Help blackberry curve 8500

Hi had my phone for about to weeks and the trackpad dont seem to work. The only problem is all my contacts have been saved to the phone so i cant get my contacts and its for work use. please can someone tell me how i can get my contacts.

Hi and Welcome to the Forums!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Best!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Similar Messages

Help Blackberry Curve 8310 os4.5

Please help I'm trying to install tuDing app on my Blackberry Curve 8310 running os4.5 and it says that 2 modules are missing,please check the picture.

I would contact the developer of the app. Their email is [email protected]
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Help blackberry curve 8520 screen gone white with funny icon and saying reload softwear 552

hello my blackberry curve 8520 screen has gone white and funny circle icon has come up with reload softwear 552 at bottum of screen what do i do as it wont do anything ive tried battry pull and turned back on and it still brings that up
Solved!
Go to Solution.

It seems that you have not installed the correct blackberry software for your device, or might be select the incorrect carrier for your blackberry handheld. You need to download the correct blackberry software with your service provider and before installing the software, disconnect your BB device from the computer and then install it with proper administrative privilege.
After installing the software on your computer, make sure to hard boot your blackberry handheld before connecting it to your computer. If the same problem persists, then use JVM Loder to complete wipe your blackberry device memory then connect with the desktop manager and install the software.
Good luck..!!!
Regards,
Mayank

Help blackberry curve 8530

my blackberry curve 8530 is only a few months old, has been replaced already due to defect and now again this one is defective..... not happy with this at all.......ive already had to call tech support due to phone freeze, now i cant send pic messages, facebook is working, not recieving all calls and sms... what is the deal?

ACunderwood wrote:
my blackberry curve 8530 is only a few months old, has been replaced already due to defect and now again this one is defective..... not happy with this at all.......ive already had to call tech support due to phone freeze, now i cant send pic messages, facebook is working, not recieving all calls and sms... what is the deal?
A soft reset may resolve the issues outlined on your post. To perform a soft reset on your phone please follow the instructions below:
Remove battery with phone ON. Replace battery after 10 seconds. Power phone ON. Allow phone to complete the applications registration.
Please keep in mind that Smartphones are like computers and from time to time they will stop responding due to multiple factors including the amount of applications running at the same time, the amount of media saved and the amount of memory available, and just like our computers need to be rebooted, our phones need to be rebooted from time to time.

BlackBerry Curve 8500/8520, Appworld trouble, please help.

Right so I downloaded Appworld and I just got my Blackberry on Sunday last (the 11th of September) and I am having some trouble logging into Appworld using my BB ID it comes up with "An error has occurred. Please try again later" I have been trying solidly for two days now and tbh I am getting rather tired of it, I have checked and made painstakingly sure that my email address and password are right but they just wont work, please help, any and all help will be appreciated!
Pierrot

This might sound silly but this is what to do!! The same thing happened to me! Go to ur time and date settings and make sure they at set to automatic and not manual and that's it believe it or not. Let me know if it works also once u've done it take ur battery out and put it in again to reboot it

NEED URGENT HELP-BLACKBERRY CURVE 9300

Got it like two weeks ago. About a week ago it kept rebooting a lot. Like three days it kept rebooting continuously and viciously often shutting off during rebooting. Today I connected it to my PC, I was upgrading the OS hoping that this would solve the problem but during the upgrade their was an error. It was suggested that I disconnected the blackberry and restart my PC. Did that but now my bb is not even rebooting, it keeps blinking red and is not being recognized by my PC. I don't know what to do and I'm about cry. I am very appreciative of any reply. My device is unlocked and the software is OS5.

Hmmm..OK...thne you should probably do a clean OS reload.
At the top of each device forum, there should be some "sticky" threads that discuss the OS levels available for many models. If they include your model, then please use those as reference as you proceed. Otherwise, you will have to dig through the official download portal for OS packages for your model:
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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BlackBerry Curve 8500 Series

Can not log on to Facebook from by BlackBerry anymore since yesterday ! Error: tagline is not a member of the event table Any ideas ? I already tried the usual : uninstall and reinstall ~ not working & I'm not amused ..
HELP

Ludwigsburg wrote:
Can not log on to Facebook from by BlackBerry anymore since yesterday ! Error: tagline is not a member of the event table Any ideas ? I already tried the usual : uninstall and reinstall ~ not working & I'm not amused ..
HELP
Hi Ludwigsburg,
Try these steps:
From the BlackBerry's main menu, select Options.
From the Options menu...
BlackBerry OS 6 and OS 7 users select Device and then select Application Management.
BlackBerry OS 5 users select Applications.
BlackBerry OS 4 users select Advanced Options and then select Applications.
From the Application menu, select Epocrates and press the menu key.
Select "Edit Permissions."
Press the menu button and select "Reset Firewall Prompts."
Connections, Interactions, and User Data must all be set to Allow. If they are set to Custom, press the "A" key on the BlackBerry. This will change the setting from Custom to Allow.
Press the menu key and select "Save."
Back out to the Options menu. Select "Security Options."
Select "Firewall."
Be sure that Status is set to "Disabled."
Be sure that none of the boxes under the heading "Block Incoming Messages" are checked. If any are, uncheck them.
Press the menu key and select "Save."
Back all the way out of the Options menu, and try the Epocrates update process again.
Good luck!
Please thank those who help you by clicking the button.
If your issue has been solved, please resolve it by marking "Accept as Solution"

Help Blackberry Curve 8530 won't join calls!

Okay so I have the curve 8530 and when I am on a call and another call comes in and I want to conference I can't. I can flash between the calls but add participant only allows me to add call from contact list. Thanks for the replies.

The "conference call" option only works if YOU are the one in the middle, so to speak, and initiating the calls to each party. If you are RECEIVING a call, you cannot initiate a conference with someone else from that call.
You would call person #1, then flash and call person #2, then flash again and all three of you are connected.
To conference with an INCOMING call, the person calling YOU would have to initiate the three way calling.
I hope that makes sense....

BlackBerry Curve 8500

App error 523 showing up on screen. Shown beginning screen once booted with one of my screen photo and then goes to white screen with app error 523. How can I clear this so that I can get into my phone for using it and my calendar. Any advice would be greatly appreciated. I do not know that much about my phone and hope my information is still on the phone. Thank you.
Solved!
Go to Solution.

Hello Pearl2017
Welcome to BlackBerry Support Forums
Please follow this Knowledge Base to recover your device from this error :
KB24395 : "Error 523", "App Error 523", or "JVM 523" appears on the BlackBerry Smartphone
Try it and let us know if you feel any problem .
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Need help with a Blackberry Curve 9300, please...

Hello, everyone, I had a look around the forum and came across a post which offered advice one what to include in questions, so I have tried to include the info below.
Device info
Your carrier: Unlocked (was using Virgin)
Model info and OS version (Go to Settings, then Options, then about): Blackberry Curve 9300, OS 6
Apps and free space
File free before and after a battery remove/replace. (Go to Settings, then Options, then status): 60%
Did a battery pull fix your issue? No
Apps installed and their version if possible. (Go to Settings, then Options, then applications): None, only the ones that come with it after reset to factory
BT device model/version (you will have to look at the BT device): Don't know what this means
When writing your question
Any other details that would help us out with your issue: This was my teenage brother's phone, which since has been given to me. The phone was severely mistreated; thrown around, stepped on and chewed. The battery had to be replaced as well as the middle chassis and the front and back cases along with the keyboard, bottom clip and screen.
Good description of what is really wrong and how to reproduce if possible. Details of what you did before: I managed to get it working after I had replaced everything listed above, but it will not charge using the cable. I have to keep taking the battery out and plugging it in seperately to charge, then putting back in the phone. This is after replacing the cable as my brother broke that too, so it's not the cable. He's damaged the data/ charge port.
The camera will not work, but at the moment I am not looking for a solution for that. The error is: "Could not start the camera. Close other applications and try opening the camera again". No applications are open and the OS has just been updated to the most recent version. For this reason, I think he's managed to break that too and it would need to be replaced if that's possible.
My issue at the moment... My mother, as you can imagine is furious with him for trashing the phone she bought him at about £250 when it was new a couple of years ago. So, as I have managed to get it to turn on and pick up wi-fi, she has said I can keep it. I am on Virgin Mobile and this phone is unlocked. It will not pick up any network even using my Virgin SIM card which works fine. My brother was also using it on Virgin.
I can use it with wi-fi and have already contacted t-mobile and Virgin Mobile to make there there's no problem with them. There isn't. The number has been put under my ownership and the phone registered to me now. It is not blocked or blacklisted, yet, only comes up with SOS for network.
Because of this, they and the local phone shop think he might have damaged the antenna inside. I am an iPhone user, this is the first time I have used a Blackberry, so I have no idea - can the antenna be repaired by myself?
Or, given that the camera doesn't work either/ needs replacing, would it just be better to get a replacement using my contents insurance? I am unsure which would be cheaper, to get the parts and try and fix it myself, or pay the excess for the insurance.
Advice appreciated... Thanks in advance.

Hey MaggzieP,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This KB article will determine if it is a software or hardware related issue for the camera: www.blackberry.com/btsc/KB15544
Also if you tried more than 1 SIM card in the BlackBerry Curve 9300 smartphone and it still shows SOS, this could be hardware related as well.
For all repairs, I can only suggest checking with the point of sale or network service provider for further options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

Help with Internet Settings for Blackberry Curve 8520 On Orange Pay-Monthly

I need help with my internet settings I'm currently on Orange Pay-Monthly and have recently bought a second hand Blackberry Curve 8520 which is unlocked but used to be on 02! I don't have a clue on what to do or where to start all I know is in the top right hand corner where the signal bar is it says GPRS and WIFI ! I don't want WIFI as I don't have a wireless connection and would like to get the settings for my curve so I can browse the internet and go on Facebook etc and BBM!! I've clicked on the internet logo in the menu bar but it just say's hotspot browser.. but wont let me browse!! Some one please help me !!

Hey BaByPaW1990,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
You can get your APN settings from your network service provider, also make sure you have a BlackBerry data plan.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
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I need help asap with my blackberry curve

I bought a blackberry curve 9330 on ebay and when I plug it in to charge the red led comes on then goes off after a few seconds and it acts like it wants to turn on but doesnt any ideas at all please please help me anything is helpful!

Connect the 9330 to your OEM wall outlet charger.
Leave it charge a few hours.. and then,
With the charger still connected, remove the battery and reinsert the battery...
does it boot up properly?
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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Blackberry curve 9300 please help

Hi ive got a 9300 curve and my bbm was working perfectly.i was prompted to do a version update yesterday.once i did the update my bbm does not work proparly.it keeps on hanging and the scroller doesnt move when it should etc.is there any way i could re load the previous version again.please help

Hi and Welcome to the Community!
Give it a little time to resyncronize all your contacts, etc. Also reboot the device by removing the battery. The older versions are not made available.
VIA | John_Clark
http://supportforums.blackberry.com/t5/BlackBerry-Curve/Bbm-version-8-0-0-94-is-very-slow/m-p/268605...
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Help blackberry curve 8500

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