Help ASAP-Blackberry Curve is being wiped

I have a Blackberry Curve 8530. My phone locks itself after two minutes and I enter a password to unlock it. By accident, I entered it incorrectly the first two times and even though I was sure I entered the right password the third time, my phone started being wiped. So, I took out the battery right away and as of now the battery is still out of the phone. Is there anything I can do to get my information back/stop it from being wiped? Should I put the battery back in? Any help would really be appreciated!

Hi zukiharu
Welcome to Support Forums
Sorry to hear that ! By default it set to 10 unless someone change the attempt option as in your case you got only 3 attempts. If we enter Incorrect password then for security reason our BlackBerry device will wipe itself up. And I sorry to say that if you don't have a backup then its all lost forever.
I think you are not able to properly enter your password on the BlackBerry keyboard. For example , if your password is
zuki123
And you enter z > u >k > i > alt > 1>2>3
the actual result will be
zuki1er
You must enter
z > u > k > i > alt > 1 > alt > 2 > alt > 3
to get zuki123 on your device. So, while on the BlackBerry keyboard you think you are typing zuki123 but you are actually typing zuki1er
I hope it will help in future course.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Similar Messages

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

Email help on Blackberry Curve 8520

Hi Everyone
I am a new blackberry user and have one question. I have set up my yahoo email account and it was working find, I could send and receive emails. Now I can send emails but not receive emails unless i log into my WI-FI?? Can anyone help me on this as I do not want to be connected to wi-fi to receive emails.
Thank you

Hi there!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
Homescreen > Options > Advanced Options > Host Routing Table > (it does not matter which line is current) > Register Now
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you should try deleting and re-adding your BIS conduits for the affected email accounts.
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help! Blackberry curve emails......

Hi ~ For some reason my blackberry email cursor jumps to the last entry with X, at the beginning of my emails/texts. How in the world do I get it back to the top - without rolling the ball to the beginning... any help would be GREATLY APPRECIATED. This is so annoying, and it happens quite often. Not even sure why it is happening.

Quick keys on a BlackBerry:
Press "T" to jump to the top of any list / page / application
Press "B" to jump to the bottom of any list / page / application
A.

Help! Blackberry Curve 8530 won't go to Home screen only stays at carrier screen!

The other day I updated my Quick Pull app. I forgot to reset the times in which i wanted it to reboot. Last night I remembered and set the time. I normally set it for 3, but since it was 3 it wouldn't be able to reboot until this evening. After I was done with my phone, I rebooted it manually by going to the app and clicking reboot. My battery was also low in the red so I stuck the charger in it. When I woke up this morning my phone was dead, if had fell on the floor and the charger came out. I put the charger back in a waited a little while for it to charge. When it came on, it only went to the Cricket screen, but would not go to the home screen. I took the battery out multiple times, I waited patiently, yet my phone is still stuck on the cricket screen.. Is there anyway to reset it so that it can work again?

Please try this first:
Leave the device to charge 2-3 hours, and then, still connected to the charging cable, remove the the battery from the device a few seconds and reinsert it. If it boots--leave it to charge to 100% (check Options > Status for the percentage). If it doesn't reboot on the first attempt, leave it several more hours. I've had one charge for two days before it came back to life after an extreme battery depletion. Every 3-4 hours, with the device still connected to the charger, you can remove and replace the battery to see if it reboots.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP! Blackberry Curve has frozen on me, wont let me do anything!

I called Vodafone they said it needed updating, i updated it by connecting it to my laptop. That didnt work! I now have a phone that flashes telling me theres a message but has a frozen screen. I have tried taking the battery out, it didnt help at all.

Before taking it in, see if you have any luck reloading the OS. If BlackBerry Desktop Software will allow the process with your phone in its current state, it'll save you a trip to the store and the trouble of getting a replacement.
To do this, plug your phone in to your PC and open BlackBerry Desktop Software. The first thing you'll want to do is a data backup. Click Device at the top of the software then click Backup. Once the backup has completed, click Device at the top then click Restore. Choose the most recent restore point and load it.
If this does the trick, I saved you some aggravation and you're welcome. If it doesn't, I guess that trip to the Vodafone store is inevitable. If at all possible, try to do a data backup either way so you don't lose anything if you get another phone.
Cheers.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

Please help with Blackberry Curve 8320

Hi Everyone...
I am new to this forum and I am fascinated with my Blackberry and I just want to get it work to my standards...
1st. I have a 8gb MicroSDHC in the phone, I did format the card, but for some reason, the phone is only showing 3.3gb instead of 8gb... I am running on the latest Firmware which is 4.5 something...
2nd. I always get disconnected when I am using Windows Live Messenger... Is there any reason why? Does anyone know?
Please advice...
Thanks in advance...

According to the list below your device has to support 8 Gb card.
below there is a list with card size limits for a partucal OS versions.
BlackBerry Device Software 4.2.0 -- Up to 2 GB
BlackBerry Device Software 4.2.1 -- Up to 4 GB
BlackBerry Device Software 4.2.2 -- Up to 4 GB
BlackBerry Device Software 4.3.0 -- Up to 8 GB
BlackBerry Device Software 4.5.0 -- Up to 8 GB
BlackBerry Device Software 4.5.0.81 and above -- Up to 16 GB
BlackBerry Device Software 4.6.0 -- Up to 16 GB
Go to Options-Advanced Options-Media card
Turn the "Mass storage mode support" to ON.
Save settings.
Connect your device to your computer via usb-cable. In "My computer" there is a new removable drive appear.
This new removable drive represents your sd-card from your device.
Format this removable drive with FAT32 filesystem on your desktop computer.
When you'll connect your device to computer later - make sure that device keyboard is unlocked.
And note that you cannot access files on sd-card from the device - while it is connected via USB-card to your computer. Disconnect the cable to access sd-card files from your device.

Help with BlackBerry Curve 8520

I'm getting a recurring message that it's trying to connect elsewhere. I don't want it to connect to anything but I can't stop the message from recurring

manojjhaenglishtrainer wrote:
Hi!
Is there any way I can read e mail in Hindi language font on my BB curve 8520? If yes plz tell me the process .
Thanks
Hi there,
Are you looking for Hindi fonts for your Curve 8520 having OS5 or you're looking for something else? Can you clarify ?
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Blackberry curve 8520 - can not connect onto internet

Please help
my blackberry curve 8520 O.S 5 can not connect onto the internet. It shows my wifi as connected but i can not use BBM or web browser. What can i do?

OK, here's the direct link:
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02830
And a copy of the page:
Background
Service books for the BlackBerry® Internet Service might need to be sent to your BlackBerry® smartphone for one of the following reasons:
One of the service books is out of date
The BlackBerry smartphone service book database has been cleared
The original service books did not reach the BlackBerry smartphone
Note: When you log in to your BlackBerry Internet Service account and change your personal identification number (PIN), a new service book is automatically sent to your BlackBerry smartphone.
The service books can be sent to the BlackBerry smartphone using one of the following methods:
Method 1
The BlackBerry smartphone user can send the service books from the BlackBerry smartphone.
For instructions, see KB15402.
Method 2
The BlackBerry smartphone user can send the service books when logged in to the BlackBerry Internet Service web site.
Go to your wireless service provider’s BlackBerry Internet Service web site and log in to your account. For instructions on how to log in to the BlackBerry Internet Service web site, see KB03087.
In the Settings menu, click Help.
Click Send Service Books.
Click OK.
Method 3
A wireless service provider representative can send the service books to the BlackBerry smartphone. Contact your wireless service provider for more information.
Back to top
Environment
BlackBerry® Internet Service
Back to top
Additional Information
A service book is created for each email account you have set up with the BlackBerry Internet Service, including your BlackBerry email account. Each service book appears on the BlackBerry smartphone as <account name> [CMIME].
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

BLACKBERRY CURVE 8530,, help me ASAP.. P L E A S E

So I had this blackberry curve 8530 for about a week already. I like this device, but it does not let me send or receive picture messages. I need help ASAP... P L E A S E

Hi and Welcome to the Community!
Picture Messaging (technically, MultiMedia Messaging Service -- MMS) is a function of your contract with your mobile service provider (Sprint). You must subscribe, from them, to a plan level that is adequate to include MMS (and any other services you desire). As such, discussing this with them would be the best approach. See this for general guidance:
http://www.blackberryfaq.com/index.php/What_do_I_need_a_Data_Plan_for%3F
Again, that is only general -- with hundreds of carriers in the world each with dozens of different data plans, only they can answer specifically about what should and what should not work.
If they tell you that you are subscribed to an adequate data plan, then don't let them fob you off. After all, you pay them for 100% of your services and 100% of your formal support...you should insist that they deliver both.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

I need help asap with my blackberry curve

I bought a blackberry curve 9330 on ebay and when I plug it in to charge the red led comes on then goes off after a few seconds and it acts like it wants to turn on but doesnt any ideas at all please please help me anything is helpful!

Connect the 9330 to your OEM wall outlet charger.
Leave it charge a few hours.. and then,
With the charger still connected, remove the battery and reinsert the battery...
does it boot up properly?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP Needed ASAP! Curve Not Turning On, Red Flashing Lights!

Hi,
I have a Blackberry curve 8310. I plugged my curve into my mac to do a software update. Midway through, my phone shut off and hasn't worked since. The battery is fully charged. The phone is off and won't turn on. Additionally, there is a red LED light blinking twice every few seconds. I think I found an article on blackberry.com's knowledge database that diagnosed my issue, but my problem now is that because the curve isn't turning on/off, it's not connecting to my mac's desktop manager. So I can't do anything the article tells me to do. What should I do now? I need help ASAP!
Here's the link to the article: http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB19915
Thanks in advanced!

Hello Asmro and welcome to the BlackBerry Support Community Forums.
It can take up to 30 minutes for the Mac to connect to the BlackBerry.
I would remove your battery and connect to the BlackBerry Desktop Manager. Once it comes up there is no software installed, re-insert the battery and follow the article KB19915.
Let me know how you make out.
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

My Curve 9300 lost service need help ASAP

I lost all serivce on my blackberry curve 9300 and the only way I get service is if I go outside my house. Sometimes I get service in my house but it's for 5 seconds and then I get "searching for network" then it goes to "SOS" I need help ASAP.

yankeegirl32491 wrote:
My carrier won't do anything about it because I'm not an authorized user of the account which is stupid. I wasn't having a problem with service for about a year and yesterday my service just cuts out for no apparent reason.
Hello...well, that's a bit disconcerting...aiding and abetting what could be an unethical use of service...but I'm hopeful that there are further details that mitigate that suspicion. In any event, review this KB for perhaps helpful information:
KB03448 Network status indicator shows "SOS" on the BlackBerry smartphone
It is possible that they have a tower out, and you now are receiving service from a more distant tower, which does not have adequate signal strength to work through the walls of your house. But, sadly, there is no way for you to actually find out if such is the case or not.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HELP!!!! Can't Open Picture attachments on my email on BlackBerry Curve 8530

I am having many problems with my new blackberry curve 8530. I just purchased this last week and can't seen to be able to view my pictures that my brother sends me from across the country of my brand new nephew. I NEED HELP!! I called Bell Mobility and talked to them for 40 mins and I got no where.
Can someone help me!!!!

Where are you clicking to view the image, like I asked.
At the bottom of the email, ON the attached file?
Try that.
You might need your BlackBerry Attachment Service Books re-pushed to the device, although your not being able to SEND an image sorta makes me think that is not the issue.
Anyways, do this:
On your BlackBerry device, go to:
1. Options > Advanced > Host Routing Table > Menu > Register.
2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402
Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.
Now, try retrieving a picture again.
From your desktop PC: http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list
3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code

Can somebody help me with my Blackberry Curve 9300

Hi there, can anyone help???
I have been given a blackberry curve 9300 and I have just put a giffgaff sim card in and changed my number over. I have tried to text and it keeps coming up with a clock symbol and then a red X. I have looked at settings and it seems to be fine. I just can't send messages but I can receive them.
CAN YOU HELP
Hayley

musicalqueen wrote:
I'm not sure as I hace only got my message about being registered but apart from that nothing!!!!
OK, can you please get a friend to send you an SMS message and test?
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help ASAP-Blackberry Curve is being wiped

Similar Messages

Maybe you are looking for