Help  after downloading Adobe elements i get stuck on the sign in page

it asked for my email and password ( i put them in) then pressed enter.... the wheel just spins and spins.... I let it spin all night and nothing.
yes i restarted my computer and yes i have internet still not sure what to do ????
and its both Elements and Premiere

Have you tried disabling your firewall when you try to connect?
Something is blocking the access to the Adobe server.
Have you checked your Hosts file as mentioned in item of the following?
Sign in, activation, or connection errors | CS5.5 and later
Brian

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