Help appreciated. Using Mac OSX 10.9.5. Photoshop Elements 11 won't load returns error 213:5 (Problem has occurred with licensing of this product)
Have tried following but no solution so far:
1. Uninstall and reinstall
2.Removed com.adobe.photoshopElements.Plist, and further uninstall and reinstall
3. Set up new admin account (to address possible missing permissions) and launched PSE 11 but same problem
4.Booted in safe mode to exclude possible plug in issues- no difference
(Adobe Premier Elements 11 still works fine). I suspect the PSE 11 problem is license key related??? but can't find any further info and am at a loss what to do next.
Any suggestions for a fix would be most appreciated
That error means there is a critical crash or signature error in the licensing system. Could be that you may need to check your system's security certificates, firewall and other things...
Mylenium
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Help! Starting Premiere Elements 10: A problem has occured with the licensing... Error 213:11.
When starting the product, this error comes up:
I tried several reinstalls with/without admin rights, with/without diabled antivir software, as testversion and with a valid licence key. All under Windows 7 32bit.
What can I do?
Thx, GuenterConfiguration Error the steps should still be applicable for Premiere Elements 10. For the best assistance, I recommend our chat support at http://adobe.ly/tl8Vx7. Our chat representatives can provide a personalized experience to resolve the issue you have described.
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