both solutions but unfortunetly this not working.
I update to Adobe 11.0.09, restart computer.
At restart this always long each time I start the program.
I go to preferences and disable "show me message ...", and again "protected mode" but it does not work better.
It's strange I have exactly the same master in company and some computer working fine and another freeze at startup. -
My system is freezing, screen saver won't launch, and print button won't work in reader file? Help!
What is your operating system?
What is your Reader version? -
Help, Adobe reader x wants to change my screen rsolution ?
I just installed adobe x for windows 7 and adobe or my computer wants to change my screen resolution when i load it, to 450x 680 i think.
I down loaded the latestest driver for my ATI card and it is still doing it, has anyone got any helpful hints or things i may try to get it to stay at the same resolution now which i think is 724x768, i just checked thats the resolution........Please help it's very frustrating and i can't seem to find the answer.
brused
Message was edited by: Brused My system infoI have just found this post and am still experiencing this problem, still, even after updating to 10.1, and still trying the disabling of Protected Mode at startup. I am running Windows 7, 32bit version. I am trying to print to an HP 4500 series plotter, on ARCH size D (24x36). Once I set all of my settings and hit print, I receive two dialogue boxes. One says "The document could not be printed." Once you click "OK", a second box pops up that says, "There were no pages selected to print." However, under "Print Range", I had "All" selected.
All worked fine before updating to Acrobat X.
Thank you in advance for your help.
Nick -
Adobe Reader 11.0.07 Freezes if I open pdf that is digitally signed
recently deployed the latest reader with no issues. now I notice that if I try to open a pdf that contains digital signaures it freezes. I can open a regular pdf form and sign it, but once I try to open it again or have someone else open, it freezes up. Anyone else see this?
A few questions:
- Do you have In Product Messaging turned ON or OFF in your preferences?
- Are the Digital Signatures using CRL or OSCP for validation?
- Are you using a Digital Rights Management Policy that requires the PDF to query the DRM server to validate the user?
- Are the Digital Signatures using a Timestamp server as part of the validation scheme? -
adobe reader 10.1.3 freezes when trying to open a 2nd file. This is a new install of Win7 64 bit and AR 10.1.3.
What's up? Is there a a 64 bit version? Help shows version 10.1.3.23 is this a 32 or 64 bit version?
Thanks,
StuKuzAdobe Reader is still only a 32-bit application; there is no 64-bit version. Hopefully some day they will get around to that...
Sorry, I do not know about the freezing; it does not happen on my 64-bit Win 7 system. When you open Task Manager, do you see AcroRd32.exe using high CPU in the Processes tab?
Freezing usually indicates that the application is waiting for some resources; Process Monitor can help to pinpoint what resource it is waiting for. However, it can be quite time-consuming to watch and find out what exactly is going on. -
Adobe Reader 9.0 Help/F1 NOT working
I have Adobe Reader 9.0 installed to a server. Client machines access and run it from the server, e.g. \\
\...\reader\acrord32.exe %1. With version 9 this setup works fine except when I hit F1 or menu "Help;Adobe Reader 9 Help". Any tips/suggestions?! Many thanks!It has never been supported. If this is the worst thing that happens,
be very happy.
Almost all modern software needs to be installed properly on each
machine to work properly. Large enterprises deal with this by using
deployment tools. Unfortunately the information on deployment for the
new Reader are not yet released.
Aandi Inston -
Installed a Windows 8.1 update yesterday; now computer freezes when trying to print from Adobe Reader XI. Still can print a word document from MS Word.
Was already running latest version 11.0.10. Tried the re-load fix; tried uninstalling and installing a new one from the web. Problem still exists -- cannot print any document from Adobe Reader XI. Computer freezes when the print file is being prepared at 0%.
Jamesk71259086
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