Help! bent iphone 4
i have a iphone 4, which over time has bent due to its battery heating up like crazy causing the metal bezel to bend over time, the front and back is shattered becouse of this, it didnt really bother to much until last week it kept saying "no sim"?? so i restored it to ios 6.1 from itunes. now its stuck on the activation screen. i called up apple care and they made me do a full restore again while on the phone to them but still no luck stuck on the sim activation. the women from apple care told me i had 2 months warranty left and my iphone had a hardware issue and booked me a appointment with the genius bar. i wanted to know if the iphone being bent will affect my warranty? as it was not my fault?????
thanks
An iphone 4 is made of glass and metal they would not simply bend from the heat of a battery being charged???
If the battery started to expand like those on the 3GS causing damage to the phone as a result then yes, they would open the phone i assume and check the battery for signs of failure. If the battery looks and tests ok then your out of luck.
EDIT: you should post some pics of your phone, that would give some idea as to the cause.
Similar Messages
-
Will apple replace my slightly bent iphone 6?
I bought my iphone 6 about 1 month ago, and recently i notice it is a little bent.
Its not a big issue and the phone still works it just looks really weird and im worried it might get worse.
I didn't put the phone in my back pocket at all or try to bend it in any way so im pretty sure its not my fault.
If i take this to apple will they replace/fix my phone for free?Mine has a slight bend as well and I have honestly absolutely no idea how it happened. Never ever had any sort of damage to a phone, iPod, iPad in the past as I OCD in looking after my stuff. Was disappointed at the response I got from Apple Genius and subsequently the Apple store manager. They said that Apple policy is NOT to replace ANY iPhone 6 or 6 Plus with any sort of bend in it,. I was told to write to Apple in Ireland if I was still not happy. That was a complete waste of time as they eventually replied saying that my issue was a Technical Support one and that they did not provide technical support through written correspondence. My Letter clearly stated that I had been through the technical support route and that they had told me to contact Apple directly. All in all very disappointed.
As far as I am concerned the iPhone six plus has some sort of flaw that means in certain conditions it is susceptible to bending. They said it would have taken considerable force to bend an iPhone and my reply is if that is the case then surely I would be well aware of it happening.
I love Apple products though my recent iPhones and iMacs have not been as reliable as my previous products. I take great care of them and having spent many thousands of pound every year on Apple products I am very disappointed with the lack of support on this issue.
I anybody does know anyone who has had a bent iPhone 6 replaced then I would be very interested to know about it. Apple did say one of the places I was to seek help was on this forum.
Must say that, apart from the bend, I have had no other issues with my iPhone, and loving the camera especially.
Many thanks Iain -
How can we get Apple to address bent iPhone 5 problem?
I have a bent iPhone 5. The device had gentle wear and was enclosed in protective case. AT&T told me the bending indicates a manufacturer's defect and I should get a replacement from Apple, but Apple's online and Apple Store representatives refuse to accept responsibility. They will not acknowledge that the alumiumum frame is inherently fragile, more so than previous iPhone frames, and the device requires a higher level of caution.
Consumers around the world report the same problem. See below.
http://www.ubergizmo.com/2012/12/is-the-iphone-5-prone-to-bending/
http://forums.macrumors.com/showthread.php?t=1459792
http://forums.macrumors.com/showthread.php?t=1459792
Apple promoted this device in part as a triumph of engineering. Thinner, yet very strong.
So what does it take to pressure Apple to acknolwedge this product defect? And make good with its customers?Shame on you apple! I have been an avid Apple fanboy for years. I have owned all iterations of the iPhone except the iPhone 4. I have always believed in your products. I have sold five times as many of your products by word of mouth than I have bought, and believe me, I have owned pretty much anything with your logo on it that has been produced in the last eight years. You were always a little bit behind the cutting edge, but I always bought your products because they simply worked. Under the reign of Steve Jobs you did a superb job ensuring your products became extensions of the human body, synchronously living our day to day lives with us, device in hand.
Then I bought the iPhone 5. From the first second, I was a proud owner of a new idevice. It immediately was placed in an Otterbox, where is stayed between cleanings. When in the car or at work, it sat in a dock. When carrying it, it was religiously carried in my front pockets. Then when I took it out to clean last week, I noted my phone was bent. Everything works fine. Except for the contour of my leg impressed into the phone. It is immaculate.
After a few minutes of searching the web, I was overcome by the numbers of blog posts, discussion board posts, and even youtube videos chronicling the woes of once happy iPhone 5 owners who are distraught about the conditions of their 200 to 400 dollar relatively new phones which are bent. After visiting the apple store and being shunned by the manager, I was beginning to get the feeling that this was not the same apple company that would stand behind their product as they did in the past. Apple's official response is that they do not cover physical damage resulting from abuse to the phone. They do not consider their flubbed soft phone as a manufacturer's defect. I was offered to repair my phone for 229 dollars. It's not that I don't have the money. I refuse to pay that on principle. Again, shame on you apple!
After speaking with management in their technical support department, I was offered a 50 dollar credit to use at the apple store on a new product. I was essentially told they apologized for my inconvenience, but there is nothing they can do. And oh by the way, you can't use the certificate towards the repair.
So at they point, I have lost all faith in Apple. I have seen the gap between Apple and Android rapidly closing. The apple ecosystem it seems has simply grown too large. They have forgotten the roots laid by Steve Jobs in which the bottom line was user experience, not profit. The adage, if you build it, they will come was what made you the juggernaut you have become.
My stable of Apple products is getting old. It is time to replace my original iPad and the seven year old iMac in the office isn't too far behind. Unfortunately, the sour Apple which I have recently eaten has me looking towards Google and its products. Their cloud based products are getting pretty cool and my 1000 plus employee company has just made that jump also. Migration is making more and more sense. It is no wonder your stock price has gone down around 400 dollars a share and your earnings remain flat.
I am putting this out there in the hopes it is actually read and heard. Leaving you, Apple, it one of the hardest breakups of my life. I hope you change, I do! I would still take you back if you got back on track, only I am skeptical that you won't be able to see past the arrogance you have developed now that you are too big for your britches. -
pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..
Hi awison,
If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks for using Apple Support Communities.
Best,
Brett L -
I was doing OS5 help update iphone but now no longer connects to PC and iTunesdoes not see the phone
Hold Sleep Button with Home Button toghether until it restarts Always it takes 8 to 15 seconds, after it restarts leave the sleep button and remember do not leave the home button it automaticlly switches to DFU mode.
-
this device is not longer eligible for creating a free i cloud accounting on my Iphone 5s , my old not working now cannot opened again just when i try make a free email this Message showed up how i can fix it
please help me
iPhone 5s, iOS 8.3Create a new AppleID on a different iOS device or on a computer. You will
then be able to use that newly created AppleID on your iPhone. -
Hi.I need help.my iphone was Stolen .how can I get back my iphone. Serial No.DX******PMW.could you help me find my iphone.thank you very much.could you send me the ICCID number to help me find the iphone.if you can help me.
<Personal Information Edited by Host>
Sincerely a Chinese girl really need your helpSorry we are all users on this User Community No Apple Staff
Read this .
http://support.apple.com/kb/HT2526
Apple do not and cannot assist in finding stolen property ,that is the responsility of your Police -
I want to buy the double coins from the game subway surfers! But they told me to contact the itunes support! I don't know why it's not working.. Please help! iPhone 4ss
These are user-to-user forums, you are not talking to Apple here. You can contact iTunes support via this page and ask them why the message is appearing : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then probably Purchases, Billing & Redemption
-
hi can anyone help my iphone 4s wifi is not working it is grayed out or dim but the is a wifi address on the about menu.
hello Masonti
I am not computer expert it happen to me. I think it is not working for a touch on/ off so you have to push using your finger and hold and open to the right (like when you open a door). That worked for me I call it mannual opening. I did not get any help so I figured out the hard way.Let me know but I am for sure
yeee haa -
every time i sync in my music in my iphone 5 it would have to back up my iphone and every time i back up the loading bar would freeze then my itunes with crash pls help my iphone 5 cost a lot from my savings
Syncing requires a backup as part of the sync process.
Delete any existing backups in iTunes under Edit > Preferences > Devices (or simply move them to a different folder on the computer) then try a backup or sync. -
i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)
Do you see a lightning bolt near the battery , Battery is charging (supposedly( IF not return to where you purchased it (also make sure that the charger is on) if still not charging with lighting bolt bring it back
-
this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?
iOS device not recognized in Windows
-
I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!
mandyfromhull wrote:
I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!
Try this link to fix your problem.
http://forums.macrumors.com/showthread.php?t=949246 -
Please could you help my iphone 5 is stuck while in recovery mode, there is a USB sign and an arrow is pointing to itunes symbol, with the Itune red logo symbol
Hi Turn iPhone off Connect lead to USB on your PC Press & hold power button down on iPhone don't let go Connect lead to iPhone keep button pressed until PC sees iPhone then wait for restore . Cheers Brian
-
Help, my iphone 5 is locked and will not function! I've turned it off and on and it has the same fault. What ever you press on the screen highlights with a box round it. When you press the round button with the square in the centre the voice on the phone tells you the time. Then the voice says screen lock. If I try and unlock the phone the voice says phone unlock but you can't put the code in. If you hight the box it will say the number but not put the code in?! What's the crack?
Quickly Triple tap the home button to de-activate VoiceOver.
-
pls help my iphone 4 was on activation "required". i jailbroke it then it worked but some of the applications were crashing down,won't open. i tried a lot of tutorials and then error message 3194 came out. stucked in recovery mode,and then i use snowbreeze and then it worked!!!! but another problem came, i turned off my iphone then i switched it on again then it stucked in apple logo,.after doing some thing again 1604, 1600 bla bla bla came out..pls help me fix my iphone.
no help for jailbroken phones here-it's not allowed. good luck.
Maybe you are looking for
-
How to create A record on DNS server
How do i create an A record on the DNS server (windows server 2008) that would resolve into two ip addresses: PUB & SUB ip addresses respectivly, to enable EM redundancy in Cisco Unified Communications Manager 6.1. Right now when the PUB failover to
-
Flash CS4/AS3 - How to use a preloader with FLVs?
Somehow I've had a really hard time finding a straightforward forum answer or tutorial for this--maybe someone can help? I have an SWF file that references/loads an external FLV file (www.44designs.com/promo_video.php), but since the FLV file is abou
-
Alert with more than three buttons in forms 6i
Hi, In forms 6i I have a code like: first_record; loop if <validation> then **(1)** <alert indicating "Yes", "Yes to All", "No" , "No to All", "Cancel"> <some action depending on alert response> end if; exit when :system.last_record = 'TRUE'; NEXT_RE
-
How do I save MP3's from email to my iPohne 5c?
I recently emailed ringtones from a favorite website to myself and now I don't know how to save these MP3's to the phone to use them as ringtones. Help.
-
Error message trying to sync Bold 9700 with Desktop software 6.0
Hi all, I received error message 0x80043ade when trying to sync my Bold 9700 with my Acer Aspire 6920, running Windows Vista and the latest Java 6.20. Anybody out there had the same problem. The desktop software recognised my Blaxkberry and ran a dat