Help! Aperture requires serial number when I open it now.

Ever since I upgraded to OSX mountain lion now when I open aperture it asks for a serial number. I purchased it as a download at the app store and did not include a serial number. Can anyone tell me what I should do?

At some point did you have a version of Aperture that you acquired from a distribution stream other than the Mac App Store (MAS)?
I suggest using an app, such as AppCleaner, to completely remove Aperture from your Mac and then download the app again from the Purchases list in the MAS Purchases pane.

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