Help! Blank file after opening .psd from network drive

I'm a technician at a school district and in one of the classrooms we have Photoshop CS5.1 installed on a Windows 7 SP1 machine. Students have their own network drive folder for them to save files.
They are currently working with work paths and have multiple layers when they save their PS project.  When they go to open it back up, they get a blank white layer that looks locked. We go to the paths part and it actually shows what they were working on. How do they get it to open up where the layers are still there? The layers checkbox was checked when they saved and it was saved as .psd file.
Any help would be appreciated.  They have saved locally on the machine and I'm going to find out soon enough if it saved correctly for them.

It is discouraged by Adobe to open/save directly via a network.  I don't know the fact that you're saving directly across the network is involved in what's gone wrong here, but can you have the students save their work to the local drive, then copy the file to the network drive?
Out of curiosity, are they using a mapped drive letter, or a UNC path?
There was a VERY similar thread to yours a few weeks ago...  http://forums.adobe.com/message/3955688
-Noel

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