Help!!! bluescreen IRQL_NOT_LESS_OR_EQUAL windows 8.1
[moved here from http://answers.microsoft.com/en-us/windows/forum/windows8_1-hardware/help-bluescreen-irqlnotlessorequal-windows-81/2a7eb790-449a-464b-97af-62f38c85e618]
hi bro, i need some help
history:
# cannot access the internet through wifi. it's says 'Limited' for all connected wifi.
# was re-installing atheros wireless adapter. the process takes much time (about 1 hour)
# hibernated the OS before the driver's installation was completed. the screen was off, but the indicator's light wasnt.
# pressed the off button (frustated)
# turning on my laptop, then bluescreen's always happens after the windows logo.
https://lh5.googleusercontent.com/-Mx-sWCULOb8/UzWHqUn121I/AAAAAAAAAB0/WruGFyXlRhE/w680-h510-no/Beji-20140328-00043.jpg
# Automatic Repair doesnt help. itsays checking for disk error (takes 5 minutes then restart automaticly)
https://lh5.googleusercontent.com/-cMPC1_5soZc/UzWHpOv6DjI/AAAAAAAAABo/IXbHBS68fGk/w680-h510-no/Beji-20140328-00042.jpg
# chek the disk manually through "advanced option"-> "troubleshoot"-> advanced option -> command prompt. no error
# Cannot use System Restore
https://lh6.googleusercontent.com/-CDFhdt7KY4Q/UzWHxUZi_EI/AAAAAAAAACI/x85llHdR6Dw/w680-h510-no/Beji-20140328-00048.jpg
# Safe boot mode is OK
information:
# asus a43sd. core-i3, windows 8.1 enterprise
# bluescreen's files:
https://onedrive.live.com/redir?resid=1CE4AF8A697E3ADB!1523&authkey=!AN2RuI5fpVoCoJw&ithint=folder%2c
# SrtTrail.txt and SrtTrail.log:
pict
https://lh6.googleusercontent.com/-Yoq0MrOp6Oo/UzWH14YoosI/AAAAAAAAACc/Srvh1kHNiJ4/w680-h510-no/Beji-20140328-00049.jpg
files
https://onedrive.live.com/redir?resid=1CE4AF8A697E3ADB!1526&authkey=!AA7CC05ref55S2g&ithint=folder%2c
sorry for my (bad) english.
Hi,
Glad to see your problem resovled, If you need any problem with Windows, please feel free let us know.
Roger Lu
TechNet Community Support
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I see that you're having an issue where the Windows help and support is popping up. I will try to help you with this.
I've looked into this for you, it seems this was an issue from back when Windows 7 launched. Any "solutions" also seemed to vary user to user. You may want to try contacting Microsoft for support on this. I was able to find a couple of posts off the answers.microsoft.com forums.
"SuperJbye replied on July 14, 2013
Hello
I found a simple yet effective solution for this problem, my friend had the same issue so instinctively as a technician, I suspect this was a malware of somekind so I re-formatted and installed Win7 funny it's still there, so I did a Hard disk wipe using Dalvik's and re-partitioned and formatted again, to my surprise it still have the same problem.
So I ask Mr. Goo' old Mr. Google for answer, but I've found more complications, sorry for the story, so without further a do, the solution.
Boot to safe mode. (may also work in "normal mode")
Go to Task Manager>
Click the Services Tab>
Right click "HelpPane.exe" or Help and support service>
Select Properties>
Click the Security tab>
Click the Advanced tab (for permissions options)
Then select the "permissions entries" one at a time>
Click Change Permissions>
Then click Edit>
CLEAR ALL THE CHECK BOX FOR ALL ENTRIES
This should prevent access to the HelpPane.exe to all users/programs.
This resolved my friends Windows 7 "Help and Support thingy" issue, hope it does yours too.
Message me for questions and/or clarifications/corrections.
Thank you"
"EddJosh replied on April 29, 2014
In reply to Danel...'s post on April 28, 2014
To fix the problem of the help pane appearing everytime you start windows do the following:
1. Run 'msconfig'
2. Go to the 'Startup' tab
3. One of your 'Startup items' is causing the pane to appear and you are going to have to find out which one it is! Untick ALL the items and reboot. The help pane will not appear harrah! Rather than adding the Startup Items back in one at a time and rebooting a hundred times, tick half the programs back in and reboot. You can find the culprit in about 5 reboots if you do it logically and add/remove half/quarter etc at a time.
4. Finally you will be left with all your Startup items ticked and the guilty program unticked (and that annoying help pane will no longer be appearing)
5. Now delete the guilty Startup Item from the registry (which will also remove it from the msconfig startup tab.
6. Open 'regedit'
7. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg and delete the guilty program folder. BACKUP YOUR REGISTRY FIRST!
8. You're welcome."
Both of those, as well as other steps are located in this thread: Windows 7 "Help and Support" keeps popping up.
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Thank you for posting on the HP Forums.
I worked on behalf of HP. -
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ok
my first time on here so be gentle,
ok heres my problem, be using itunes for a whilenow with my nano, never had any problems, always just got my mp3's, then just clcked "add folder" in itunes, and then pointed to the said album, and in it goes.
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i will add here my idea as to how what think i must do......
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We love seeing pro-active thinking here at the Discussions! You're off to a great start!
And you've pretty well got the right idea of what has to be done. A few points to make things go a bit smoother, though.
..i was going to track down all my mp3's on my hard drive, (about 3 gigs worth), and then just copy them over to my .."my music.itunes", folder, and then when i have reinstalled my pc, just copy that back to the "my music" folder....will this work.
It probably would work but fortunately there's an easier method. Use the iTunes Advanced menu > Consolidate Library... command and iTunes will automatically find all the songs in your music library that are not currently in the iTunes Music folder, make copies of them and then put them into that folder (along with any songs that are already there).
With that out of the way, there are two main ways to make the back-up copies of your library. The one this article in the Apple Knowledge Base describes in detail is burning CD's/DVD's. That will take care of the music itself but if, as you say, you want to keep your playlists (and the information they depend on) intact, you will also have to make back-up copies of the iTunes Library files . That link tells you where to find them.
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Message Edited by dah on 07-24-2008 05:19 AM
Message Edited by dah on 07-24-2008 05:20 AM
Solved!
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please help!
thanks in advance1. I have tried copying the Keyboard/Trackpad/Mouse drivers to the $WinPEDriver$ directory with mixed success on a 2012 MBP.
2. My experience is based on a 2013 rMBP. You may be able to use an Apple USB Keypad/Mouse to better success.
3. See http://www.macworld.com/article/2460820/macbook-pro-mid-2014-review-minor-update -offers-slightly-better-cpu-performance.html for HW differences between the two machines.
4. If you have access to a 2013 rMBP, I can suggest trying to build the USB on that and working with the USB to see if you can make it install Windows. the rMBP 2014 and rMBP 2013 have the same HW, except some CPU changes. You can also try building the USB at the nearest Apple store, if possible.
5. There is a section in AutoUnattend.xml, which is supposed to install all drivers in $WinPEDriver$ (see this http://support.microsoft.com/kb/2686316 )
<component name="Microsoft-Windows-PnpCustomizationsWinPE" processorArchitecture="amd64" publicKeyToken="31bf3856ad364e35" language="neutral" versionScope="nonSxS" xmlns:wcm="http://schemas.microsoft.com/WMIConfig/2002/State" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
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<Path>$WinPEDriver$</Path>
</PathAndCredentials>
</DriverPaths>
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