HELP!!! Blackberry Torch 9810 error messages. How do i fix

Hi. Would really appreciate some help. I have brought a new Blackberry 9810 however in the first instance I was unable to make a Blackberry ID. I sorted this problem by buying a new sim card, however after this I was unable to download the Blackberry App store. Since this I took the phone to a local repair shop, whom rebooted the OS software, however still could not download the App store.
Since this being done i am now having two more different errors appear. One is when i go to 'Set up' on the main menu an error appears: "Error starting net_rim_bb_toolkit: Module 'net_rim_bbid_common' not found" I cannot do anything with regards to my BBID. HELP?!?!
The second is when i click on 'Blackberry Protect' again on the main menu this message appears: "Error starting net_rim_bb_dryad_gui: Module 'net_rim_bbid_api' not found. HELP again?!?!
I was really looking forward to trying out a Blackberry phone, moving from an Iphone, however at the moment im just upset and want my Iphone, without any faults back. I HOPE SOMEONE CAN HELP ME PLZZZZZZ!!!!!
Solved!
Go to Solution.

It has worked!!!! Thanks so much. Your a legend!!!!

Similar Messages

  • Weird error message- how do I fix

    I keep getting this error message when trying to sync music purchased online to my Zen Vision M:?"It is not possible to obtain device's certificate. Please contact the device manufacturer for a firmware update or for other steps to resolve this problem."?The music has been downloaded from a few different sites. I used to never have a problem with any of this music until I upgraded to WMP . I even uninstalled it and reinstalled it the other day to make sure I didnt have a beta version. ?Can anyone help??Thanks

    here's the error message i get in reader 11
    Problem signature:
    Problem Event Name: BEX
    Application Name: AcroRd32.exe
    Application  Version: 11.0.7.79
    Application Timestamp: 536b80b0
    Fault Module Name: StackHash_0a9e
    Fault Module  Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0050005c
    Exception  Code: c0000005
    Exception Data: 00000008
    OS  Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information  2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information  3: 0a9e
    Additional Information  4: 0a9e372d3b4ad19135b953a78882e7
    my word program is officei home and business 2010
    In a message dated 5/20/2014 12:48:18 P.M. Eastern Daylight Time, 
    [email protected] writes:
    i  reinstalled X pro on my newish computer and get appcrash error message -
    how do i fix? bill
    created by Test Screen  Name
    (https://forums.adobe.com/people/TestScreenName)  in Acrobat Installation & Update Issues - _View the full 
    discussion_ (https://forums.adobe.com/message/6394814#6394814)

  • I reinstalled X pro on my newish computer and get appcrash error message - how do i fix? bill

    I reinstalled my acrobat X pro in my new computer and when I try to open it I get the APPRASH error message.  I cannot print documents from word 7 to acrobat either and the acrobat printer doesn't show on my printer selection. I downloaded Acrobat reader 11 and it will not read pdf documents.  How do I fix? Bill

    here's the error message i get in reader 11
    Problem signature:
    Problem Event Name: BEX
    Application Name: AcroRd32.exe
    Application  Version: 11.0.7.79
    Application Timestamp: 536b80b0
    Fault Module Name: StackHash_0a9e
    Fault Module  Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Offset: 0050005c
    Exception  Code: c0000005
    Exception Data: 00000008
    OS  Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 0a9e
    Additional Information  2: 0a9e372d3b4ad19135b953a78882e789
    Additional Information  3: 0a9e
    Additional Information  4: 0a9e372d3b4ad19135b953a78882e7
    my word program is officei home and business 2010
    In a message dated 5/20/2014 12:48:18 P.M. Eastern Daylight Time, 
    [email protected] writes:
    i  reinstalled X pro on my newish computer and get appcrash error message -
    how do i fix? bill
    created by Test Screen  Name
    (https://forums.adobe.com/people/TestScreenName)  in Acrobat Installation & Update Issues - _View the full 
    discussion_ (https://forums.adobe.com/message/6394814#6394814)

  • Firefox 11.0/12.0 does not launch and provides no error message, how can I fix this? Windows 7/8

    Running Windows 7 on one partition, and Windows 8 Consumer Preview on another, Firefox does not open for either.
    Firefox crashes upon opening without an error message. I have reinstalled and manually cleared profile information. If I create a new profile, it works until I close and try to relaunch requiring me to make a new profile.
    I have tried removing/reinstalling java as well (just in case), as I had been editing some of the java installation from my Windows 7 partition.
    As I launch the Firefox, if I watch the task manager, Firefox.exe appears for a moment, but disappears almost immediately.
    No files appear in 'C:\Users\[Username]\AppData\Roaming\Mozilla\Firefox\Crash Reports' directory with the exception of the 'InstallTime*********' file.
    *Information posted in the "Troubleshooting Information" section below is from the Windows 8 Consumer Preview partition. There are some errors with my display driver not being updated properly, but Firefox -was- working on Windows 8 Consumer Preview until just recently, so I am assuming that is not part of the issue.

    Noah_SUMO,
    Regarding Naomi Internet Filter, I verified that it was -not- something installed (I hadn't heard of it before, but I made sure nevertheless in case it piggybacked on something).
    As far as system restore software, I keep none =x
    Never have, and I change over OS's relatively often (I went from 7 this past fall to 7/Kubuntu/BTLinux, to 8DeveloperPreview/Kubuntu/BTLinux, to overwriting Kubuntu with 7 a few weeks later, overwrote 8DevPrev to 8ConsumerPreview, and then removed both linux partitions and remerged with a fresh install of two separate partitions for 7 and 8 (I help with some OS compatibility/stress testing for a friend's software development company).
    As far as software that monitors or interacts with online connections..
    Adobe Flash Player 11 Plugin, Apple Application Support, Apple Software Update, Bonjour, Google Chrome (not that it's preferred over FF, just over IE ;]), Java(TM) 7 Update 3, Microsoft Security Essentials, Microsoft Silverlight (I started having issues not long after I installed Silverlight, however I don't feel like this is causing any issue, as I tried removing it and reinstalling everything from scratch, but no luck), Mozilla Firefox 11.0 (x86 en-US)/Mozilla Firefox 12.0 (x86 en-US), Mozilla Maintenance Service, No-IP DUC (tested this and found no difference or ability for it to hinder FF), (previously) Skype 5.8, TortoiseSVN 1.7.5.22551 (32 bit), and WinSCP 4.3.7.
    None of which I've found to have issues with Firefox in the past, as well as FF was working with them until just recently.
    As far as I can tell, automatic updates were disabled for everything (including my OS), and no changes had been made to any of the software, with the exception of I had installed Silverlight, but as mentioned earlier, I didn't find any issues with this.
    Like you say, my best guess at this point would be that there's something funky set up with my partitions, and so I may just do another fresh wipe and try again (it just takes forever to get everything installed that I need for school, so I'll probably just wait it out for a while).
    The only reason in which I would go against it being a partition setup issue, is that it -was- working. However, I do recognize that something could have come up after a while (not sure how, but I don't doubt it).
    I hadn't thought about downgrading past 11, but it's definitely worth a shot, and I'm more than willing to try. once I'm done with stuff today I'll give it a shot and post the results here.
    Thanks so much for your suggestions.

  • Torch 9810 Error Message

    My phone randomly turned off earlier and only turned back on when I plugged it in, but as it was turning on a message appeared and says, "Error 102 Reload Software". 
    When I went to the site it told me to, to find more information it said the page was no longer available.
    Now, if I press reset, will I lose all of my photos, videos, information, etc?
    Thank you in advance for your help!

    You can definitely do it... Here's another Article to guide you...
    BlackBerry Desktop Software is not required to perform a clean reload of the BlackBerry Smartphone.
    Just post on this thread if incase you need anything. Goodluck!
    Ron
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

  • Updates failed due to Error message - how do I fix?

    I tried to download updates this morning and got the following message:
    ConnectionManager::invoke:: Failed to find service connection url.
    Any ideas what to do to fix?
    Thanks

    You can try the solutions given in the following two knowledge base article:
    http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
    http://helpx.adobe.com/photoshop/kb/photoshop-cs6-updates-dont-install.html

  • Hard Disk - (3F0) BootDevice not found" Error Message how do i fix this

    Hard Disk - (3F0) BootDevice not found" Error Message

    Sounds like the hard drive has failed and will need to be replaced. If you are still in warranty HP will send a replacement. If not a retail laptop SATA hard drive can be used. Just be sure to get one of at least equal capacity as the original in order to use Recovery Discs. It can be larger, but not smaller capacity.For instance you have a 320GB hdd now so you could use a 500GB hdd but not a 250GB hdd.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • MB Pro tries to connect to Time Capsule when away from home network resulting in annoying error message - how do I fix this?

    I have a 13" MB Pro late 2011 model running Mountain Lion with 2.5 ghz and 8 GB ram. I have a TC setup at home as wireless network and my phones, ipads, PCs, and MB Pro all connect to it with no problem. The problem is when I leave home and connect to another wireless network my MB Pro tries to connect to the TC about every 15 seconds and a message pops up saying it could not connect to the server "Time Capsule" and it forces me to click ok. As you can imagine, clicking ok every 15 seconds makes it impossible to use the computer. I have tried turning off time machine but it makes no difference.
    I have tried to read other posts and could not find the answer. Only reason I state this is because I once asked a question and there was another post out there and several got mad at me. I'm just trying to figure this out. Any help is greatly appreciated.

    edex67 suggested that you check Login Items.
    You told us that you checked Login Options.
    Try checking Login Items.

  • Acrobat Professional 6 Error Message -How do I fix?

    Hi
    I updated / downloaded the new version of the software (Adobe was the one that notified me on the newer version and until now I always said, "update later"  --wish I had never updated it) and now the application won't even open. All I get is ReourceMismatch message.
    Help!!! I need to open a pdf document and can't.
    This software was installed on my computer for me, I can't delete it and reinstall it.
    THANKS!! Appreciate any help!!!

    Try these for inspiration:
    http://forums.adobe.com/thread/300230
    http://forums.macrumors.com/archive/index.php/t-61765.html
    Torben.

  • I have an ipod classic (7th generation, i believe) that i am trying to repair for a friend that has become corrupted, but when plugged in goes from corrupted to an error message. how do i fix this?

    my friend was recently in a car crash, and since then, he's ipod classic (180gb, 7th generation i think) has been on the fritz. from what he has told me, when plugged in, it says it is corrpted, but then it goes to an error (which i cannot identify right now).any solutions, or do i need to come back with more info?

    Well the iPod is supposed to be synced from YOUR iTunes music library, if you used other means to put music on there then the iPod is going to sync to only what's on your itunes music library when you connect it.
    You need to put the files into itunes.
    Far as your other issues, sounds like the drive is dying.
    Check this support article for assistance
    https://support.apple.com/kb/TS2380
    http://reviews.cnet.com/8301-13727_7-10329819-263.html
    search online for that number.

  • I get an error message, how can I fix it?

    here is the program
    import java.util.PriorityQueue;
    public class SQueue<V> extends PriorityQueue
    public SQueue()
    {super();}
    public void insert(V item)
    {this.add(item);}
    } I got the message" Warnings from last compilation
    Note......... uses unchecked or unsafe operations
    Note.......... recomplie with -xlint: unchecked for details."
    I know it has something to do with the Genetics of <V> but I dont know where is the problem.

    You probably need to extend PriorityQueue<V>.

  • HELP CRASHES !!!! BLACKBERRY TORCH 9810 AT&T OS 7

    Hi, I have a blackberry Torch 9810 from AT&T OS 7.0 which I have purchased on Ebay. I got the phone a couple of days ago so everything was fine with it till I started to update the phone. Well to make a long history short my phone Internet crashes all the time, When I really need to place a call the phone freezes and says "call failed". When I receive Broadcast form my contacts I get those BC in black color letters instead of purple.
    But the most aggravated situation is that I have pulled the battery out too many times to fix the problem and problem still continues,. I have wiped the phone´s OS with BBSak to have it reload with BBSAK and also try with DM, I have Updated/downgraded this phone, I have done so many things to this freaking phone that I think the last thing I will do to it is smash it against the wall. I will highly appreciate if someone can  help me with this issue. I was wondering if this phone was reported Stolen/ Lost / Blacklisted is there any app that its actually making this
    conflict perhaps the phone´s transmitter/antenna.. Any body pleaseeeee!!

    I doubt her carrier will do anything as she does not own it anymore.
    you have done the updates, reinstall and more to prove its most likely the phones fault
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Blackberry Torch 9810 screen dont show up

    Hello, I have a weird problem with my blackberry torch 9810, all the lights from the kerboard and the 4 button (call, blackberry button, return button and turn off button) are on and also, the green light LED is on too but the SCREEN doesn't show up. If anyone knows what the problem and how to fix it please tell.
    <Personal Content Removed>

    OK, it appears that your phone is not going to boot properly.  The important thing to do now is to get it to connect to BlackBerry Desktop Software (available at www.blackberry.com/desktop if you don't have it installed yet on your PC).  Plug your phone in to your PC, open BDS and wait for your phone to connect.  The software might detect that you don't have a proper OS loaded to your phone.  Whatever message you get, please post back with it and we'll take it from there.
    I hope that helps you. 
    - If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

  • Torch 9810 - Error 507

    Hi,
    I am from the Philippines. I have a Torch 9810, Sun Cellular is my carrier. It has been working fine the last few days. Today, locked up showing error 507. I did a hard reset by taking the battery out, nothing happened.
    Please help!!!

    This error message might appear because of the following causes:
    The power management feature on the computer turns off the USB ports.
    The BlackBerry smartphone is connected to a laptop computer using a docking station.
    Check the below KB article for resolution :
    KB02792 BlackBerry smartphone displays Error message “507” when upgrading BlackBerry Device Software
    tanzim                                                                                  
    If your query is resolved then please click on “Accept as Solution”
    Click on the LIKE on the bottom right if the post deserves credit

  • During an update of the applications on the BlackBerry smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatis

    I have reset both my torch and playbook back to original only thing that I kept was my contact. And still problems I am a few min away from leave my loved blackberry and going android !! Or heaven help us Phone
    Issues 1) playbook wont connect to desktop manager anymore 
    2) Play book has 2 calendar icons with two different settings on them ??? I have one that is currently working with my yahoo email and calendar account. 
    3) my Phone when connected to desk top software shows the calendar as read only
    4) Unable to update my phone says During an update of the applications on the BlackBerry® smartphone an error message may be displayed "BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies." 
    I just want my email and Calendars to work I am tried of spending nights trying to get these deices working !!! 
    someone please help me. !! 
    I know you are going to ask I have updated everything last time and it is all as update as it can get. 
    As for now as I wait I am going to wipe my phone again and just set everything up again !! If I have to even my contacts AHHHH Help I am starting to think crazy thoughts 

    Did you try to eboot the your PC or laptop where your device is connected ?
    I experienced this with my windows laptop, after a failed to do an update, I restart the laptop and my Torch, then retried, and it's worked

Maybe you are looking for

  • Invalid Cursor when I want to modify itab with READ TABLE ?

    Following code causes a core dump and says invalid cursor. What should I do if I want to change gt_itab .? REPORT  ZEV_READ_TABLE. data: begin of gt_itab occurs 0,        key like vbrk-vbeln,        name(10) type C,        amount type i,       end of

  • Can't Set Time in "Reminders" App

    This seems like a really basic question that should be a non-issue, but I can't figure out how to set a specific Time for the "Reminders" application on my Macbook Air 2012 (with Mountian Lion). I can creat New Reminders, name them, I can make a remi

  • Cisco outdoor AP 1300 - OSPF multicast traffic

    Hi everybody, I have a basic question but i really do not know the answer. So, I want to know if i can talk OSPF through a wireless connection formed by 2 cisco aironet 1300? I mean i am not sure if the access point is going to pass the OSPF's multic

  • Which verison of FMLE can support 5.1 or 7.1 audio channel

    Hi all, Did anyone know which version of FMLE can encode the multi audio channel file for streamming? Or anyone knows how to do it using adobe products? thanks Estray

  • Save output text in automator

    So I've got automator to output selected files from the system profiler, and then into a text document.  Now, I want automator to save this text docuemnt. Searching the Library of actions in Automator for SAVE give me 2 choices and none of them do wh