HELP! An update wiped out all info from my iPhone. Now Game Center doesn't recognize me! Why?

Restore the device from the backup created prior to the update.

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After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?

After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
THis also happened with my old iphone 4s
I need help!

Hi loist,
Thanks for visiting Apple Support Communities.
If your iPhone is not being recognized by your computer after you click "Trust," the troubleshooting steps found here can help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Cheers,
Jeremy

Help -Numbers update wiped out spreadsheets/templates

MacBook Pro OSx 10.8.5 Update of iWorks 09 - Numbers wiped out all my templates/spreadsheets.
The only ones shown are apples......where are mine? Need that data. Does anyone know where it went?
Or more importantly, how do I get them back?
Help Please. Thank you
If Im in the wrong place, I'm sorry. Not sure what the difference is. Appleworks vs iWorks
I thought Appleworks name was changed to iWorks. Used Appleworks for years but when bought this
computer, had to buy new "works" because other was so old. ??

Barry,
Thank you for your response.
I haven't upgraded to Mavericks. Reading forums, it seems there are a lot of
problems people are having and features that have changed that aren't popular
with long time "Macs".
I was having problems with Java after updating to Safari 6.1, and eventually,
uninstalled and reinstalled OSX 10.8.5 to get back to Safari 6.0.5. I'm not
positive where I got the upgrade from but if I recall correctly, Software Update
said I needed to update.....so I did. However, I don't remember if it was before
or after reinstalling my OS. ?? If it was before, my templates wouldn't have still
been in the trash because I usually empty it daily.
My "Numbers" is v 2.3. It looks completely different than it did the last time I'd
used it. The "Pages" in my iWorks '09 folder is v 4.3 and Keynote is v 5.3.
If that helps you figure out where it came from and why things disappeared.
I did find my templates, but not where you said they'd be. Fortunately, after
reinstalling OS 10.8.5, I found a lot of files in my trash. Not knowing what they
all were, little voices were warning me, so I didn't empty it -- just in case
something was there that shouldn't be. Too many problems lately to trust
anything. Last night I went thru all those files. Most were things I couldn't
understand when I attempted to open them. However, I did find a "Numbers"
Folder. WIthin it was a "Templates" folder and within that was another..
"My Templates". When removed that from the trash, those opened and were
what I'd lost -- or would have if I'd just emptied my trash.
I also found among those files:
A "Calendar" folder that had everything that was on my Calendar but had
also disappeared;
A "Safari" folder that had all my bookmarks, et el.
A couple "Turbox Tax" folders for years past. I just pulled them out but haven't
tried to open everything to see what's there. I didn't think any of my Turbo Tax
should have been removed.
A "Mail" folder with, among other things, another folder within it called "V2".
Inside that were several other folders. One contained a lot of mail I'd downloaded
but hadn't moved out of "Mail" in a folder called "POP-(old email address)".
Also were Logs, Keychains, Crash reports and something called
"Saved Application State".
I tried to find the same folders in my present "Library". If I was able to find them,
they didn't have my old data. Afraid to delete the above Folders, I saved them.
I may not be able to get everything back to where it was, but at least I'll have it.
When I uninstalled and reinstalled OSX 10.8.5, it took over 12 hrs!
I couldn't believe it was actually taking that long. I don't know if that's normal or not.
I'd found the instructions for doing this in a blog......somewhere. Again, having the
problem with Java not working or being recognized as being present, and after days
going thru Apple's Community forums, everything I could find on Java's website
& Pogo's website, I finallyGoogled it. I found lots of other people were having the
same, or different problems since upgrading to Safari 6.1. Someone had posted
instructions on how to go about getting Safari 6.0.5 back. Starting up while holding
the "Command" and "R" keys, selecting to reinstall the OS and being taken to
the Apple App Store to download from there. One person did say it took a long time
but I had no idea their "long time" was going to be 12 hours!
Unfortunately, I'd just received Time Capsule but hadn't set it up and copied my
entire System and everything on it yet -- so it wasn't properly backed up.
The external drive I'd used before, rewrote files every time I backed up.
I was losing things so I quit using it.
I'd never experienced anything like this before and don't know if this was
suppose to happen or not after using the "Command" & "R" keys starting up.
No one called it a "clean system install" so I wasn't expecting it. Infact, they
only said to be sure to back-up your bookmarks, passwords & contacts. I'd
reset Safari, trying to solve the Java problem, so those had already been
wiped out-- or so I thought. Judging just from the number of Bookmarks found
in the trash, I think they may all be there.
I guess the bottomline here is.......don't empty your "Trash" after upgrading
anything until you know things aren't being trashed that you want.
If this wasn't suppose to happen, it's a bug that needs to fixed.
Thanks again.
Ricki

Firefox update wiped out all my preferances!

I'm getting rather fed up with Mozilla Firefox. First of all the UPDATE nag cannot be disabled despite the fact that I chose the setting "Never check for updates." Firefox ignores that preference and reverts to either automatic, or "Check and let me choose." THAT started the whole mess. Listen please FIREFOX developers: I DO NOT want you to control my updates. Too many times in the past, you have more or less forced an update on me only to result in my having to reset EVERY preference and add-on I had previously installed. When I complained about this inability of Firefox to remember my update preferences, I was informed that I absolutely had to update to 20.0.1 because 19.0.1 had "security holes". You know what, at this point I DON'T CARE, especially if I have to go through all this crap simply to have a decent browser. Nonetheless I bit the bullet and updated. Right out of the gate, the WELCOME page hijacked Google as my homepage and didn't go away. I reset everything back to Google and then the browser opened Google alright, but was immediately re-directed to the damned WELCOME page...every time I started the browser. I tried everything I could but nothing worked. The next step was to RESET Firefox. Well, it reset. Boy did it reset. I am now faced with reinstalling EVERYTHING including ALL my add-ons, extensions...EVERYTHING. I am really annoyed at the arrogance of Mozilla, assuming that THEY know what's best for my machine and my preferences. I really hope you fix this Mozilla. I'm sure I'm not the only one who is getting weary of having to re-do everything each time an update comes along...which, BTW is altogether too frequent.

This problem has persisted for me for several months. My recollection is that there once were actually one or two additional unique posts on this update wipe out effect. This is my first time using the new Firefox update stub. Maybe this has something to do with it? In any case, despite configuring Firefox to NOT update me automatically AND not in the background, the update occurred oddly. As contributor tdp2101 has said, the effects can be inconsistent. In my case, a manual update over the last several months has occasionally been successful, that is, without the wipe out, complete or partial. Somewhere in my current process I a) told Firefox to not update, b) was presented with a page that my version was out of date. I do not remember the exact sequence. There finally came a moment, however, when the stub for v22 seemed to not execute two times in a row. Specifically, clicking on the downloaded stub icon resulted in nothing happening on screen, twice. System did not freeze. Just nothing seemed to happen. I immediately, cold booted my machine, opened my extant Firefox to download the stub yet again but never got the chance. Firefox autoupdated, wiped out ALL preferences, presented the Google home screen. I reset all my preferences including Never Update, Never Check, and, this time, Require me to okay cookies. Then I sought whatever updated solutions Mozilla might have offered. Finding none, I wrote this post. In the past, I have implemented all the Profile changes, duplications, substitutions, and edit solutions that I guess have disappeared or aged out of this support archive. Yet the problem continues. I am Win7 x64. Thanks for any help.

HT201269 How to transfer all info from old iPhone to new iPhone 5

HOw do I transfer all data from old iPhone to iPhone 5

Randers -
I'm trying to move data/restore my new ATT 5 from my old 3G. I had to use iTunes and I followed the directions in the link a couple posts above, but I never got the option at step 5 to "restore from a Backup". instead I got a confirmation page that xxx-xxx-xxxx was my phone number. i said yes.
how do i restore from the old 3G now? (one point the 3g was running ios 5.1.1, not sure if that matters).
appreciate any help/advice

I lost my all info from my iPhone 4S want to know can I get that info back .

I lost my all info from iPhone 4S can I get that info back ?

Have you backed up your iPhone to your computer using iTunes recently and or backed up to iCloud ?

Latest version of iTunes update wiped out all my music

I just installed the latest iTunes update and it wiped out my whole music library. What do I do now? How do I get it back? All I did was press the Install Link. I have done this a dozen or more times with no problem. I highly recommend NOT installing the update until Apple fixes this Glitch!!!!

See Empty/corrupt iTunes library after upgrade/crash.
tt2

Please help! I synced my iphone 5 with itunes and it deleted all the current information I had on it and restored all info from my iphone 4. Can I recover the info I already had on my iphone 5?

I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone. I thought I had to restore the phone so I restored it back to my iphone 4. I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5. Is there a way to unsync?? Is there a way to recover what I lost. I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.

It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone.

Safari 7.1 update wiped out all my Google Calendar events on mac and iPhone

After the 7.1 update of Safari, all my events scheduled in google calendar vanished.

Retract statement about not syncing to iPhone 5, More info: I'm running OS X 10.9.5 and updated to Safari 7.1. All Google Calendar events are gone.

Lion update wiped out all my JDKs

I upgraded to Lion and the darn thing just deleted all the JDKs I had previously installed - i.e. I had both JDK 1.6u22 and 1.6u26, including javadocs and source.
After the upgrade, I tried running Netbeans (a Java development environment) and it couldn't run. Lion offered to install a JDK - I agreed. It installed JDK 1.6u26, but I can't find any source or javadoc jars. I'm pretty new to the Mac environment - since it seems to have such a strange/distributed setup for Java, maybe I'm just no looking in the right places. If someone could point me to where the src/javadocs are kept, I'd appreciate a hint.
If it indeed wiped out the src/javadocs I had, where can I download them? If I go to Oracle and get the generic JDK/docs/src, I imagine I won't see the Apple modifications.
Thanks,
Tom

Did you backup your Mac via TimeMachine before upgrading? You should be able to go back and pull out any resources you need.
I do all my Java programming via Windows on Eclipse so I'm not sure where you should look on OSX.

TS1702 I've done recent iOS update on IPad (2nd gen) and now game center will not open. and when I attempt to contact support it tells me that I need current safari browser, yet when I plug in it tells me all is up to date????????

I've done recent ios update on my IPad (2nd gen.) and now game center has stopped connecting. Just goes to blank white screen. I have synced 4 times and turned IPad on and off several times. when I try to connect to Apple support it tells me that i must have current safari browser. Yet when I sync to my MAC it tells me all is up to date with current ios.
Please help.......

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
iTunes free download from www.itunes.com/download

My phone said I needed to update my settings. when I did it wiped out all my contacts and photos. Help!!!

my phone said I needed to update my settings. when I did, it wiped out all my contacts and photos. HELP!

restore from backup http://support.apple.com/kb/HT1766

My PC recently crashed and wiped out all my info including my music..

My PC recently crashed and wiped out all my info including my music, i still have it all on my ipod. is there anyway possible i can restore the songs on my ipod back into my computer eventhough my itunes library is empty? i read something about turning my ipod into a disk drive.. someone please help me!!

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to manual transfer – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

I updated my software on my ipad, and it wiped out all my calendar entries. Is there a way to retrieve them? My planner is my life and I am feeling totally lost!!!!!

Please Help!! When I updated my Ipad2 it wiped out all of my calendar entries. Is there a way to retrieve them? I have looked in Icloud and itunes and am not finding the calendar there, as it comes on the ipad and is not an app.

Were you syncing calendar events over the air with your iCloud account or syncing calendar events direct with a supported calendar app on your computer via the iTunes sync process?
If your planner is your life, not a good idea to depend on one device for your calendar events. They should be available on your computer as well along with the data included with your computer's backup.

Last update to itunes wiped out all downloaded files and playlists....NOT IMPRESSED!! Any ideas??

Last update to Itunes wiped out all downloaded files and playlists. Not Impressed. Been searching for resolutions...everywhere. No such luck.....tried everything other than looking in the pc's registry.....not sure how to pull that off , but itunes is bugging me with these updates.....HELP!!! Lots of lost money here and no help.

See Empty/corrupt library after upgrade/crash.
tt2

HELP! An update wiped out all info from my iPhone. Now Game Center doesn't recognize me! Why?

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