Help - bluetooth keyboard problem
Certain letters won't work on this keyboard.
Capital "r" and Capital "v" both don't work.
Any ideas?
Tom - chicago
Already did that. Plugged in a USB keyboard and it worked fine.
So I guess its off to the Apple Store for a replacement.
TO'B
Similar Messages
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HELP!
I have tried all sorts of things, like:
- removed syst prefs to desktop then restarted
- un-done, re-done, re-booted various options in International and Keyboard & Mouse
- run disk utility, both from startup CD AND in target disk mode
- ran permission smasher
- swapped out different keyboards and/or mice
...but these are my keyboard problem symptoms:
- numeric keypad not working
- the shift key (for caps & shift characters) not working&
- commands (i.e., "Select All") not working
...the keyboard does not work in any native Mac appl (e.g., Mail, Safari, TextEdit).
The only time my keyboard will work correctly is when I create a test new user and log-in. So it's just for me as user.
Also, oddly enough, keyboard prefs do not show up anywhere.
Anyplace where I should see something, such as
Library>preferences - there should be a file com.apple.keyboardtype.plist --- there is no file in any of the folders anywhere.
All of a sudden the keyboard stopped working, but the mouse attached to it still works. I have no clue what to do to fix it and my AppleCare has ran out.
Other things I have noticed and tried:
- running tech tool
- repairing permissions
- switching usb ports for the keyboard from the back of the display
- removing the mouse from the back of the keyboard
- unplugging everything but the keyboard and mouse
...any ideas???Hi, DR -
The numeric keypad not working sounds like MouseKeys became enabled in the Universal Access part of System Preferences.
The Shift key and Command keys not working sounds like Sticky Keys became enabled in the Universal Access part of System Preferences.
Check the Universal Access control pane in System Preferences - if those features are checkmarked, try unchecking them. -
Aluminum bluetooth keyboard problem
I have an apple aluminum bluetooth keyboard. It is one of the older models that requires 3 batteries. It has had very little use. I am going on a trip and decided to take it and the green light comes on, but won't blink for pairing with my new MBP. I have tried numerous sets of new batteries. The light will come on when depressed, but then goes out and won't blink, so the pairing can't take place. The pairing will start, but then the light goes out right away and won't blink. It doesn't matter whether I turn it on with a short or prolonged press on the on button.
Any ideas?No Luck. Deleted the old one. The keyboard will pair with another Mac...but hangs with this one. The computer sees it, attempts to pair with it, and then says that the pairing was unsuccessful - without even giving me a chance to enter the numbers that one normally does. It just says, "The pairing was unsuccessful. Make sure you device is in range of this computer, turned on and "discoverable." When ready, click Continue and try again."
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I have the Apple wireless mouse and keyboard. The past few days the keyboard has just stopped working. When I try to check Bluetooth status in the menu bar I get the endless beachball. I have to do a hard reboot. Sometimes the Bluetooth wizard will reconnect the keyboard, sometimes the keyboard is fine.
I've checked the batteries, which are fine. I've spent an hour or so going through these discussion boards and have seen similar problems but no real answer. I'm running Bluetooth Software 1.7.0f18. I'm sure upgrading to 10.4.6 might help, but right now I want to know if there is something more specific causing this. I haven't added any new Firewire devices (or anything else) in almost a year, and no new software since February.
My other question is what to do when the keyboard freezes. Is there any way to restart without pressing the power button?Hi
It will not be a problem to get that exchanged but do take your receipt with you.
If you have not already done so consider taking out AppleCare, it will give you warranty cover for 3 years from the original date of purchase and as you have now found out even the best computers go wrong
Happy New Year
chris -
The bluetooth wireless keyboard for my iMac G5 stopped working today. The green light on the back comes on, but the computer doesn't recognize when I type on the keyboard. I tried changing the batteries for the keyboard, but I cannot try re-registering the keyboard onto my computer because I cannot log in to my computer without the use of the keyboard. Any suggestions?
Hi, rthomps —
Please accept a warm welcome to Apple Discussions. Sorry this was the reason...
Unfortunately, as Bluetooth: How to Set Up Your Apple Wireless Keyboard says:"Use a Wired USB Keyboard and Mouse During Setup
During the setup process, you'll need to use a USB keyboard before the Apple Wireless Keyboard can work. Keep a USB keyboard connected to the computer until you've completed setting up the Apple Wireless Keyboard. After setup is complete, you can disconnect the USB keyboard."The Apple KnowledgeBase article, "iMac G5 internal Bluetooth module shows that it's 'Not Available' suggests temporary interference from USB devices as a potential cause of what you're experiencing. Try disconnecting any that may be connected. But my guess is that a restart would be required after following all of the troubleshooting steps suggested there — and you're trying to avoid that...
I've been trying to conjure a more creative alternative for you, but I'm afraid that borrowing a USB keyboard is the best that comes to mind— assuming you don't have access to an "old" one that still works. I'd like to suggest using Input menu »» keyboard viewer as a means to "input" the login data via mouse — but I don't think you have access to this app yet at that point in the "boot process." I'll try to test this when I can — as well as try to think of alternatives.
Hmm...
Good luck!
Regards,
Dean
Of course, you could also disconnect other peripherals and do a normal restart, hoping that would resolve the issue. I realize why you don't want to do this — but you're "out of commision" for the time being anyway...(?) -
i spiled liquid into my keyboard and the backlit is all irregular each key has its own intensity how do i fix it
What kind of liquid?
Turn upsidedown so liquid can drain.
Absolutely do not try booting the MBP for at least 48 hours.
Depending on the details of the spill, you're probably going to want to remove the bottom cover to help the insides dry. Pointing a fan at it would be a good idea. Some people put it in a very large plastic bag with dry/uncooked rice in it the bag (not in the MBP) to attract the moisture. Here is some spill info:
http://www.tekserve.com/services/spill.html -
Apple bluetooth keyboard not found
MacBook Pro
Retina, 13-inch, Late 2013
Processor 2.6 GHz Intel Core i5
Software OS X 10.9.4 (13E28)
since yesterday the external bluetooth APPLE keyboard cannot be found.
I use both a Apple bluetooth mouse and an Apple bluetooth keyboard. The mouse continues to work just fine, but the keyboard just stopped working and my computer cannot find it as a bluetooth device. I didn't run any system updates at all- the bluetooth keyboard just stopped working and then I couldn't find it- I get the message "no keyboard found." And yes, the batteries are installed correctly. And yes, I have turned the keyboard on.
This is the control panel I stare at for a long time and nothing happens:
I've read all the available troubleshooting advice from Apple, which is mostly a run down of how to put batteries in the **** thing and run the Bluetooth control panel :-/
WTH?!I found a fix for this and it does work. It's so simple I have a hard time understanding why Apple doesn't promote this extremely helpful and easy solution to the bluetooth keyboard problems (I hope you have as good luck with the fix as I had.)
http://clkoerner.com/2012/06/11/how-to-pair-an-already-paired-apple-bluetooth-ke yboard/ -
Problems pairing bluetooth keyboard in bootcamp
Hi.
I've searched exhaustively for the answer to this problem, but haven't yet found a solution. A few users have reported this particular problem before, but their discussion threads seem to go unanswered, so either they've given up, or found a solution and never posted it. I promise, if I find a satisfactory resolution, I will report it here!
Here is my dilemma: I have a Windows XP SP3 Bootcamp partition (v2.1) set up on my 2007 Santa Rosa MBP, that I've been using predominantly in Parallels. The reason I avoid booting directly into Windows at startup, is because I can't seem to get my Apple Bluetooth keyboard (the last-gen transparent model) to pair when using Windows natively via Bootcamp.
I've read all of the suggestions and standard instructions on how to pair a device using the bluetooth device wizard in XP, rolling back drivers to earlier versions, uninstalling the apple drivers, etc., and none of them seem to work.
First, when I try to add the keyboard, I can get to the point where I enter a passkey (e.g., 00000000), but when I click next, it BYPASSES the step where I am supposed to enter the passkey using the bluetooth keyboard, and says that it successfully added the device. It then shows up in the device list, without a passkey, but the keyboard never works, and when I close and re-open the bluetooth devices pane, it disappears from the list of devices. I've attempted this set-up probably 30+ times, and everytime, it ends the same way. To make sure it wasn't the bluetooth radio malfunctioning under Windows, I added my bluetooth phone, and it paired just fine. Also, the keyboard works normally when I boot into Leopard, so it's not a defective keyboard or a battery problem.
Next, I've tried some of the other suggestions I've found, such as removing the batteries to "reset" the keyboard, updating the bluetooth drivers (they're from the 2.1 Bootcamp release), uninstalling the drivers altogether, rolling back the drivers to earlier versions, and none of those have worked either.
Does anyone know what I'm doing wrong, or has anyone gotten their Apple bluetooth keyboard to pair properly when running Windows via Bootcamp? I'm wondering if this has to do with XP SP3 (which I installed AFTER upgrading to Bootcamp 2.1) or bootcamp 2.1 itself, or maybe a driver conflict???
Any help would be greatly appreciated!SUCCESS! FINALLY!
OK, I'm happy to say, I am at last typing this message on my bluetooth keyboard while running XP via Bootcamp. Hopefully this will help anyone else who encounters this problem.
The first issue, that Flying Dutchman helped me out with, was that my keyboard could be detected by the Windows Bluetooth Device wizard, but it wouldn't pair properly. After UN-pairing the keyboard in mac os X, and rebooting in Windows, I was able to successfully pair the keyboard using a passkey.
The keyboard still didn't work, though, and after searching around some more, I discovered the problem was that I had to enable the "Driver for keyboard, mice, etc (HID)" service by clicking the properties button for the keyboard (in the bluetooth control panel device list), and then check the box under the services tab. I had tried doing this before, but everytime I would do this and hit 'apply', I would get an error that said "access denied". So I kept giving up on this, but this was the step I needed. Finally, I googled around and found this very helpful discussion:
http://www.sean-ward.com/2008/08/01/bluetoothaccess_denied_issue_andresolution/
It explains how to fix the "access denied" problem so you can check the services box. I had to restart a couple of times and re-pair the keyboard, but at last it works!
Now the final question is what will happen when I go back to mac os X and repair my keyboard on that side... but that's an issue for another day.
Cheers! -
I have a Targue Versavue bluetooth keyboard that has worked perfectly for 2 years. It lost connection yesterday. I charged the battery but it still won't connect. I just get a blinking blue light. Help ??
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Brightness control does not work with the bluetooth keyboard connected on my iPad2. Please someone could help me ?
Julien-
I have the Apple MC184LL/A Bluetooth Wireless Keyboard. The brigtness control works with mine, as do most of the other functions.
Try cycling the keyboard off and on. Hold the power button until the green LED goes out. Then press it one more time to turn it back on.
You might try resetting the iPad's network. Go to Settings-General-Reset-Reset Network Settings. Then you may need to reconnect your WiFi and Bluetooth.
If that doesn't help, try resetting/rebooting the iPad. Hold both the Home and Sleep buttons for several seconds until the Apple logo appears. Ignore the "Slide to power off" arrow. The iPad will restart in a couple of minutes. Resetting this way will not hurt anything, and sometimes clears up mysterious problems.
Fred -
Help me with my Mac Bluetooth keyboard!
I was able to upload this video only when I restarted my iMac (2.5 GHz Intel Core i5, 4 GB 1333 MHz DDR3)! The problem is I keep on needing to restart to keep using this keyboard! Please help me!
http://www.youtube.com/watch?v=wxSK_uLED34Sorry, Babowa. I will explain.
Weeks ago, I was shocked to learn that all of the sudden, my Bluetooth Keyboard failed to work, except for the volume controls on the keyboard. All other types of key presses went ignored. So I plugged in my USB keyboard to my iMac and wouldn't you know... that same thing was going on with the USB keyboard, too. My iMac ignored all key presses except for the USB keyboard's volume control. I guess I must have restarted out of frustration, that's the only idea I can think of when I went on my day that day and put that problem behind me.
But today, I wasn't going to forget about this problem at all, when it happened again. I was going to document this. This problem seems so bizarre and twisted of a problem to me and I really should know what's going on with my iMac. And so, document this problem, I did. As you can see (with the Keyboard Viewer), I can control only the volume with the computer, despite trying to type in the search box of System Preferences and also Spotlight.
So, uhm... what the heck is going on? Any ideas? Thanks for your patience... -
My bluetooth keyboard (Macnus brand - bought recently in Thailand)(similar to Mac small keyboard) will pair with my iPad using code 8310,and is recognized by my iMac but will not pair?
There are very scant instructions with the keyboard and no mention of any code (the code was prompted by my iPad).
I have followed the instructions but it still will not pair with my iMac!
Can anyone help please?
My iMac is 20 inch Mid 2007 OSX10.9.1 4GB RAMHi All, thank you for you suggestions. I have been unable to find any website for the maker, but have looked at several Thai/cambodian sites incl <http://www.buycoms.com/Article/8435/index.asp> which mentions the keyboard being suitable for tablet or windows. No mention of iMac! although the box is branded to indicate Mac compatable.
I'm thinking that maybe it just will not pair with an iMac.
Ill keep looking for the maker website, which might come on later in the future? maybe?
thanks again. -
Intel iMac; upgraded adobe flash; bluetooth keyboard no longer pairs but magic mouse still OK. With Bluetooth switched on the screen splits into 4 areas and open windows seperate and shrink. Switch off Bluetooth and problem disappears and iMac works OK with plug-in keyboard and mouse
Hi, Derek -
...the screen splits into 4 areas and open windows seperate and shrink.
Sounds like Spaces is being activated somehow. With the wired keyboard and mouse in use, select the Exposé & Spaces control pane in System Preferences, click the choice in that pane for Spaces. See what the settings are. There are some activation settings in that pane - by default, F8 activates it.
It could be that the bluetooth keyboard has some stuck keys and is activating Spaces; or that the activation command has somehow been reset to something that the bluetooth mouse, or bluetooth itself, is triggering. -
Problem pairing bluetooth keyboard?
I feel ridiculous posting this because it's essentially publicizing my own stupdity, but I noticed a lot of other people having the same problem I had.
I had been using my aluminum bluetooth keyboard, it was working great. Then it stopped working-- I tried to re-pair it (changed batteries, reset everything, all the obvious & not so obvious solutions) but to no avail. Sometimes the keyboard name would show up in the pairing window, sometimes it wouldn't. Even if it did show up, if I clicked on it it still would never get me to the passkey phase.
SOLUTION: Apparently the keyboard was paired the entire time with another iBook I have in my office that acts as a file server. We'd set it up with that computer once a long while ago, and apparently they still remembered each other & remained friends. And made sure my Macbook couldn't join their little group.
Anyway, I feel really stupid. But I bet there's at least one other person out there who's having this problem for the same reason.
Make sure your keyboard is divorced from all previous partners before you try to set it up with a new one! They don't like adulterers...Hi schrysco-
Greetings and welcome to the Apple boards
Don't be so hard on yourself. This is how we all have learned much of what we share.
It is a good thing to know and very cool of you to share!
-DaddyPaycheck -
Fix for Bluetooth Keyboard/Mouse Freeze problem.
After deleting the following file: /Library/Preferences/com.apple.Bluetooth.plist
And re-pairing my Apple Bluetooth keyboard and mouse all of my freezing problems have been resolved.For what it's worth...
I have read a bunch of different threads on this. So far I have:
- downgraded my TimeCapsule (still had problems)
- Upgraded to 10.5.7 (still had problems)
- made both the bluetooth keyboard and might mouse "favorites" per http://discussions.apple.com/thread.jspa?threadID=1907901&tstart=30
- disabled bluetooth in the network panel
...and left an old PC mouse connected to a USB port.
The add as favorites / disable in network panel I have done fairly recently and - so far - no problems.
YMMV...
John
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