HELP - Apparently my ipod is in use and won't let me update....

What does this mean???? I am trying to restore and when I do - this message comes up.
The iPod could not be unmounted because it is in use. Please close any open files on the iPod and try again.

Have you tried the Windows "safely remove hardware" button on the bottom right? You also need to make sure that your iPod is not in disk mode.

Similar Messages

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    Hello!
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    Do you have a windows or a mac computer?
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  • ITunes claims my 5th gen ipod has old software, but won't let me update

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    "Step 1
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    I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

  • ITunes keeps crashing and won't let me update to ios 5 + many more problems with iTunes

    Here is alist of all my problems:
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    I am having the same problem. I'm wanting to update to iOS 7, the 'Update Now' button is available, but it says I can't download due to no Internet connection. I DO have an Internet connection, but either way it won't let me update. Help!

  • HT204266 I have a balance on my iTunes gift card but when I try to redeem it, the message says the code has already been used and won't let me go on

    I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?

    Hi Rosemarie316,
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    Go to the iTunes support page and select your iTunes country.
    From the iTunes support page, choose Contact Support on the lower-left side of the page.
    Follow the instructions to get iTunes Store support assistance.
    I hope this information helps ....
    Have a great day!
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  • During setup sync tells me my email address is already in use and won't let me go any further. I only have one email and don't want to setup another. How do I setup sync?

    I can log into the sync account management with this URL https://account.services.mozilla.com and nothing is listed. When I go to the Sync tab within the preferences window, only two options are listed: Setup a New Account and or Pair a Device. Setting up an account doesn't allow me to use the email address I would like to, saying the email is already in use. I can't "pair a device" because the computer I'm trying to "pair" is my main computer (laptop). I used sync way back when it first came out and it seems as though there are new requirements (legal and otherwise) requiring me to setup a new account. How do I setup and use sync with the email address I have in place already without having to use another email address?

    There was a major change in Sync services back in Dec 2010, but nothing w9th regards to the Username / email address and Password since that time.
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  • HT4623 My iphone has 7.85gb of "other" space and won't let me update because of lack of space. How can I get rid of this "other" space?

    I am trying to update my wifes 4s to iOS 7 but her "other" has so much space taken up that it will not update. How can i get rid of "other" data space?

    tgarmy wrote:
    Now it tell me Itunes cannot backup because an "error" occured???? If i can't back it up then what do i do?
    Restart the computer and the iPhone might resolve a backup issue. Also, try resetting the iPhone by holding both the sleep/wake button and the Home button at the same time for at least 10 seconds until the Apple logo reappears. Afterward, attempt to restore again.
    Before you restore,  consider a few other things... One particular onging thread regarding "other" data has users finding that text messages with photos and/or videos taking up the "other" space. Deleting those text conversations helps regain space. (Before deleting, transfer any photos and videos you want to keep to your camera roll or computer.) In addition, check for any deleted phone voicemail messages and delete those to as well as voice memos.
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    Help ?!

    Check the AppleCare number for your country here:
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    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • MY Iphone4s is frozen up and won't let me scroll down and is reading me off everything i touch and making me double click to get anything to work. Help!

    Help!
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    try the re-boot hold on/off button while holding the home button and wait for the apple to appear then let go of both buttons

  • My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

    Maybe heresince yu proviced little informatin about what security code yu are talking about.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    Contact iTunes:
    Apple - Support - iTunes - Contact Us

  • Need help re-synching iPods with new computer and getting iTunes to...

    Need help re-synching iPods with new computer and getting iTunes to recognize our iPods (it doesn't even recognize them when they're plugged in).
    Hubby wiped my harddrive for me, so now I need to get everything back in proper places. I'm using windows XP and installed iTunes once again (I believe it's version 8). I also installed all of my iTunes songs. Now I need to know where to go from here. We have 3 iPods and I need to get them all synched once again. I know how to create different libraries for each of us, but I can't figure out how to get our songs back into our iTunes libraries. When I open iTunes and plug in an iPod, iTunes doesn't even show that an iPod is plugged in.
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    TIA
    Brandy

    Thanks Zevoneer. The "Restart ipod service" worked and itunes is now recognizing my ipod! Hooray!
    Okay, now how do I synch all of our ipods with our individual libraries (I don't want all of my kids' songs and vice versa)? We each have hundreds of songs on our ipods that we don't want to lose.
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  • I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why?

    I just found my old ipod touch (i think 1st generation) and would like to let my toddler use it instead of my phone.  I am trying to download apps but it say I need to update to 4.3 but it won't let me update.  I have the most recent itunes. any idea why? I saw a thread saying to purchase the newest software (that was posted a few years ago) I paid 4.95 for the software and it's still saying it can't be updated.  Am I just SOL??

    The 1G iPod can only go as high as 3.1.3. The 1G does not have an internal speaker or volume buttons on the upper left edge.
    Identifying iPod models
    To more easily find compatible apps:
    iOSSearch - search the iTunes store for compatible apps.
    Apple Club - filter apps by iOS version.

  • My Game Center won't work on my iPod touch 2nd Gen. It let me sign up but it won't load any of my games and won't let me play with my friends. I don't know why? Any help?

    My ipod touch 2nd Gen let me sign up to game center but it won't load any of my games and won't let me play with my friend. I don't know if it's like this because it is old and slow, or what. Please help me figure this out. Thank You.

    Try:
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    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • My ipod touch got wet and won't turn on. please help

    My ipod touch got wet and won't turn on. please help

    First dry the iPod.
    How to fix a wet iPod or iPhone | eHow.comfix-wet-ipod-iphone.html
    Then
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

  • Ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

    ever since I updated my iPod software my iPod will not connect to the app store and won't let me download anything. help

    Hook it up to your computer and open itunes. try to download hte apps via your computer. Every time you update hte software you have to reagree to the itunes terms of service. Sometimes it's hard to get it to come up on the device, but is easier on a computer.

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