Help ADS Pyro A/V stops working on iMovie HD, iMac ?

In December 2006 I purchased an ASD Tech Pyro A/V Link which is supposed to enable the 2 way transfer of analog VHS videos to digital and vice vera (iMac 2 GHz, iMac 2gBG memory, 240 gig HD running Mac )S 10.4.8.
It worked for three weeks then became very erratic then stopped altogether.
When I try to grab a VHS video with iMovie HD 5.0.2 (111) usually nothing happens except a few flickering bars on a black screen. I have tried changing the iMovie preferences for Import and Playback.
When I try sharing a digital video to the VHS recorder, again nothing happens.
I have (repeatedly) repaired permissions, reinstalled Quicktime, fiddled with the connections. I contacted ASD who recommended I instal via Apple :-
ftp://ftp.apple.com/developer/Development_Kits/XFireWireSDK16.dmg.bin
when that didnt work I tried thier second idea:-
ftp://ftp.apple.com/developer/Development_Kits/XFireWireSDK19.dmg.bin
These were installed in a Developer's Folder - but didn't make any difference, So I deleted the Developer's Folder, not knowing what else to do.
My iMac has been downloading updates for a while now, so I don't know what has been changed in the System folder.
This is what the iMac System Profiler reports:
FireWire Bus:
Maximum Speed: Up to 400 Mb/sec
API-550:
Manufacturer: ADS
Model: 0x353530
GUID: 0x50C5004E545301
Maximum Speed: Up to 400 Mb/sec
Connection Speed: Up to 400 Mb/sec
Sub-units:
PYRO-AV-Link Unit:
Unit Software Version: 0x10001
Unit Spec ID: 0xA02D
I am about to return the A/V Link, but wondered if you can help with this matter.
Thank you for any suggestions.

Mike
"Capture: I can see the video that is playing on the DVD player even though "no communication" is at the bottom of the screen When the NOW button is pushed, the screen darkens and a message appears stating the I need to restart the computer. The computer hangs. After restart the problems repeats."
This sounds like a Kernell Panic. Usually it's hardware related. Double check all the cables and sockets. Sounds like the Pyro may be loosing power and the Mac can't find it during operation, that's a guess though.
The other question you have could be for the same reason or there are Timecode breaks on the tape.
Al

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              <a href="../Plugged_in/plugged_in.html" target="_top" onclick="MM_nbGroup('down','group1','Pluggedin','../Assets/Navigation/pluggedin_down.gif' ,1)" onmouseover="MM_nbGroup('over','Pluggedin','../Assets/Navigation/pluggedin_over.gif','../ Assets/Navigation/pluggedin_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/pluggedin_up.gif" alt="Green electricity Plus" title="Green Electricity Plus" name="Pluggedin" width="250" height="30" border="1" id="Pluggedin" onload="" /></a><br />
    <a href="/Contact_Us/contact_hickerson_brothers_electric.php" target="_top" onclick="MM_nbGroup('down','group1','Contactus','../Assets/Navigation/contactus_down.gif' ,1)" onmouseover="MM_nbGroup('over','Contactus','../Assets/Navigation/contactus_over.gif','../ Assets/Navigation/contactus_overdown.gif',1)" onmouseout="MM_nbGroup('out')"><img src="../Assets/Navigation/contactus_down.gif" alt="Contact Hickerson Brothers Electric" title="Contact Hickerson Brothers Electric" name="Contactus" border="1" id="Contactus" onload="MM_nbGroup('init','group1','Contactus','../Assets/Navigation/contactus_up.gif',1) " /></a><br />
              <br />
              <br />
              <br />
              <br />
          </div>
          <br /></th>
      </tr>
    </table>
    <div id="apDiv18">
      <div align="center">24 Hour Emergency Service</div>
    </div>
    <div id="apDiv11"><img src="../Assets/Photography/lady_on_phone.jpg" alt="Hickerson Brothers trusted service for over 30 years" title="Hickerson Brothers trusted service for over 30 years" width="254" height="193" /></div>
    <div id="apDiv9"></div>
    <div id="apDiv6">
    <?php
    $to = "[email protected]";
    $subject = "Online Request for Electrical Problem";
    // This is displayed when the email has been sent
    $thankyou_message = "<br>
    <b>THANK YOU $CustomerName!</b><br><br>
    We'll contact you soon.
    <p> </p>";
    $from_email = "$EmailAddress";
    $message = "Customer Name: $CustomerName\n
    Email Address: $EmailAddress\n
    Primary Phone#: $Primary\n
    Secondary Phone#: $Secondary\n
    Problem: $Problem\n";
    if (!isset($_POST['CustomerName'])) {
    ?>
      <form id="form1" name="form1" method="post" action="<?php echo $PHP_SELF;?>">
        <table width="0" cellspacing="0" cellpadding="0">
          <tr>
            <td><label for="CustomerName">Customer Name:</label></td>
            <td><label for="CustomerName"></label>
                <input type="text" name="CustomerName" id="CustomerName" /></td>
          </tr>
          <tr>
            <td><label for="EmailAddress">Email Address:</label></td>
            <td><label for="EmailAddress"></label>
                <input type="text" name="EmailAddress" id="EmailAddress" /></td>
          </tr>
          <tr>
            <td><Primary>Primary Phone#</primary></td>
            <td><label for="Primary"></label>
                <input type="text" name="Primary" id="Primary" /></td>
          </tr>
          <tr>
            <td><label for="Secondary">Secondary Phone#</label></td>
            <td><label for="Secondary"></label>
                <input type="text" name="Secondary" id="Secondary" /></td>
          </tr>
          <tr>
            <td><label for="Problem">
              <Problem>Electrical Problem:</problem>
            </label></td>
            <td><label for="Problem"></label>
                <textarea name="Problem" id="Problem" cols="45" rows="5"></textarea>
                <label for="Problem"></label>
            </td>
          </tr>
          <tr>
            <td> </td>
            <td><input type="submit" name="reset" id="reset" value="Clear Form" /> <input type="submit" name="Submit" id="Submit" value="Submit" /></td>
          </tr>
          <tr>
            <td> </td>
            <td> </td>
          </tr>
          <tr>
            <td> </td>
            <td> </td>
          </tr>
          <tr>
            <td> </td>
            <td> </td>
          </tr>
          <tr>
            <td height="16"> </td>
            <td> </td>
          </tr>
        </table>
        <br />
        <br />
        <br />
        <br />
        <br />
      </form>
    <?php
    else {
        mail("$to", "$subject", "$message", "From:$EmailAddress\r\nReply-to:$EmailAddress");
    // Display the thankyou message
        echo $thankyou_message;
    ?>
    </div>
    <div id="apDiv4"><img src="../Assets/Logos/Slogan.jpg" alt="familytag" width="171" height="116" /></div>
    <div class="style2" id="apDiv">Drop us a line and describe what electrical problem you're having. If you're experiencing an emergency, please don't hesitate to call us immediately at: (703) 594-3913. Our phones are answered 24/7. Thank you. And sorry for the inconvenience.</div>
    <div class="style2" id="apDiv10">
      <p align="center">If you're experiencing an emergency, please don't hesitate to call us immediately at: (703) 594-3913. Our phones are answered 24/7. Thank you.</p>
    </div>
    <div id="apDiv2">
      <div id="apDiv5">
        <h1 align="right">(703) 594-3913</h1>
      </div>
    <a href="../index.html"><img src="../Assets/Logos/Hickerson_bros_hr.jpg" alt="Hickerson Brothers Electric Service" title="Hickerson Brothers Electric Service" width="213" height="126" /></a></div>
    </body>
    </html>
    Thank's for not giving up on me. I will look into a more secure form after this fix - good idea.
    jeff

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