[HELP] BB Classic : bb10-0016 & BDSLSV2Req​uestURL

Dear community,
I'm a legacy user of BB devices (last one is a BB Torch) and I have bought a BB Classic.
After three use I have at startup warning panel and this error message "www.bberror.com/bb10-0016". So I have followed KB article saying to install BBLink.
After installing BBlink (on MacOSX 10.6 v1.1.1.33) now BBlink say : "Cannot Repair due to error : BDSLSV2RequestURL"
Never had any trouble with old BB.
So is there any way to download from blackberry web site an original OS which can be used to restore it (the only available information from BB web Site is please ... download BBLink) ?
Is there any way to get something working without buying new computer ... new os ...
Many thanks in advance.
Kind Regards
At my company there is a project to remove all blackberry device and all BES server as if you don't have the last windows and the last Mac you can play frisbee with your BB and no linux support.
I take the defense of BB as I really liked my BB but now don't remember really why !

Hi, from what I know, the only way to re-install the OS is using BB Link.
However, I recommend:
1) to completely remove and re-install the Link software
2) Wipe the BB device (backup / copy aside your data before if any is on the phone)
You can wipe it from the main menu >> Security settings (not sure if in english OS it is called like this) and then select deletion. Enter "blackberry" to state you really want to wipe the device.
Then it starts wiping...this can take up to one hour or so. I recommend attaching it to ower supply during this step
After the wipe the device is back to how it was shipped.
Maybe this solves the issue. If not, I recommend you get the device swapped...should have still warrenty I assume
Alex
Please feel free to hit "Like" if my post was helpful :-) Thank You!

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    Message was edited by: Mrs H to fix typos
    Message was edited by: Mrs H

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    You shouldn't have to go to that much trouble, though.
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