Help, anyone with an iphone wont show their name when i text them.

So my boyfriend and my mom, since I updated my phone their number up top when i text them has a 1+ in front of it.  It also says Add Contact at the top next to edit, so I clicked on it and it says Add New or Add to Existing.  I chose Add to Existing and it still wont show their name.  I even tried deleting the 1 + and deleting the number under the contact without the 1+ and it still wont work.  What do I do??

Make sure they are sending to your phone #, not your email address.

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