Help! After I have downloaded a program, do I need to somehow get rid of it or close it in my downloading area? What do I need to do for it to continue running?

I don't know enough about the new Air. How do I keep the programs running after I have installed them and do I need to close them in downloader so they will contunie to run?

No. You can remove the files from the Downloads folder once the apps are installed.
You really don't want to leave your apps running all the time.
When you are finished using an app, go to the menu bar top of the screen, click the app name on the left then from the drop down menu click (app name) Quit.
You can also use a keyboard shortcut to quit an app. Command + Q
You can relaunch your apps from the Dock or your Applications folder.

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After I have deleted a file from my iphone, it still shows the song with a download button? Is there a way to get rid of this totally, so it doesn't show at all?

After I have deleted a file from my iphone, it still shows the song with a download button? Is there a way to get rid of this totally, so it doesn't show at all?

The banner usually indicates that the memo is "Paused." If you go back into voice memos, touch the word "Done" beside the big red pause button, give it a name, then it will show in a list. Touch the memo in the list then touch the trash can icon that should appear.

TS1702 After I have upgraded to the new iOS 6.1.2, the email software doesn't work and is not downloading. While before it was working fine.

After I have upgraded to the new iOS 6.1.2, the email software doesn't work and is not downloading. While before it was working fine.
How to fix this?

There seems to be massive amounts of problems with every aspect of iOS 6. From what I understand all you can do is try and reset your device and pray that Apple bequeaths working software next time or allows users to revert to iOS 5 while they search for someone who knows what they are doing. Perhaps you will need to use an alternate email app until then? (Although, Gmail seems to be the only one that works properly)

I have an interrupted download of music and now I have titles in I-tunes that I can't get rid of with no content

I have an interrupted download of music that has left me with song titles in I-tunes with no content that are not deletable. If I download again I end up with doubles on the list with only one having content. How can I get rid of the blanks?

Yeah - not really. Sorry - but you will need to get it fixed so you can back it up. You are going to want to Restore your new iPhone from that backup when you get it, so it will really be worth it.
As soon as you get your new iPhone, set up automatic iCloud backups, or if you don't have Wifi, then it is really important to get into the habit of backing your device up weekly to iTunes.
Best of luck!
GB

I have the ios 5.1.1 restore app downloaded, does any one know how I can install it please so as to get rid of this ios 6 which, like most people are finding it, rubbish. Thanks.

I have the ios 5.1.1 restore app downloaded, does any one know how I can install it onto my iPod 4th Gen. please so as to get rid of this ios 6 which, like most people are finding it, rubbish. Thanks.

totally agree. at this point i could care less if "apple" supports it. i'm not renting my ipod touch, it's mine. i paid for it. and i'm not asking to do anything illegal with it, all i want is to get rid of this POS ios6 and get back to being able to use my ipod touch the way it was before...working.

Have a late 2007 MacBook 2.2 Ghz Intel Core 2 Duo, memory upgraded to 4 GB 667 MHz. What do I need to upgrade to run Mountain Lion OS 10.8?

Have a late 2007 MacBook 2.2 Ghz Intel Core 2 Duo, memory upgraded to 4 GB 667 MHz. What do I need to upgrade to run Mountain Lion OS 10.8?

While we all have MacBooks in this forum most of us don’t run Lion. There's a Lion Support Community where everybody has Lion. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

I am trying to load a calpatch to a program called Caldera, but i keep getting the following "AppleScript Error – Terminal got an error:apple event timed out ( -1712)" my IOS is Yosemite, and i am running the latest version of the caldera program

I am trying to load a calpatch to a program called Caldera, but i keep getting the following “AppleScript Error – Terminal got an error:apple event timed out ( -1712)” my IOS is Yosemite, and i am running the latest version of the caldera program

Hi Linc, thanks for this ... it is weird, we tried this previously, but we only did a restart.
This morning our Mac was 'off' even though we hadn't turned it off, (maybe a power outage) I restarted and ran the calpatch immediately, and it worked !!
it is embarrassing, because as a service engineer, I am always telling customers to restart and even power down completely before trying again.
Thanks.
Snakeydee

After updating my iPhone 5 to ios 6.1 I'm getting a hissing sound during calls. Any one else having this problem? Need help

After updating my iPhone 5 to ios 6.1 I'm getting a hissing sound during calls. Any one else having this problem? Need help

I am having the same issue. I am updating to 6.1.3 to see if that helps. It is really annoying. It seems to vibrate as well as hiss on my ear piece speaker while on a call. I keep looking at the phone thinking maybe another call is coming in.

I downloaded a bad file. How do I get rid of it?

I downloaded a program which was supposed to provide subtitles to un-subtitled torrents. It was a bad file since it has screwed up my computer. I mean in a way that it shows pop-up ads in places that should not have pop-up ads (for example, Facebook, Netflix, shopping sites, and anywhere else), sometimes an ad will pop up in another tab if I click on something unsuspecting, and it also turns un-linked words into links (but I haven't clicked on them ever). I've tried throwing away the program in the trash and I've even emptied my trash but it's done nothing. I figured looking for the files to the program and throwing them out will get rid of them. The thing is, I don't wanna throw out files that I need and I don't even know where to look for the files to the program to trash them. I'm not an expert in knowing what files this program has and what files my computer needs.
I currently have the latest OS X (Mavericks) installed. I've known new OS X to erase old bad stuff and basically start fresh. Should I wait until Yosemite comes out to think about doing anything? Would a cleaning program even get rid of it? I've had it for 2 weeks and it's driving me nuts.

There is no need to download anything to solve this problem.
You may have installed the "VSearch" trojan, perhaps under a different name. Remove it as follows.
Malware is constantly changing to get around the defenses against it. The instructions in this comment are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including any that have the word "Spigot," "Trovi," or "Conduit" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Reset the home page and default search engine in all the browsers, if it was changed.
Step 2
Triple-click anywhere in the line below on this page to select it:
/Library/LaunchAgents/com.vsearch.agent.plist
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item named "com.vsearch.agent.plist" selected. Drag the selected item to the Trash. You may be prompted for your administrator login password.
Repeat with each of these lines:
/Library/LaunchDaemons/com.vsearch.daemon.plist
/Library/LaunchDaemons/com.vsearch.helper.plist
/Library/LaunchDaemons/Jack.plist
Restart the computer and empty the Trash. Then delete the following items in the same way:
/Library/Application Support/VSearch
/Library/PrivilegedHelperTools/Jack
/System/Library/Frameworks/VSearch.framework
~/Library/Internet Plug-Ins/ConduitNPAPIPlugin.plugin
Some of these items may be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine item from mplayerx.org.
This trojan is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that the Internet criminal behind VSearch has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.

I by accident downloaded something call geniel. How can I get rid of it?

I by accident downloaded something call geniel. How can I get rid of it?

You installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
          Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
          Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself.

When I send an email, a photo appears after my name in the sender line. How do I get rid of it?

When I send an email, a photo appears after my name in the sender line. How do I get rid of it?

I don't have a signature set up, but did a little research. Someone posted that these will show up when I send an email to myself, but will not show up when sent to another person. I sent a test email to a friend to check for sure.

My 2nd generation Nano indicates that about half of the space is 'other'. Anyone know what that means and how I get rid of it? All I've ever downloaded is music.

My 2nd generation Nano indicates that about half the space is 'other'. Anyone know what that means and how I get rid of it? All I've ever downloaded is music.

gomeznoles wrote:
My 2nd generation Nano indicates that about half the space is 'other'. Anyone know what that means and how I get rid of it? All I've ever downloaded is music.
The Other data on your iPod is album art, file allocation structures, your main library file, and any other data that the iPod uses to read its songs.
You can have it removed by going to your itunes and plugging your ipod back into it. Click the device then click the music tab then uncheck box that says include album artwork.. then sync again.. this time the OTHER stuff will now be removed.

I just purchased an airport extreme router to increase the range of my wifi. I have an imac with 10.5.8. I get a flashing yellow light on the base unit and it tells me I need airport utility to install yhe ubnit. Where do I get this and how do I do it?

I just purchased an airport extreme router to increase the range of my wifi. I have an imac with 10.5.8. I get a flashing yellow light on the base unit and it tells me I need airport utility to install yhe ubnit. Where do I get this and how do I do it?

sylviafromhanover wrote:
So I assume that the original modem stays installed with the coaxial cable and the Exrtreme is in addition to that.
Yes, that is correct.
Did you have the instructions that came with your Airport Extreme? Are you sure you have it setup properly? Here is the setup guide:
http://manuals.info.apple.com/en/airportextreme_802.11n_userguide.pdf
Ensure you have everything setup properly. Once you do this and if you are still having trouble, follow Star's instructions.

I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?

I have upgraded to a new computer. I have installed iTunes from the internet and copied my music from the old hard drive to my new one. What do I need to do to get my new computer to recognize my old playlist?

See https://support.mozilla.com/en-US/kb/Backing%20up%20and%20restoring%20bookmarks
and
https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information?s=new+computer&r=4&as=s#os=win&browser=fx8

HT1311 I have two iTunes accounts an. Am trying to get rid of he primary one because I don't have access to that email anymore but it seems impossible?

I have two iTunes accounts an. Am trying to get rid of he primary one because I don't have access to that email anymore but it seems impossible?

Just cahnge the e-mail account asssociated with the account. There was no need to start another account.
You cannot delete and account, nor would you want to. All purchases made with an account will always be tied to that account.

Help! After I have downloaded a program, do I need to somehow get rid of it or close it in my downloading area? What do I need to do for it to continue running?

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