HELP!! Blackberry world error

I cant download my apps on my bb q10 the message is  :" You have reached the maximum number of PIN changes for this account please visit www.blackberry.com/support for more information."
please help me I really need my apps that I downloaded previously. I replaced my previous blackberry z10 about 5 times its a personal use and it had been replaced due to some hardware and software issues.
Thank you

You will need to contact your service provider / carrier and let them know of the error. They should then contact BlackBerry Technical Support Services to resolve this issue.
More information here: http://www.blackberry.com/btsc/KB34242
Rad Systems apps on BlackBerry World
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Similar Messages

  • Blackberry world error 80002

    I unable to log in to blackberry world/////
    want some help...

    Hey deveshpatel,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Do you get a specific error message with that error code?  Also when was the last time you could access BlackBerry World?
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • BLACKBERRY WORLD ERROR

    Get "Error Id 11100" when trying to make purchase at. BlackBerry World. Advised to contact BlackBerry World Support. No clue there as to how to resolve this.

    samimmondal wrote:
    Hello I do not download in bb world when I click download button then say no caches tem....error I'd 40721.please hep me.
    No need to post more than once.
    Your other post has been answered.
    Article ID: KB32439 Error 40721: No Cached Credentials appears when accessing BlackBerry App World
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
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    PIN: C0001B7B4   Display/Scan Bar Code
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  • Blackberry world error aw11000c

    I get this error every time i try to purchase apps from bb world I use a visa credit card.. I call the bank and i have no restriccions but they told me that tha bank refuces the purchases because of ccv numbert error...
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    In the public KB databases, I find no references using the codes you have noted. If you provide instead the exact and complete content of the error message presented, along with the steps you conduct to reach that point, then we might be able to help a little bit more. Or, you can search the public KBs for yourself:
    http://btsc.webapps.blackberry.com/btsc/microsites/microsite.do
    Good luck!
    VIA | sdgardne 
    http://supportforums.blackberry.com/t5/BlackBerry-World/Helping-can-NOT-payment/m-p/2580345#M1835
    Please thank those who help you by clicking the button.
    If your issue has been solved, please resolve it by marking "Accept as Solution"

  • Help - Blackberry Error - An Error has occured and Blackberry World will be closed - Tried EVERYTHING!

    Whenever I try to launch Blackberry World, I get the message "An error has occurred and Blackberry World will be closed.  Try waiting a few minutes and reopening Blackberry World."  I have read all of the post and unless I have missed something - nothing is working.
    I have a Blackberry Z10 - STK100-1
    Software - 10.2.1.2977
    I have tried -
    launching BBW with just using Wifi
    launching BBW with just using Data
    launching BBW with Wifi and Data
    Hard resets (after changing the above settings)
    Soft resets
    Battery pulls
    Tried to access BBW through "games" .. the three dots, ...
    Opening BBW online and trying to access my blackberry through the online program.
    AND I have just wiped my blackberry to start over, and it is still not working!!!!!  The restore of my data was done using the "quick backup" so it shouldn't be due to a conflict with another program.
    Can you please help - I am getting ready to tear my hair out!
    Solved!
    Go to Solution.

    Jennie1997,        For those using BlackBerry OS 10.2.1, BlackBerry Virtual Expert is built in and can be opened by opening the Help application followed by tapping Testing along the bottom toolbar.
    See here:   http://helpblog.blackberry.com/2014/01/introducing-blackberry-virtual-expert-for-blackberry-10-os-10...
    So if you have it it may have been FourSquare, ???

  • Blackberry world connection error

    Good afternoon
    I am trying to access blackberry world but get the error 'an error has occurred and blackberry world must close. Try waiting a few minutes and then re-open Blackberry world'.
    I have seen several recommendations to turn off wifi but I am not using wifi. This has been going on for about a day, it used to work.
    I have tried downloading via my PC but I get the same error
    I am using a Q10, software release 10.2.1.2102.
    Please help, Thanks
    Solved!
    Go to Solution.

    Hi and Welcome to the Community!
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive
    2) Reboot
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Help. Folders won't keep after Blackberry World Update July 18

    I have a Z10 running OS 10.1.0.1720, Software version 10.1.0.273.  I updated to the latest version of Blackberry World and received an error message and couldn't install it.  I tried it again and if installed, only this time all my folders on the homescreen and other screens are all gone.  
    After spending a hour or so setting everything back up last night, they're gone again.  Only this time it happened differently, I started up my Globe and Mail app and it wouldn't load up the articles. I then tried the Canadian Newsreader app and it couldn't connect.  So I restarted and all my folders disappeared. I hard rebooted after that (held onto the button on the top until the blue blackberry logo showed up) and they're still gone. 
    This is a royal PITA and wouldn't have upgraded to the new Blackberry World if that was the case.   Help! Is there a resolution to this?
    Also, my skyps video never worked on my Z10, but it has worked on others.  Don't know why. Help x 2. 

    Good day
    Welcome to BB forums
    I did the upgrade last night so far no problems!
    Why don't you reload your previous OS if your getting these problems
    How to Reload your Blackberry10 OS
    Want to contract me? You can follow me on Twitter @RobGambino
    Be sure to click Like! for those who have helped you.
    Click Accept as Solution for posts that have solved your issue(s)!

  • HELP: TORCH 9810 CANT CONNECT TO BLACKBERRY WORLD

    hello 
    Everytime i connect to a wifi network in a different places and i want ro access my blackberry world the first thing i will do is to reboot or restart my device before it will connect... but only to bb world facebook icon and viber icon ..but the browser is ok no problem i can browse..is there something wrong with my wifi?or there must be a mother board problem?
    Is there anyone can fix this?  

    What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.7.1.x.xxx", What is yours?
    Also, can you try being connected to a WiFi router and then open BlackBerry World, does it crash?
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Unable to open blackberry world in blackberry z10 error ' an error has occurred and blackberry world must close. Try waiting a few minutes and then reopen blackberry world'

    I've been receiving this error ever since u tried to back up my files on my windows laptop, and no matter what I do I can't seem to get it to work.
    Is there any work around for this error? Or is there any way to reinstall app world using my browser?
    thanks for the replies in advance.

    The solution described on http://supportforums.blackberry.com/t5/BlackBerry-​World/Can-t-upgrade-BB-World-I-think/m-p/2485451 resolved this issue. Many thanks, sdgardne!

  • BlackBerry World Music Downloads Failing....Need Help

     I just purchased a song to play for a kid who was asking to hear it but the download keeps failing. I have already paid for the song but I am unable to download it.
    I have since tested BlackBerry World apps and they are working as usual. I've searched all over the Internet for an answer, but I'm having trouble finding any information.
    Anyone have any thoughts on what I might need to do? I've tried refreshing BlackBerry World and I'm going to do another battery pull once I finish this post.

    What is the name of the song that failed to download? Did you see any error?

  • Blackberry World Server Error on Playbook WiFi

    Over the last couple of days I have been unable to download any apps from the Blackberry World. After about 1 minute I get this message:
    "Blackberry World is having trouble connecting to the Blackberry World server. Verify your network connections and try again"
    I not having any problems connecting to the internet and receiving emails and all downloaded apps are working ok. so I believe I do not have any network problems.
    I have an android phone and can download apps from the play store ok when using the same router and ISP
    Can anybody help? HAVE THEY STOPPED SUPPORTING THE PLAYBOOK?
    Solved!
    Go to Solution.

    That could definitely be it. When that happens it's not uncommon to have access to some sites and not others.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Error occured in blackberry world

    Hi I have a problem in opening blackberry world after updating blackberry world...kindly tell me how to fix it...
    Solved!
    Go to Solution.

    waleed_010 wrote:
    I want to know, is it the upgrade version issue......kindly help me
    Given that thousands (millions?) of others don't have this issue, I would say it is not the upgrade version that is the cause of your issue.
    Please try this. With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive
    2) Reboot
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you!
    If not, what is your OS level please?
    Article ID: KB23393 How to check the model number and version of the operating system on a BlackBerry smartphone
    Please note carefully...I want to know your OS version, not your Software Release version. If your OS is old, then you might want to look into updating it. You also might want to look at a complete device WIPE to see if that fixes things. Otherwise, contact your mobile service provider for formal support.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry World doesnt open

    Dears,
    It is my 4th day since I am trying to fix my blackberry world app to login via z10.
    I am new user on BlackBerry and I still cannot understand why I cannot login. The similar problem occurs with my BBM, when I am trying to login directly from my mobile data, and it wont, but when I login via edge modem by wifi, it does let me to enter and contact. I have tried the payment option as well, but it does the same. It doesnt let me complete, gives an error.
    Anyway, regarding my mobiles software version is the latest one by 03 may 2014. I have done everything, removed.battery, didnt use and so on. But still cannot enter to BlackBerry world or bbm.
    Please help.me.
    I even reccomended the same.phone.to.my friend and he bought it. And today when I also.wanted.to enter from his phone, it gaves absolutely the same.problem.
    I look.forward to.hear.

    Thank you for the clarifications.
    FYI -- there is no prompted log in or log out of BBID...it is an "always on" sort of thing, deeply tied into the device to enable various services, including BBWorld and BBM.
    With a strong carrier network signal (e.g., not merely WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should result in a message coming to your BB...please wait for that before proceeding to the next step):
    1) Register HRT
    KB00510 How to register a BlackBerry smartphone with the wireless network
    Please wait for one "registration" message to arrive
    2) Reboot
    Pre-BB10 Devices ONLY. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.
    BB10 Devices. Hold the top button down until the counter reaches zero. Wait for the device to be fully shut down (e.g., nothing at all displayed on the screen, no LED lights, etc.). Hold the top button until the red LED is lit. Wait through the full boot-up process. IF this fails, you can attempt the battery-pull method above, but it is normally NOT recommended unless nothing else works.
    See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
    Hopefully that will get things going again for you! If not, then you likely should contact your mobile service provider for formal support. For BBM, from what you describe it is over their network that things do not function. For BBWorld, nothing functions. If these steps do not work to resolve it, then you will need formal support, possibly from BB themselves -- the only way to obtain that is via escalation from your carrier.
    One last thought...when you talk to your carrier, ask them to dig deeply and ensure that there is no BIS account tied to your BB10 device. BB10 does not use BIS, and there are reports that on some carriers even having a BIS account with your carrier will actually block functionality on a BB10 device.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Blackberry world isnt loading

    I keep getting errors when trying to open up blackberry world. Its been going on for about a week. At times it works but most of the time it doesn't.

    theosing wrote:
    I keep getting errors when trying to open up blackberry world. Its been going on for about a week. At times it works but most of the time it doesn't.
    you didn't specify what errors you are receiving. It would be helpful if you provide more detailed information.
    Help the Community Help You!
    Cheers!
    Click if you want to Thank someone. If Problem is resolved, so that others can make use of it.

  • BlackBerry World Don't Work

    Hello,
    If Mobile Network is closed and wifi is open; BlackBerry World is working.Some Turkey users have this error. 
    How can I fix it?
    Screen shot is this link.
    https://pbs.twimg.com/media/BgSzqHPIgAAZ3JW.png
    F.Okan
    BBTURK
    BlackBerry Turkiye

    Exit the Blackberry world.
    Go to the music app.
    OR
    Go ot the Games app. Tap the games tab at the bottom (third tab).
    At the right bottom, you will notice three dots. Tap the dots
    Tap the option to enter the blackberry world. Wait until the screen is loaded
    Swipe right to Enter My World - > My Apps and Games.
    Tap the three dots again to check for updates.
    Install all the udates and close your App World.
    Try accessing the app world in the standard way. Everything must be fixed by now.
    Twitter: @ukmight
    1. Click on the " Like " button if you find anything helpful posted.
    2. If any of the replies in your post has resolved your problem, mark the reply(ies) as " Solution ", so that others can readily view the solution instead of creating another redundant post.

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