Help; attachments won't print

hi, help needed please.
the body of my emails will print but not my attachments (words docs etc). tells me that "The format of one or more of the attachments is not supported by ePrint" but they are standard MS files so not sure what the problem is. Using latest version of MS office; is that the problem.......?
Any help much appreciated thanks!

Hi,
You mentioned in your post that there were other file types apart from word. The file types that are supported by eprint are listed below. If you have a file type that's not on the list, that could be the issue.
Microsoft Word
Microsoft PowerPoint
Microsoft Excel*
.pdf
.txt
HTML
.jpg
.gif
.png
.tiff
.bmp
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Help; attachments won't print

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