Help!! All sorts of problems with my BlackBerry
Hi everyone,
I need some help..or lots of it really! I've had my Sprint 8830 for about a year and a half to two years. Recently I've been having all sorts of issues. My call log/texts disappear which I assume is related to memory..but I have deleted many things to free up the memory on my phone. I'm also not receiving texts. People are constantly telling me they send me tons of texts and I never receive any of them! I tried sending one to my phone from another phone and it didn't go through the first 4 times, but the one time it did, my phone beeped and as I went to read the message it just disappeared! Also, my phone isn't ringing and is going straight into voicemail..only notifying me of a new message--not a missed call. I've been in my house when these things have happened so I know it's not a service area problem.
I took my phone into Sprint 3 days ago, they said they installed a bunch of updates but I'm still having problems. Help! Is it just time for a new phone?
Thanks for any help you can offer!!
Solved!
Go to Solution.
The normal minimum memory limit is considered 15mb, you have 6mb.
Do you have a lot of third party applications on your BB weather, icall,bbalerts etc?
I do not know your experience level, so if you know this I'm sorry but please read and let me
know if this applies.
Most people close the applications by pressing the escape or red key. This does not close the applications.
Each application has a CLOSE option. For instance if you are in the calendar hit the menu key (spotted key) and scroll down to the bottom CLOSE is listed. Go through each application and press close. Go into the browser press menu and options select cache operations clear all categories and hit escape it will say cleaning memory. If your device has:
Go to options - security - memory cleaning - enable it. The BB will now clean memory when idle for 5 minutes.
you will have an icon on you screen for memory cleaning make sure you press it. Make sure you use the CLOSE button each time you are done with an application.
To address the immediate needs, please read and follow the steps in JSANDERS ARTICLE :
http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...
Once you have stabilized your phone, use JOHN CLARKS memory optimizer guide:
http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...
If you apply these two guides and follow the steps, your Blackberry will run much smoother and dependably
Thanks
Please remember to resolve your thread.
Put the check mark in the green box that contained your answer! Thanks
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.
Similar Messages
-
How do I uninstall an application or software from my Macbook Pro? I have been having all sorts of problems updating Adobe Reader and Flash player on my mac that I need to uninstall them so I can re-install them.
Uninstall Flash
http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html
For Reader search "unistall adobe reader mac" for the version you are running
https://forums.adobe.com/message/4793407 XI
http://helpx.adobe.com/acrobat/kb/installing-uninstalling-acrobat-x-mac.html X -
Re: All sorts of problems with BT Broadband
Hi, I too am having lots of problems and wondered whether someone could help?
We moved into our house recently. Its 15 years old and has had a BT line previously, however we still needed a new one installing apparently.
Engineer came to do this saturday just gone but couldn't complete as some problems with exchange and the line not getting a dial tone etc.
Someone came out Monday to try and fix this, said further problems.
Someone came out Tuesday and finally said fixed. Got emails from BT saying line and broadband sorted.
Came home - broadband very slow. Plugged into the main socket, several calls to BT, checked speed online, the stats are below.
Despite it saying 7meg it is still very slow. Taking ages to download anything, simple pages on the internet take ages to load etc.
Also did a test on speedtest.net and got quite different results. Have posted both results below.
Getting very annoyed now as seems no1 can work out what the problem is, get transferred to BT tech help in india every night spending hours on end just for them to say they don't know what the problem is.
No idea what to do next. Advice much appreciated.
1. Best Effort Test: -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test: -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test: -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test: -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
1. Best Effort Test: -provides background information.
Download Speed
0.05 Mbps
0 Mbps
0.25 Mbps
Max Achievable Speed
Download speedachieved during the test was - 0.05 Mbps
For your connection, the acceptable range of speeds is 0.05 Mbps-0.25 Mbps.
Additional Information:
Your DSL Connection Rate :6.82 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 0.14 Mbps
If you wish to discuss these results please contact your Broadband Service Provider.
If you are experiencing problems with specific applications, servers or websites please contact your Broadband Service Provider for assistance.
Your test has completed please close this window to exit the performance tester.
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 00:57:28
Downstream:
6.656 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
9.9 dB / 29.0 dB
Line attenuation (Down/Up):
41.1 dB / 21.0 dB
Output power (Down/Up):
19.9 dBm / 12.0 dBm
FEC Events (Down/Up):
31043 / 0
CRC Events (Down/Up):
1 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
1 / 0Hi again,
Having now waited a total of 15 days since the line went active, these are the stats. We did briefly get up to 5mb but it has dropped again. The router has not been touched, turned off or played with at all for over a week now. This is still not achieving the max it is capable of, any ideas?
Many thanks in advance
1. Best Effort Test: -provides background information.
Download Speed
2.65 Mbps
0 Mbps
7.15 Mbps
Max Achievable Speed
Download speedachieved during the test was - 2.65 Mbps
For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps.
Additional Information:
Your DSL Connection Rate :4.42 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 3.5 Mbps
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
3 days, 12:43:18
Downstream:
4.313 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
13.0 dB / 29.0 dB
Line attenuation (Down/Up):
41.6 dB / 21.0 dB
Output power (Down/Up):
19.5 dBm / 12.1 dBm
FEC Events (Down/Up):
4978107 / 597
CRC Events (Down/Up):
5258 / 410
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
95194 / 391
Error Seconds (Local/Remote):
977 / 275 -
All sorts of problems with Address Book
I am having a lot of problems with my Address Book all of a sudden. It started last Friday when out of nowhere my address book was empty. I used Time Machine to restore it and all was good, but then the next day, the same thing happened. Thankfully I had a backup of the archive and re-imported it and it worked well for a while then the same thing happened.
In total, it has erased itself about 3 or 4 times, and today a new issue has arisen: my groups have all disappeared. The contacts remain, just the groups are all gone. Smart Groups however have remained.
Any idea what could be going on here and how to fix it? I've also noticed a huge slowdown in my computer and see that "ADDRESSBOOKMANAG"is running often and taking up a ton of RAM.
Thanks for any help.Well thankfully my address book has stopped deleting itself <knock wood>, but I'm STILL having the problem with AddressBookManag running all the time taking up tons of memory. Anyone know how to fix that?
-
All sorts of problems with P4N Diamond
Hello all
I am trying to get my P4N diamond motherboard to work and I am starting to get pretty p****d off with it. I have built many systems before and on the whole they work fine pretty much straight away.
The first few times I tried to boot the syetem up I got a series of low and high beeps from the board and I couldn't even get into the BIOS set up screen. After unplugging USB devices and network ect I finall ymanaged to get into the BIOS. If I leave my printer plugged in (USB) I get a beep from the system speaker every now and then.
I then tried booting to windows. I have 2 windows builds on my hard drives - both of them crash when I try to boot into them, I have tried safe mode.
I then decided that I would install a fresh copy of windows (even though I only did this about a week ago). I put my windows CD in (XP media centre) and try to go through the normal set up procedure. I I try to repair the current installation or install a new copy it crashes each time it examines the discs.
I then load the drivers that came with the MB as the wondows installer is booting up - I load 3, 2 form one disc and 1 from the other. Now when I try to install a new copy it hangs on please wait.
I have a 400W power supply this one, 2 IDE CD drives, one IDE hard disk (secondary) and 1 SATA Hard drive. FOr most of what I was trying above I had the IDE drive disconnected and was jsut trying to get it to work with the SATA drive.
I think this is something to do with Raid drivers (even though I don't want a RAID array) but I don't know how to fix it.
I was hoping to have this all workign for tomorrow morning. Now I am goign to have to use my slow old laptop for work instead.
I REALLY hope someone can help me with this.I might have a little bit of insight for you on your problems.
1. Beeps from your P4N:
You should get one beep for every USB device you have connected to your system.
2. Windows crashes when installing:
Make sure that you have NO USB devices connected, if have USB mouse or keyboard, get old ones for initial install and then once windows is running connect them, also you can get adapters. Also make sure that you only have ONE stick of RAM in when installing. If you have two, wait till you have windows up and running to install the other. Make sure that you have NO scratches on the back of the CD.
3. Diamond Clue CODE no good.
Call MSI on this, you are not the only one.
When building a new computer you should always build bare bones to make sure that you can boot with no errors. Its really not needed to have your printer hooked up the first time you are going to boot up your new computer, these are the type on things that cause conflicts. I would try to get things running bare bones here...that means the mininum. Try one hard drive...then work your way up. If you dont want RAID it should be easier for you, make sure that you have the jumper settings right on all drives. ALSO it would help if you would create a sig line (see mine below) with all your hardware. Make sure that you incluse your PSU 12v...you have a dual rail 15 and 14. It will help the mods help you.
GL and post back with ?'s -
All sorts of problems with 4.5 OS
color pearl isnt working. my media card is nowhere to be found on my phone. after every call the red message light stays on. none of my assigned ringtones are working. will somebody please help me with this?
Download and install JL_Cmder utility for wiping your handheld. The wipe function from the software which will remove all the application on the device and will show disply 507.
tanzim
If your query is resolved then please click on “Accept as Solution”
Click on the LIKE on the bottom right if the post deserves credit -
All sorts of problems with iPod Touch
So yesterday I updated my Touch after like three attempts. My wife decided she wanted hers updated so I said I would do it. Well hers went through very quick with no problems since it's an 8GB model. When it was finished syncing for the last time in iOS5 I realized all hers music and apps were gone. This happened when I updated as well, but I just had to resync and it updated my music and videos. With hers I finally ended up hitting restore because nothing was coming back; this did nothing. We went through the steps of apple ID and what not anyway. Today when she wants to update some apps it's asking her for my apple ID. I thought this was weird since I have never once put my ID onto her Touch. I went to her Store tab in settings, and sure enough her email was the only one signed in. I made sure to sign out of her completely just to be sure, and signed back in. Went to update apps and it still showing my email, and asking for password. What the **** is going on?
I have the newer master socket - with an adsl filter - this should be fine as i have had decent (6-8) download speeds for years using this. I have also tried the test socket - still 0.4.
I always connect to the hub using a wired connection - not wireless with my main pc - there is another pc in my flat which uses wireless occasionally - again this has always been the case.
My pc is not very old and does not have anything running in the back ground - I was using this pc when the connection was 6-8mbps - in fact nothing about he pc or set up is different from when the BB was fine.
I have done the quiet line test before and it was fine.
I have speed tested my connection on both bt speed test and speedtest.net every day and at different times since having this problem and download speed is always 0.4mbps - upload varies from 0.2mbps to 0.4mbps.
I am using the white home hub 1.
I will post the full bt connection test results and adsl settings later when i get home
A bt engineer was at my house yest and he said everything is fine with the line - bt are also saying this and are saying the problem is because my ip profile is too low. I could not get an explanation of what an ip profile is or what would cause it to drop so much.
C -
Sine this is public and our site isn't yet, can't provide a url. But I can share screenshots and I can supply a private access to a developer if wanted. Basically, I'm seeing alignment issues and overlays that should be hidden being visible. I also see overlays occur behind other divs they shouldn't. Doesn't occur in FF3,Chrome,IE7,8,9
This could be a yui 3.3.0 related issueTry posting at the Web Development / Standards Evangelism forum at MozillaZine. The helpers over there are more knowledgeable about web page development issues with Firefox. <br />
http://forums.mozillazine.org/viewforum.php?f=25 <br />
You'll need to register and login to be able to post in that forum. -
Installed Mountain Lion and now all sorts of problems with Aol?
Since I loaded mountain lion my screen names have gone and I cant get my emails via my normal aol site. Any magic solutions?!!
The iMessages application in Mountain Lion supports adding AIM accounts from preferences > Accounts.
More info here.
And in System Preferences > Mail, Contacts & Calendars, you can set up an AOL mail account. -
I have a problem with my blackberry 9360, I bought it last 2months, and now when I use video camera or camera I saw a red and blue line. Can someone help me with this issue?
Hello zukafu,
Welcome to the forums.
In this case we can try to reload the software on the BlackBerry® smartphone to make sure it is running the latest version and there are no issues with the OS.
Here is how to backup your BlackBerry smartphone http://bbry.lv/oPVWXc
Once you have backed up your BlackBerry smartphone please follow the link below to complete a clean reload of the BlackBerry smartphone software.
Link: http://www.blackberry.com/btsc/KB03621
Once completed test it and proceed with a selective restore, here is how to restore http://bbry.lv/qgQxLo
Thank you
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
I just upgraded to iTunes 12 and had all sorts of problems. After several restores I seem to be able to sync my iPad with iTunes BUT I can't delete anything off my iPad from iTunes. Any ideas on what to do?
-Me again - it also won't upload the few new pictures I have on the computer onto the iPad without deleting all the photos that are already there....
-
Hard drive replacement, now all sorts of problems
A couple weeks ago my hard drive crashed. I confirmed at the Apple store that it was the hard drive, and they gave me instructions on how to put a new one in.
Since I've put the new one in I've had all sorts of problems.
1. My previously totally fine battery doesn't show up at all. Though the battery says it's fully charged, the laptop says that no battery is available.
2. DVDs don't play. The DVD player gets rolling, and then freezes.
3. Photobooth doesn't load "because the camera is in use by another application".
4. My external sound input/output can't be recognized or set up though the driver (also because the IOdirect is "in use").
5. The computer won't completely shut down sometimes and freezes on the blue screen just prior to complete shut down.
I've wiped the hard drive and started over to the same results.
Please, any help?Have you fixed you problem yet?
1. Have you checked to make sure that the drive is plugged in properly and setting on the proper mounts that were on the old drive?
2. How did you go about putting the OS OSX on the newly installed drive? Ex. Did you install OSX and all you applications then then restored you personal data from a backup? Did you use Time Machine to restore OSX and all data to the new drive? Or did you use a previously cloned drive, along with a program such as SuperDuper or Carbon Copy Clone, to restore to the new drive? -
Strange Problem with my Blackberry's Email
I have an unusual problem with my Blackberry's e-mail set up. When I get a message from my e-mail account, it shows up in the Messages folder, but in the specific e-mail account's folder, it does not show up at all. I've checked and made sure that all messages is selected for the specific e-mail folder. It is a Gmail account. For some reason, those emails only show up on the 'Messages' section and not the specific email section.
Any help with this issue is appreciated.Follow up: I've done some investigating and noticed that my "Inbox" doesn't appear under the "Filters" section on the email account. Since this is gmail, should i look into my gmail settings, which appear to be fine, or is there a way I can add my inbox to that list on my blackberry?
-
Hi all, I got problem with my Safari!?
Hi all, I got problem with my Safari, same with Google Chrome, when trying to block pops-up. It's already ticked on BLOCK but everytime i click on new link, an annoyed pop-up appeared (game online, Mackeeper ...), any advice?
There is no need to download anything to solve this problem.
You may have installed the "Downlite" or "VSearch" ad-injection malware. Follow the instructions on this Apple Support page to remove it.
Back up all data before making any changes.
Malware is always changing to get around the defenses against it. In addition to, or instead of, the files listed in the support article, you may need to remove the following items:
/Library/Application Support/dot
/Library/LaunchAgents/com.dot.agent.plist
/Library/LaunchDaemons/com.dot.daemon.plist
/Library/LaunchDaemons/com.dot.helper.plist
/System/Library/Frameworks/v.framework
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, then you may have one of the other kinds of adware covered by the support article. Follow the rest of the instructions in the article.
The problem may have started when you downloaded and ran an application called "MPlayerX." That's the name of a legitimate free movie player, but the name is also used fraudulently to distribute VSearch. If there is an item with that name in the Applications folder, delete it, and if you wish, replace it with the genuine article from mplayerx.org.
This malware is often found on illegal websites that traffic in pirated content such as movies. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates
if it's not already checked. -
Dear sirs,
Could you please help me on my problem with my apple ID
I create new account with security questions, and when I try to purchase paid application,it ask me for answers the questions but it's not working,
My account have 50$ and still didn't buy anythingYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100546)
Maybe you are looking for
-
I bought an American itunes card and it won't work
For some reason itunes has decided that I have a Canadian account and it won't accept my American itunes card. This is ridiculous. How do I fix this?
-
When I try to reinstall photoshop cc and press the "download" button, nothing happens. What should I do ??
-
My flex builder can't find the namespace of session_internal
when i building the example of LocalConnection,errors in SessionManagerLocalConnection.as which is "namespace session_internal can't find" flex builder version:3.0 os: windows vista ultimate
-
HP Pavilion Notebook - 15-p151sa USB Controller deriver
Hi, I am having issues with the USB controller drivers and is causing the USB ports not detected while. The Operating system that I am trying to use is Windows 7 Ultimate edition (64-bit). Product: HP Pavilion Notebook - 15-p151sa Hardware IDs PCI\V
-
How to get rid of shadows on face
how to fix shadows on fACE