Help!  blue circle with itunes logo and picture of plug???  what is that? won't start

just intstalled new update 8.1.3 system shut down and now will not restart.  Only give image of blue circle with music note and iTunes logo underneath with a plug leading to it?  what does that mean?

It means something didn't go right during the update and your iPad is in Recovery mode. The same thing happened to me during the IOS 8.1 update. You need to connect it to iTunes on your computer, update it, and restore it from your iTunes or iCloud backup.  If like me you don't have a computer take your iPad to the Apple Store and they will help you with the Restore process.

Similar Messages

  • HT4061 good morning! I just did a software update on my phone (finally) last night and now my phone will not come on.  All it keeps showing is the charger pointing up to a blue circle with iTunes inside and will not go any further.  Can ANYone please expl

    Good Morning,
    I just did a software update on my phone (finally) last night and now my phone will not come on.  It keeps showing the charger pointing up to a blue circle with iTunes inside and will not go any further.  Can ANYONE help me please???

    The phone is in restore mode and the picture is telling you what to do. Connect the phone, by cable, to iTunes in the computer you normally use for syncing, and retore the phone.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • I tried to update my ipad 2 to os7 and all i get is a black screen with iTunes logo and charger icon. I tried the power button and home button together. Help!

    I updated by iPad 2 to os 7 when the screen went black. I hit the power and home buttons and got an outline of a charger cord to a blue circle with iTunes under it.

    YOU ARE IN RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. If you did not do step 4 properly, start all over again.

  • HT6058 I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow ahe iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and picture of charger plug.  It has been this way for 2 ho

    I tried to download tI tried to download iOS 7.0.4 and have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug.  It has been this way for 2 hours.  Help??

    doreen329 wrote:
    ... have been stuck on a screen with iTunes logo and up arrow and a picture of charger plug. .
    Your Device is in Recovery Mode and needs to be connected to the Computer you Usually Sync with.
    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps..
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • HT4623 I was updating my iPhone 4 to 6.1 and it froze.  It has an iTunes logo and picture of a usb port on the screen.  It gave me the option to restore settings, which I don't want to do.  Now the phone is frozen.

    I was updating my iPhone 4 to 6.1 and it froze.  It has an iTunes logo and picture of a usb port on the screen.  It gave me the option to restore settings, which I don't want to do.  Now the phone is frozen.  Any ideas how to get the phone back?

    Im sorry to hear that. You need to restore like brad said.
    But you can restore from a latest backup from itunes after restore. I hope you had a recent backup made.
    Here is a link to help
    http://support.apple.com/kb/HT1808

  • My mini ipad shows the itunes logo and picture of charger on screen

    My mini ipad shows the itunes logo and picture of charger on screen

    You are in Recovery Mode. Follow step 1 to 6 closely to recover your iPad.
    http://support.apple.com/kb/HT1808
    Note: You need to be patient and repeat the above many times to recover your iPad

  • HT201412 my Ipad screen is stuck with Itunes logo and wont repsond

    my Ipad screen is stuck with Itunes logo and wont repsond

    Connect to iTunes on the computer you usually Sync with and “ Restore “...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/ht4097
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...

  • I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    I have snow leopard installed as an OS.  When trying to reboot a MacBook Pro I am getting stuck on grey screen with apple logo and rotating symbol.  What can I do?

    Maybe this might help.
    http://support.apple.com/kb/TS2570

  • HT1414 Ipad stuck with Itunes logo and USB cable picture ??

    Hello to all,
    My ipad is stuck with the iTunes logo and a picture of a USB cable with an arrow.Itunes is not recognizing my ipad, How do I get past this?

    Not sure what the Script is in the previous reply, but perhaps it referred to the following kb's
    http://support.apple.com/kb/TS1538
    http://support.apple.com/kb/TS3281 ( note the link on the bottom on "restore" , use it if necessary).
    You can also do a search online, or on this forum,  on "dfu mode" if the above doesn't work. 

  • Performed software update and now I can't get past a window with Itunes logo and usb picture?

    When I powered up the Ipad this morning, there was a software update notification.  After completing the update, the Ipad won't boot past a screen that has the Itunes logo and a USB cord just below it.  I've powered off and it still wont get past this screen.

    Thanks for the suggestion but unfortunately, it did not work.  Restore was unsuccessful and now I can't get iTunes to stay open long enough to attempt a second restore.   I've just posted a new question with more details of what I've tried. 

  • My Ipad has locked with Itunes logo and cable displayed on a black screen.    Cant do anything

    My Ipad has locked on a black screen with only the Itunes music logo together  with an arrow and a cable white photo display.    Turning it on and off achieves nothing, only the Itunes circle and cable appear each time.     What can I do to rectify?

    I uploaded iOS 7 and the ipad came up with a black screen with pictures of iTunes logo and power cord.  It wouldn't turn off or respond to any actions.  A terrifying moment.  I followed some suggestions from these discussions, connected iPad to Macbook with iTunes open and prayed.  It took 3 separate times to completely reset the iPad, because of several "errors" that would occur throughout the lengthy process.  This necessity to completely reset my iPad (and it is very shakily alive now, I fear) was a direct result of uploading the new OS.  I am furious.  What is going on with Apple?  I see this has happened to people for quite a while now.  Good Lord. 
    Message was edited by: Liz with the computer genius brother Fred

  • Iphone 3GS frozen on screen with itunes logo and USB cable

    hey
    my iphone 3GS has frozen on the screen with the itunes logo and a USB cable this happened right after trying to update it , which for some reason failed. i have tried restoring it and downloading the new itunes any help would be brilliant.
    also anyone else find itunes and windows 7 dont work ?
    thanks.

    the same thing has happened to me!
    today 25th feb @ approx 10pm (melbourne time)
    itunes goes "hey u gotta update ur iphone" so i do
    and then it takes ages and ages, and then its like backing up iphone, and then it goes bump bump error, some ****, and then i go mmkay, and then the phone has frozen on this image the same thing the guy above has said!
    *** am i ment to do, restarting dont help!
    im on vista 64bit.

  • My ipod if frozen and has a picture of the itunes logo and the usb connector what does this mean

    My ipod screen is frozen with a picture of the itunes logo and a picture of the usb connector...was trying to update and restore the ipod but with no luck

    Connect the iPod to your computer and restore via iTunes.
    iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
    If you get an error what is the error?

  • Totally frozen with itunes logo and usb CABLE

    I have the itunes logo and the usb cable logo frozen on the ipod screen.
    What gives?
    I've tried resetting per the reset page and it has not worked..
    Any suggestions?
    Thanks

    What happens when you connect the iPod to your computer and try to restore via iTunes? The screen is telling your to connect the iPod to your computer with the USB cable and restore via iTunes.

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