Help! App Store spinning wheel when trying to download OS X Lion
I've spent several hours today trying to download OS X Lion from the App Store. Everytime I click on the 29.99 button, and then the Buy App button the spinning wheel starts at the top of the App Store Window. If anyone has any advice, I'd love to hear it!
My specifics: iMac, 2.4 GHz Intel Core 2 Duo, Memory 4GB 667 MHz DDR2 SDRAM, Available space 162.7 GB, Max OS X Version 10.6.8 (Snow Lepoard)
I called Apple Support, and they told me to order the USB drive, but I'd like to just download this ASAP.
Thanks a million!
"The solution is not to have to spend more then twice as much to be able to access the same thing you can through the app store." (Opps, don't know how to credit the prior commenter, but thank you!)
They didn't even mention the $69 price! As it is I already had to order the 2012 Quickbooks (over $150!), because Lion didn't support my 2010 Quickbooks - wow, this upgrade is getting more and more expensive! Even though I LOVE my Apple products, I tell people that they don't "nickle and dime you, they 100 dollar bill you to death!"
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App Store keeps Crashing when trying to purchase Mountain Lion.
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App store not responding when trying to upgrade to Mavericks
Hi all,
I have a Macbook pro (2.7 Ghz intel Core i7, 4 GB) with snow leopard (10.6.8) which I wanted to upgrade (finally) to Mavericks.
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Mac App Store Keeps Crashing When Trying To Update
I keep getting a NSInvalidArgumentException when I click on the updates tab in the mac App Store. Not really sure how to resolve the issue. Has anyone seen this before?
Process: App Store [660]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.2.2 (129.16)
Build Info: Firenze-129016000000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [439]
User ID: 8583
Date/Time: 2013-11-23 14:27:23.203 -0800
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 56403 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 23 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID: 046AFAE4-9D5F-8964-A0A3-5C5059E2CA59
Crashed Thread: 14 Dispatch queue: com.apple.SoftwareUpdate.SUCatalogFetchAuthenticationHandler
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[__NSArrayM insertObject:atIndex:]: object cannot be nil'
terminate called throwing an exception
abort() called
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff9044eb06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff9273e3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff903ff27a -[__NSArrayM insertObject:atIndex:] + 282
3 libdispatch.dylib 0x00007fff8e7fdf01 _dispatch_call_block_and_release + 15
4 libdispatch.dylib 0x00007fff8e7fa0b6 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff8e7fb47f _dispatch_queue_drain + 235
6 libdispatch.dylib 0x00007fff8e7fb2f1 _dispatch_queue_invoke + 52
7 libdispatch.dylib 0x00007fff8e7fb1c3 _dispatch_worker_thread2 + 249
8 libsystem_c.dylib 0x00007fff8fbd4cdb _pthread_wqthread + 404
9 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff903eb233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff903f0916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff903f00e2 CFRunLoopRunSpecific + 290
5 com.apple.HIToolbox 0x00007fff8e86deb4 RunCurrentEventLoopInMode + 209
6 com.apple.HIToolbox 0x00007fff8e86dc52 ReceiveNextEventCommon + 356
7 com.apple.HIToolbox 0x00007fff8e86dae3 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff89700533 _DPSNextEvent + 685
9 com.apple.AppKit 0x00007fff896ffdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
10 com.apple.AppKit 0x00007fff896f71a3 -[NSApplication run] + 517
11 com.apple.AppKit 0x00007fff8969bbd6 NSApplicationMain + 869
12 com.apple.appstore 0x0000000102c7ba24 0x102c7a000 + 6692
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8f977d16 kevent + 10
1 libdispatch.dylib 0x00007fff8e7fcdea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8e7fc9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff903eb233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff903f0916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff903f00e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff882f2546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff88350562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 11:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8f977322 __select + 10
1 com.apple.CoreFoundation 0x00007fff9042ff46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 14 Crashed:: Dispatch queue: com.apple.SoftwareUpdate.SUCatalogFetchAuthenticationHandler
0 libsystem_kernel.dylib 0x00007fff8f977212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8fbd3b24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff8fc17f61 abort + 143
3 libc++abi.dylib 0x00007fff9265d9eb abort_message + 257
4 libc++abi.dylib 0x00007fff9265b39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff9273e873 _objc_terminate() + 91
6 libc++.1.dylib 0x00007fff8f03e8fe std::terminate() + 20
7 libobjc.A.dylib 0x00007fff9273e5de objc_terminate + 9
8 libdispatch.dylib 0x00007fff8e7fa0ca _dispatch_client_callout + 28
9 libdispatch.dylib 0x00007fff8e7fb47f _dispatch_queue_drain + 235
10 libdispatch.dylib 0x00007fff8e7fb2f1 _dispatch_queue_invoke + 52
11 libdispatch.dylib 0x00007fff8e7fb1c3 _dispatch_worker_thread2 + 249
12 libsystem_c.dylib 0x00007fff8fbd4cdb _pthread_wqthread + 404
13 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 15:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8877fb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff889a2bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 16:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 17:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 18:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 19:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8877fb66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff889a2bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 20:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 21:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 22:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff889059d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff889058b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 23:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8877fb2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff93327d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff9287812a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff889b825f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 24:: Dispatch queue: com.apple.SoftwareUpdate.SUAppStoreController.ScanAndSession
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff903eb233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff903f0916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff903f00e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff883557ee -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 268
6 com.apple.Foundation 0x00007fff8835569b -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
7 com.apple.SoftwareUpdate.framework 0x0000000103155316 -[NSRunLoop(SUAdditions) _runUntilCondition:periodicAction:] + 162
8 com.apple.SoftwareUpdate.framework 0x0000000103126dab -[SUScan performSynchronousScan] + 152
9 com.apple.SoftwareUpdate.framework 0x000000010314d2d5 __144-[SUAppStoreUpdateController _startScanningForUpdates:conditionally:includingPrerelease:rampedUnseen:skipIfN otInitial:notifyOn:progress:finish:]_block_invoke_0189 + 626
10 libdispatch.dylib 0x00007fff8e7fdf01 _dispatch_call_block_and_release + 15
11 libdispatch.dylib 0x00007fff8e7fa0b6 _dispatch_client_callout + 8
12 libdispatch.dylib 0x00007fff8e7fb47f _dispatch_queue_drain + 235
13 libdispatch.dylib 0x00007fff8e7fb2f1 _dispatch_queue_invoke + 52
14 libdispatch.dylib 0x00007fff8e7fb1c3 _dispatch_worker_thread2 + 249
15 libsystem_c.dylib 0x00007fff8fbd4cdb _pthread_wqthread + 404
16 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 34:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 35:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 36:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 37:
0 libsystem_kernel.dylib 0x00007fff8f9776d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8fbd4f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff8fbd4ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8fbbf191 start_wqthread + 13
Thread 38:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8f9770fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8fbd6fb9 _pthread_cond_wait + 869
2 com.apple.CoreVideo 0x00007fff8fc9d2a1 CVDisplayLink::runIOThread() + 689
3 com.apple.CoreVideo 0x00007fff8fc9cfd7 startIOThread(void*) + 148
4 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 39:: Dispatch queue: com.apple.SoftwareUpdate.SUHelperProxy
0 libsystem_kernel.dylib 0x00007fff8f975686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8f974c42 mach_msg + 70
2 com.apple.SoftwareUpdate.framework 0x000000010313e26a suhelperd_client_make_queues + 76
3 com.apple.SoftwareUpdate.framework 0x000000010314080b __27-[SUHelperProxy makeQueues]_block_invoke_0 + 61
4 libdispatch.dylib 0x00007fff8e7fa0b6 _dispatch_client_callout + 8
5 libdispatch.dylib 0x00007fff8e7fb723 _dispatch_barrier_sync_f_invoke + 39
6 com.apple.SoftwareUpdate.framework 0x00000001031407aa -[SUHelperProxy makeQueues] + 131
7 com.apple.SoftwareUpdate.framework 0x000000010312542a -[SUScan _scanMain:] + 2298
8 com.apple.Foundation 0x00007fff88350562 __NSThread__main__ + 1345
9 libsystem_c.dylib 0x00007fff8fbd2772 _pthread_start + 327
10 libsystem_c.dylib 0x00007fff8fbbf1a1 thread_start + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x000000010848cc58 rdx: 0x0000000000000000
rdi: 0x000000000000c10f rsi: 0x0000000000000006 rbp: 0x000000010848cc80 rsp: 0x000000010848cc58
r8: 0x00007fff786ef278 r9: 0x000000000000000b r10: 0x0000000030000000 r11: 0x0000000000000206
r12: 0x000000010848cde0 r13: 0x0000000000000000 r14: 0x000000010848d000 r15: 0x000000010848ccc0
rip: 0x00007fff8f977212 rfl: 0x0000000000000206 cr2: 0x00007fff786e8ff0
Logical CPU: 0
Binary Images:
0x102c7a000 - 0x102cfcff7 com.apple.appstore (1.2.2 - 129.16) <849DBFF9-A5EB-313A-AD23-B4267DCA1B8E> /Applications/App Store.app/Contents/MacOS/App Store
0x102d2d000 - 0x102d71fff com.apple.CoreRecognition (1.2 - 20.9) <9B01728E-489E-3E4F-9E43-D818A6AEBBE9> /System/Library/PrivateFrameworks/CoreRecognition.framework/Versions/A/CoreReco gnition
0x102d85000 - 0x10307dfff com.apple.CommerceKit (1.2.0 - 135.34) <EA0891D7-235D-3682-9D88-C1964A5F02FF> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/CommerceKit
0x10311b000 - 0x10317afff com.apple.SoftwareUpdate.framework (6 - 473) <14DF8520-A1AA-3C75-B811-628E0909F6FD> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x1031c5000 - 0x1031c9fff com.apple.ServerInformation (1.2 - 1) <5AC80E5E-3B55-3784-854D-1D49A874E775> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x1031d2000 - 0x103274fff com.apple.PackageKit (3.0 - 262) <AFD81185-9C3D-3454-B29D-32B8828026B8> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x1032e4000 - 0x103303ff7 com.apple.DistributionKit (700 - 735) <CEF22223-B453-353B-BED2-E08E072033A3> /System/Library/PrivateFrameworks/Install.framework/Frameworks/DistributionKit. framework/Versions/A/DistributionKit
0x104bdc000 - 0x104bdcff9 +cl_kernels (???) <AC1CCCCF-BB28-466A-9235-C3CEB208167F> cl_kernels
0x10728b000 - 0x1072a1ff7 com.apple.webcontentfilter.framework (3.1 - 5) <1C3967C0-93B5-3D98-AC74-393EEAEA5505> /System/Library/PrivateFrameworks/WebContentAnalysis.framework/WebContentAnalys is
0x107469000 - 0x107469ffc +cl_kernels (???) <7FE24213-30E4-4F16-BBA5-C56C038206E8> cl_kernels
0x107b49000 - 0x107b4affb +cl_kernels (???) <028FD32B-26B3-478F-AA48-3C10CE16AAA1> cl_kernels
0x107b57000 - 0x107b60fe7 libcldcpuengine.dylib (2.2.16) <B6E3B14B-1EAC-3FDD-8AED-87231A033BED> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
0x107cca000 - 0x107d64ff7 unorm8_bgra.dylib (2.2.16) <5D62BED8-DF5D-3C51-94B4-57368FF10DDB> /System/Library/Frameworks/OpenCL.framework/Libraries/ImageFormats/unorm8_bgra. dylib
0x10829f000 - 0x1082a0ffb +cl_kernels (???) <90D4C12D-E5B8-48E5-BB69-9A61BED257A0> cl_kernels
0x108303000 - 0x108304ffa +cl_kernels (???) <1D23A248-D881-48A1-819C-D608E21048C2> cl_kernels
0x10c043000 - 0x10c201fff GLEngine (8.10.1) <1BD4D913-CE6C-3389-B4E1-FC7352E4C23F> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x10c238000 - 0x10c3a8fff libGLProgrammability.dylib (8.10.1) <3E488CEF-5751-3073-B8EE-0B4CA39CB6AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x10c3e0000 - 0x10c868ff7 com.apple.driver.AppleIntelHD4000GraphicsGLDriver (8.16.74 - 8.1.6) <A7A9E774-2CB7-3A51-9C65-0F39F0F6D1F3> /System/Library/Extensions/AppleIntelHD4000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD4000GraphicsGLDriver
0x10c9dc000 - 0x10c9e1fff com.apple.IOAccelerator (74.15 - 74.15) <D8C40179-4A29-3401-9B35-6E61EA278D41> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x10c9e9000 - 0x10c9f5fff libGPUSupportMercury.dylib (8.10.1) <1DE2D7F9-C031-3BBF-BD5F-4E1208B6F296> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x10cdfc000 - 0x10ce27fff GLRendererFloat (8.10.1) <055EC8E7-2D7E-370C-96AD-DBEEDB106927> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x7fff6287a000 - 0x7fff628ae93f dyld (210.2.3) <36CAA36E-72BC-3E48-96D9-B96A2DF77730> /usr/lib/dyld
0x7fff872b5000 - 0x7fff872e0fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff872e1000 - 0x7fff872e1ffd com.apple.audio.units.AudioUnit (1.9.2 - 1.9.2) <6D314680-7409-3BC7-A807-36341411AF9A> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff872e2000 - 0x7fff872ecfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff874f4000 - 0x7fff874f4fff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff874f5000 - 0x7fff87538ff7 com.apple.ShareKit (1.0 - 119.13) <9E8948B4-A2AE-3990-9A93-7DFA1D3A1326> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x7fff87539000 - 0x7fff8753dfff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff8753e000 - 0x7fff87565ff7 com.apple.speech.LatentSemanticMappingFramework (2.9.3 - 2.9.3) <CDB23C93-853B-3F18-985C-6D32D4704F26> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x7fff87566000 - 0x7fff87566fff com.apple.Carbon (154 - 155) <1B2846B1-384E-3D1C-8999-201215723349> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff87567000 - 0x7fff8757aff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff8757b000 - 0x7fff8757fff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff87580000 - 0x7fff875acff7 libRIP.A.dylib (333.1) <CC2A33EB-409C-3C4D-97D4-41F4A080F874> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff87685000 - 0x7fff87691ff7 com.apple.DirectoryService.Framework (10.8 - 151.10) <DA05EF06-8EBD-3759-B5D3-E6FC86C5D850> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff876cd000 - 0x7fff87792ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff880c7000 - 0x7fff881c4ff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff881c5000 - 0x7fff881c8fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff881c9000 - 0x7fff881e8ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff8822e000 - 0x7fff8823bfff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff8823c000 - 0x7fff8825eff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff882ba000 - 0x7fff88619fff com.apple.Foundation (6.8 - 945.18) <1D7E58E6-FA3A-3CE8-AC85-B9D06B8C0AA0> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff8861a000 - 0x7fff88778fef com.apple.MediaControlSender (1.7 - 170.20) <853BE89D-49B0-3922-9ED5-DDBDE9A97356> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x7fff88779000 - 0x7fff88a14ff7 com.apple.JavaScriptCore (8536 - 8536.30) <FE3C5ADD-43D3-33C9-9150-8DCEFDA218E2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff88a70000 - 0x7fff88b8afff com.apple.coreavchd (5.6.0 - 5600.4.16) <0CF2ABE5-B088-3B5D-9C04-47AE708ADAE3> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x7fff88bbd000 - 0x7fff88bbdfff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff88c1e000 - 0x7fff88c1fff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff88c20000 - 0x7fff88c88fff libvDSP.dylib (380.10) <3CA154A3-1BE5-3CF4-BE48-F0A719A963BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff88c89000 - 0x7fff88db3fff com.apple.avfoundation (2.0 - 361.40.1) <82E0EE8C-6026-33AD-8947-B20D2ED7B2E1> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff88db4000 - 0x7fff89324ff7 com.apple.CoreAUC (6.22.03 - 6.22.03) <A77BC97A-B695-3F7E-8696-5B2357C2726B> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff89325000 - 0x7fff8932eff7 com.apple.CommerceCore (1.0 - 26.2) <AF35874A-6FA7-328E-BE30-8BBEF0B741A8> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff89578000 - 0x7fff8957bff7 libdyld.dylib (210.2.3) <F59367C9-C110-382B-A695-9035A6DD387E> /usr/lib/system/libdyld.dylib
0x7fff895ab000 - 0x7fff8a1d8fff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff8a1d9000 - 0x7fff8a615fff com.apple.VideoToolbox (1.0 - 926.106) <B1185D9D-02AC-3D27-B894-21B1179F2AEF> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8a616000 - 0x7fff8a672fff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8a673000 - 0x7fff8a69ffff com.apple.quartzfilters (1.8.0 - 1.7.0) <B8DE45D7-1827-3379-A478-1A574A1D11D9> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x7fff8a6a0000 - 0x7fff8a83bfef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff8a83c000 - 0x7fff8a885ff7 com.apple.DiskManagement (5.3.1 - 680) <5438A1FF-B92C-3D28-A8E4-FB41F03144C2> /System/Library/PrivateFrameworks/DiskManagement.framework/Versions/A/DiskManag ement
0x7fff8a886000 - 0x7fff8a888fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8a889000 - 0x7fff8a8e3ff7 com.apple.opencl (2.2.19 - 2.2.19) <3C7DFB2C-B3F9-3447-A1FC-EAAA42181A6E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8a8e4000 - 0x7fff8a918fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff8a919000 - 0x7fff8a91cfff libRadiance.dylib (851) <C317B2C7-CA3A-329F-B6DC-7CC33FE08C81> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff8a91d000 - 0x7fff8ab78ff7 com.apple.QuartzComposer (5.1 - 287.1) <D1DD68D1-05D5-3037-ABB6-BF6EB183C155> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x7fff8ab79000 - 0x7fff8abe7ff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff8ac39000 - 0x7fff8ac47ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff8ac48000 - 0x7fff8ac95fff com.apple.CoreMediaIO (309.0 - 4163.1) <8FD1C1A9-25C5-3B9E-A76D-BE813253B358> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x7fff8ac96000 - 0x7fff8ac97fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff8ac98000 - 0x7fff8ac99fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff8ac9a000 - 0x7fff8ad38ff7 com.apple.ink.framework (10.8.2 - 150) <3D8D16A2-7E01-3EA1-B637-83A36D353308> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff8ad39000 - 0x7fff8adbafff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8ae34000 - 0x7fff8ae35ff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff8ae36000 - 0x7fff8af41fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff8af92000 - 0x7fff8af94ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff8af95000 - 0x7fff8afddfff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff8afde000 - 0x7fff8b01eff7 com.apple.MediaKit (14 - 687) <8AAA8CC3-3ACD-34A5-9E57-9B24AD8AFD4D> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff8b076000 - 0x7fff8b076fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <F565B686-24E2-39F2-ACC3-C5E4084476BE> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8b0b5000 - 0x7fff8b100fff com.apple.CoreMedia (1.0 - 926.106) <64467905-48DC-37F9-9F32-186768CF2640> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8b101000 - 0x7fff8b1fefff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff8b202000 - 0x7fff8b23cff7 com.apple.GSS (3.0 - 2.0) <423BDFCC-9187-3F3E-ABB0-D280003EB15E> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff8b23d000 - 0x7fff8b2a0fff com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff8b2a1000 - 0x7fff8b572ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff8b574000 - 0x7fff8b574fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff8b667000 - 0x7fff8b687fff libPng.dylib (851) <3466F35C-EC1A-3D1A-80DC-175857FA19D5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8b9af000 - 0x7fff8b9b0ff7 libSystem.B.dylib (169.3) <9089D72D-E714-31E1-80C8-698A8E8B05AD> /usr/lib/libSystem.B.dylib
0x7fff8b9be000 - 0x7fff8b9e0ff7 libxpc.dylib (140.43) <70BC645B-6952-3264-930C-C835010CCEF9> /usr/lib/system/libxpc.dylib
0x7fff8b9e4000 - 0x7fff8ba05ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff8ba06000 - 0x7fff8ba07fff libScreenReader.dylib (264.6) <299274C2-0030-3FDC-8C8F-2933095CD02B> /usr/lib/libScreenReader.dylib
0x7fff8ba08000 - 0x7fff8badbff7 com.apple.DiscRecording (7.0 - 7000.2.4) <E5F3F320-1049-32D8-8189-916EF5C40A1A> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff8badc000 - 0x7fff8bb08fff com.apple.framework.Apple80211 (8.5 - 850.252) <73506CA1-CF76-3A98-A6F2-3DDAC10CB67A> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8bb09000 - 0x7fff8bb5aff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <581BF463-C15A-363B-999A-E830222FA925> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x7fff8bb5b000 - 0x7fff8bb5fff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff8bbcc000 - 0x7fff8bfe9fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff8c013000 - 0x7fff8c06ffff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8c070000 - 0x7fff8c1c2fff com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) <DC5F3D1B-036A-37DE-BC24-7636DC95EA1C> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8c1c3000 - 0x7fff8c1eafff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff8c1eb000 - 0x7fff8c1f3fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8c1f4000 - 0x7fff8c2f6fff libcrypto.0.9.8.dylib (47.2) <CF3BAB7E-4972-39FD-AF92-28ACAFF0873E> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8c2f7000 - 0x7fff8c360fff libstdc++.6.dylib (56) <EAA2B53E-EADE-39CF-A0EF-FB9D4940672A> /usr/lib/libstdc++.6.dylib
0x7fff8c361000 - 0x7fff8c389fff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff8c4e4000 - 0x7fff8c79bff7 com.apple.MediaToolbox (1.0 - 926.106) <57043584-98E7-375A-89AE-F46480AA5D97> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff8c7c8000 - 0x7fff8c9fdff7 com.apple.CoreData (106.1 - 407.7) <A676E1A4-2144-376B-92B8-B450DD1D78E5> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8c9fe000 - 0x7fff8ca0afff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff8ca0b000 - 0x7fff8ca8aff7 com.apple.securityfoundation (6.0 - 55115.4) <8676E0DF-295F-3690-BDAA-6C9C1D210B88> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff8cac8000 - 0x7fff8cb48ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <39B53565-FA31-3F61-B090-C787C983142E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff8cb8f000 - 0x7fff8cc84fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff8cc85000 - 0x7fff8cd76ff7 com.apple.DiskImagesFramework (10.8.3 - 345) <5C56181F-1E9F-336A-B7BB-620565A8BD6E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff8cdbf000 - 0x7fff8cdcbfff com.apple.login (2.0 - 2.0) <2CE05B78-5D08-3666-B816-6E1874386407> /System/Library/PrivateFrameworks/login.framework/Versions/A/login
0x7fff8cdcc000 - 0x7fff8cf41ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff8cf42000 - 0x7fff8cf7ffef libGLImage.dylib (8.10.1) <91E31B9B-4141-36D5-ABDC-20F1D6D1D0CF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8cf80000 - 0x7fff8cf97fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff8cf98000 - 0x7fff8cfa6fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff8cfa7000 - 0x7fff8cfeaff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff8cfeb000 - 0x7fff8d302ff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x7fff8d303000 - 0x7fff8d339fff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff8d3c5000 - 0x7fff8d408ff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff8d409000 - 0x7fff8d40dfff com.apple.SecCodeWrapper (2.1 - 1) <D25DD827-7F03-35AA-AD37-8E8D49AAD765> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x7fff8d40e000 - 0x7fff8d594fff libBLAS.dylib (1073.4) <C102C0F6-8CB6-3B49-BA6B-2EB61F0B2784> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff8d595000 - 0x7fff8d595fff com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff8d596000 - 0x7fff8d5a1ff7 com.apple.DisplayServicesFW (2.7.2 - 357) <8AE56B58-A521-3F29-AAE2-10ADADBD30EA> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x7fff8d5ad000 - 0x7fff8d851ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8d852000 - 0x7fff8d85fff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8dd68000 - 0x7fff8dd96fff com.apple.CoreServicesInternal (154.3 - 154.3) <F4E118E4-E327-3314-83D7-EA20B1717ED0> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff8dd97000 - 0x7fff8dd97fff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x7fff8de25000 - 0x7fff8de5eff7 libssl.0.9.8.dylib (47.2) <46DF85DC-18FB-3108-91F6-52AE3EBF2347> /usr/lib/libssl.0.9.8.dylib
0x7fff8de5f000 - 0x7fff8de72ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <2F2694E9-A7BC-33C7-B4CF-8EC907DF0FEB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff8de81000 - 0x7fff8dec0ff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff8dec1000 - 0x7fff8ded5fff com.apple.AppContainer (2.1 - 1) <E1BC0E2F-836F-3082-A8CF-3CE7F6746535> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8e2c0000 - 0x7fff8e2c1ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff8e2c2000 - 0x7fff8e317ff7 libTIFF.dylib (851) <7706BB07-E7E8-38BE-A5F0-D8B63E3B9283> /System/Library/Frameworks/ImageIO.framework/Versions/A/ResourBack up all data. Don't continue unless you're sure you can restore from a backup, even if you're unable to log in.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Enter the following command in the Terminal window in the same way as before (triple-click, copy, and paste):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
This time you'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
App Store Quits Immediately when trying to open. Recently updated to 10.9.2
When trying to open the App Store on my mac, it immediately shows this.
I recently updated to Mavericks 10.9.2 but had no immediate issue. This is an office computer and our IT guy decided to change some accounts and sharing but I am not exactly sure what he did.
thank you!Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR..; sudo chown -R $UID:staff ~ $_; sudo chmod -R u+rwX ~ $_; chmod -R -N ~ $_; } 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take a few minutes to run, or perhaps longer if you have literally millions of files in your home folder. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if it frightens you, or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password dialog will open. You’re not going to reset a password.
In the dialog, select the startup volume ("Macintosh HD," unless you gave it a different name) if it's not already selected.
Select your username from the menu labeled Select the user account if it's not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
Spinning wheel when trying to play a rented movie
So I have been renting movies on my MacBook from the iTunes store since I bought my first apple TV years ago. I then play them from my Apple TV and never had an issue.
Since the last updates of iTunes and Apple TV OS I can no longer do this. All I get when I select a movie on my iTunes is a spinning wheel! It just sticks there.
What the heck Apple - get a grip - where is your testing !
The only way round it is if I play the movie on my macbook and stream it to my apple tv!If you are reading this message either in the online community or in an email notification you have received, please be aware it is a temporary post.
The support community is currently undergoing some minor problems which can occasionally result in newer posts being rendered invisible. One method of working around this issue and revealing the hidden posts is to add a further post of one’s own.
However because it’s not possible to see what one is replying to, it’s not possible to make a valid post in terms of the question(s) being asked, but once it has been posted and the invisible posts become visible again, one can then edit the post accordingly.
If you are seeing this in an email notification, unfortunately you won’t be notified of any subsequent edit and as such should return to the message in the online community to see any changes made to it.
On the other hand, if I have nothing worthwhile to say, it might remain as it is. -
Mac app store spinning wheel of death
trying to purchase lion
i click 'buy app' then get the beachball... must force quit...
up to date software
installed apple software installer update as well
reinstalled snow leopard on a different partition, updated etc... as well.
i have repaired permissions
10.6.8
2x2.8 ghz quad core MAC PRO 3,1
6 g ramheres the top of the report after force quit
Date/Time:
2012-06-16 13:35:03 -0400
OS Version:
10.6.8 (Build 10K549)
Architecture:
x86_64
Report Version: 7
Command:
App Store
Path:
/Applications/App Store.app/Contents/MacOS/App Store
Version:
1.0.2 (63.1)
Build Version: 1
Project Name:
Firenze
Source Version: 630100
Parent:
launchd [146]
PID:
193
Event:
hang
Duration:
6.20s (sampling started after 2 seconds)
Steps:
22 (100ms sampling interval)
Pageins:
18
Pageouts:
0
Process:
App Store [193]
Path:
/Applications/App Store.app/Contents/MacOS/App Store
UID:
501 -
When attempting to upgrade to 10.9.3 my Aple Store app locked up and gave me an error code of NSURLE ERROR Domain error-1012. It still thinks I need the upgrade even thogh I have successfully downloaded and installed it through another source. How can I correct this?
Hi,
That's because the download on the App store is to bussy.
I hat yersterday the same message ... after a fuw hours everything whas back to normal.
This is NOT your Mac or internet connection.
Dimaxum -
Spinning wheel when trying to log into Macbook Pro 17" connected to 27" thunderbolt display
I've got a 17" Macbook Pro connected to a brand new 27" Thunderbolt display. When I attempt to log in from user screen I consistently get the spinning wheel of death and have to power down on frequent basis. More a nuisance than anything but with the amount of money invested on the components in front of me this seems slightly silly. I can use this work around pretty easily, but my wife isn't real swift when it comes to these things so I'm looking for a long term fix.
lRlevolution,
if your hard drive has failed, then no amount of resetting the SMC will fix your hard drive — you’ll need to purchase a new hard drive (or SSD), format it in Disk Utility, install it in place of the old one, and install OS X on it. (If you plan on installing it yourself, you’ll need a T6 Torx screwdriver to remove the four screws from your current hard drive and put them in your new drive.) Is there a reason to believe that there might be a motherboard issue involved? -
I was trying to download the mobile version of facebook and eversince I tried, it says "Facebook will now begin to downlaod" and doesn't work at all... what should I do??
same problem, worse i cannot turn on my iphone now
-
Mac App Store does nothing when I click download on any App
MacBook Pro (13-inch, Mid 2009), OS X: Snow Leopard 10.6.8
Hello,
my problem is that when I am in the Mac App Store and click download on any App or on the new OS X Yosemite (which is why I am opening this thread) nothing happens.
The font turns grey indicating that I clicked the button, but after that... nothing. I don't even get an error message telling me what's wrong.
And when I go to another Tab in the Store like from "Updates" to "Highlights" and then back to Updates it shows the button as if I didn't click it in the first place.
Images (english is not my main language):
What I did is search for hours what could be wrong. What I tried was:
- Log Out and start the application again, then log back in
- Try downloading with another Apple-ID
- Start the MacBook in Safe-Mode
- Several restarts of the MB itself
- Repair the rights to the volume (this one is tricky for me to explain: something like the HardDrive Managing Program)
Those are the things I can remember.
Other information that might be useful:
- I have a stable WiFi Connection and no VPN or similar in use
- Except from Google Chrome I didn't install anything as I got the MB a few days ago where it was as if it was used the first time
I hope you can help me as I am really desperate getting this to work.I am running OX YS X YOSEMITE 10.10.3 with a macbook pro 13" and have this same problem: App store shows there are apps to update. I click update (either just one or all), and they mac shows the update button greyed out, as if i had pressed "UPDATE". For hours on end, nothing happens. NOTHING! I've restarted the mac, which is about as much as i know. Please help me solve this issue, as i'm using Pages and numbers apps and feel like they are stuck in apple limbo/**** without the new update. Hoping to get this resolved soon.
-
HT1338 error message when trying to download os x lion
Hi. I bought OS X Lion from itunes online. My computer has enough memory, etc., so that is not the problem.
I keep getting an error message. I think it might be some printers in the way - I think this because that kept popping up today when I was at the Genious Bar.
Any suggestions on how to find out what the error is? No code is given.
Thanks in advance.It appears Apple’s download servers are ‘overwhelmed’ today. I couldn’t download the newest iTunes update or IOS 7 and there are a lot of discussions today about not being able to download. One poster said they had chatted with App Store support who confirmed the problem.
-
Spinning wheel when trying to save
whenever I try to save a certain document (ms word) i get the spinning color wheel.
Does it go away after a while or stay on that and you have to Force Quit ?
Some Office Applications can have problems with corrupt or missing Fonts that can cause a few issues it might be worth running FontDoctor or some other freeware Font checker to see if all the source files are correct and in the right place, possibly remove duplicates as well.
Does the document have clip art files in it or other images or is it just plain text ?
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FB4 Beta 2: Stopped working today. Is that intentional?
Hello, I have 47 days left on my beta2. It worked yesterday, but not today. Is that intentional?
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The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words happening every day right here on our community. We know the success as a community is based on the continual and lively contributions of our valued me
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Not all selected raw files will open
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Using shuffle without ear buds
How can you switch songs without using earbuds? If I have this connected to any device, all I can do is turn on shuffle or play in order.
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All I am trying to do is help my wife create a language lesson. Each section I have marked with a chapter marker. When I try to burn it to a cd I get a warning that the chapters are too close together and I need to put at least 7 seconds between each