HElP!! BBM and Internet NOT working :(:(

I recently upgraded my bbm about 3 days ago and ever since i rebooted my blackberry my bbm messages aren't sending they just come up with a red X! my bbm is also messed up it looks as if it has some glitches! I rebooted my blackberry took the battery out put it back in deleted and reinstalled bbm and every time i went back to reinstall it again the same thing happens! also my internet isnt working so im wondering if the bbm upgrade has something to do with that too? I've asked my friends who have blackberrys if this happend to them but the majority of them said their blackberrys were fine! Im just wondering if its my own devices problem or maybe blackberry itself?

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?
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BBM and Internet not working

I've had my blackberry for almost 2 years now and my bbm and internet suddenly started not working 2 nights ago, ive tried resteting my phone and it still doesnt work, when I try to send a message or someone tries to send me one, it just comes up with a cross and I can't connect to the internet. What do I do?!
Solved!
Go to Solution.

Hello _vics
Try registering your device to the network to see if any registration message comes to your message box. KB00510 How to register a BlackBerry smartphone with the wireless network. If any message comes let us know.
As you are not connected I doubt it will work , I think you should contact Orange to know about the issue as you are unable to access even internet.
Prince
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Bbm and internet not working because of the signal, what can i do?!?!

the past 3/4 days my blackberry cruve signal has gone from 'gprs' to 'gsm' and 'edge' this prevents me from using the internet and bbm, i have tried taking the battery out at least 5 times and have turned the signal on and off around the same ammount of times, this is really frustrating as it was working fine a while back, someone please help?

my dad phoned vodafone and they said they had cancelled something for some sort of reason which ii was not told. but they told me to register to http://www.mobileemail.vodafone.net/ ive done this, will that solve the problem or what else do i need to do?

Blackberry messager and internet not working?

hi i have a bb 8520 my bbm and internet wont work but i still get my text and phone calls how do i fix?

Hi kyleblack
Were these services working before? Have you contacted your wireless provider to verify you have the correct BlackBerry® data plan enabled for your device?
Thanks
-CptS
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BBM, E-mail, Facebook, Ubersocial and Internet not working

Hi there,
I am South Africa and have been living in Seattle in the US for 4 months now and have been using my Blackberry via wifi only and have had no issues until last Saturday when went on vacation in the US but when I returned to Seattle my BB Messenger, Facebook, Ubersocial and Internet have stopped working. The only thing that is working is Whatsapp. I have restarted my BB by taking the battery out and waiting about an hour before switching it back on again but that has not worked.
I get the following message when trying to go onto my browser "unable to connect to the internet, please try again later. If the problem persists please contact your service provider"
My servie provider in South Africa is MTN but I have not been using my BB via them and only using it via the wifi at home in Seattle. What steps can I take to get all of the above-mentioned apps working again?
Thanks,
Varusha

I would assume that your old South African carrier has deleted your BIS account as you are no longer with them.
As per my post, you need an ACTIVE Blackberry Data Plan to use these apps so give your new carrier a call and see what options they offer.

9320 BBM and Email not working on wifi with valid data subscrition

Hi!
Please I need your help.
My phone is a blackberry curve 9320. I have a valid data plan back home in my country that expires 7th July 2013. While abroad I intended to wifi for BBM. However, this has not been possible for though connected to wifi BBM and my email do not work. Other applications namely facebook and whatsapp work very well. I am also able to get on the internet. Please urgent help needed.

I believe there is a problem at RIM at the BIS data level I have reported it to my network operator and they tell me they are dealing with Blackberry with the issue. Suggest you report it to your operator as well the more report the problem hopefully the quicked it will get fied.

Blackberry Curve 9300 messenger and internet not working

So I got my 9300 yesterday, all was working fine until today. The internet and BBM has completely stopped working. i've contacted my provider and done all the usual things but none work. What should i do next? pls help xx

Hello!
Is your Network showing EDGE or 3G on Top right of your screen?

BlackBerry Messenger and Internet not working?

I have just come back of my holidays and i got a message of o2 saying that my blackberry messenger and internet have been ceased, what do i do to get them to work again?

Did they say "why" it was ceased? Unpaid bill? Anything?
And where did you receive this message, via email or what?
Any and all details help.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Curve - Email and internet not working

I always use my phone for email and internet and have it connected to the wifi in my house, two days ago it just stopped working. When I try to send an email It says service blocked and the internet just says unable to connect, Ive checked the connections and it says full connected, Ive also tried different wifi locations wirh no success.

conorgraham wrote:
it just says connection: wifi
That's actually good, you are connected to BIS via your WiFi connection.
1) Register HRT: (OS5) Home Screen > Options > Advanced Options > Host Routing Table > Scroll to any line entry and > press the Menu key > and then click Register Now. If you have an OS 6 or OS 7 device, Look at Options > Device > Advanced > Host Routing Table, etc.
2) Resend Service Books: Article ID: KB02830 How to send the service books for a BlackBerry Internet Service account. http://www.blackberry.com/btsc/KB02830
3) Then, with the BlackBerry device POWERED ON, remove the battery for a minute, and then reinsert the battery to reboot. A reboot in this manner is prescribed for most glitches and operating system errors, and you will lose no data on the device doing this.
Hopefully that will get things going again for you!
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Email and internet not working

So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks

Kaayt wrote:
So today my email suddenly stopped working. I tried going into email settings but then i get the error message "your device had a problem connecting to the server" and when i try to use my browser i get "unable to connect to the internet, please try again later. if the problem persists please contact your service provider".
I've tried taking the battery out, i've tried option > advanced options > host routing table > register now. But nothing has helped.
I have a curve 8520 and i'm on tesco mobile, is this my phone not working or is it tesco mobile?
And if it's my phone what can i do?
Any help would be great, Thanks
Hello Kaayt,
Please resend your Service Book. Read this article.
How to clear and refresh the service book database if the BlackBerry smartphone is unable to send or...
Thanks.
Good luck!
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Bbm and email not working

hi all, woke up monday morning and my bbm and emails have stopped sending and recieving i have a data plan active and wifi on and still nothing. thought i would leave it a couple of days and see if it started working again but still not working. does anyone know what i should do? thanks

Hi kaydee92 and welcome to the BlackBerry Support Community Forums!
Have you contacted your wireless provider to ensure there are no problems with your data plan? From the home screen, what does your network indicator show in the upper right corner? Is it in UPPER CASE or lower case?
Thanks.
-CptS
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Phone and Internet not working after switch to Fibre

Hello
I got a text saying my switch from regular to Fibre was complete today at 4pm but it's not 11pm and my phone is not working nor my internet
Is this normal ? I understand the connection will be temporarily stopped for the Internet but the phone too ? Sorry if the answers are on the forum but I'm just a tad confused at the minute

It can officially take until midnight for the switchover to happen, so there is a chance you may still get the services tonight.
However, there is also the chance that Openreach have messed it up. Essentially, if you've still got nothing in the morning, contact Sky and report it.
https://contactus.sky.com/uk

IPad 3: Apps and Internet not working

Hallo,
A week ago I noticed that none of the applications on my iPad is working. When you click on it they open but unable to connect to the server. I then noticed Safari is also not working. I checked the wireless connection, turned it off and back on again, restarted the router and the wireless shows that it is connected.
Yesterday I took a backup and reset the pad by deleting everything and set it up from scratch, unfortunately this also didnt work.
What could be the problem?
Thank you

Tap Settings > General > Reset > Reset Network Settings
If that doesn't help, try here >> iOS: Troubleshooting Wi-Fi networks and connections

Imessage and internet not working

i got a new phone but didn't like it so i reactivated my iphone and now my imessage and internet isn't working. it hasn't worked all day. i've tried resetting it and doing the network reset and it still doesn't work

Hi kayla95,
Thanks for visiting Apple Support Communities.
It sounds like you'll first need to troubleshoot your internet connection. See these articles for some steps that can help:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Once your internet is working, see this article for some additional Messages troubleshooting steps:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Best Regards,
Jeremy

BBM and PIN not working for one contact!

For one BBM contact I cannot send BBMs or PIN anymore. It is driving me crazy.
When I send a PIN i get the message "service blocked" and a red cross. BBMs will send, I get the tick but no D or R. This is only happening with one contact. He is having problems only with me as well. We can send each other text messages etc. We are both in the UK and with o2. Previously i've had no problems with BBM.
Does anyone know what's wrong?
It's so frustratng because this contact is the reason I bought a blackberry and he bought one, so we could use bbm as he works in an area with bad reception.

Hello katie_d,
Welcome to the BlackBerry Support Community.
The following article should help regarding the issue you are experiencing with sending BBM™ and PIN messages:
A BlackBerry smartphone is unable to send and receive PIN messages and the error "Service Blocked" is shown - http://www.blackberry.com/btsc/KB19244
We hope this helps.
Thank you.
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

HElP!! BBM and Internet NOT working :(:(

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