Help.....BT Home Hub question

Hello, I am a new member and hope someone may be able to help me.
I have a BT Home Hub 2 but unfortunately the wireless signal is not making it around the whole house, and this is even with a wireless extender fitted in another part of the house.
My question is, as I have 2 old routers, a netgear DG 834 and also a Speedtouch 330 (USB modem) is it possible to hook up two routers/adsl modems to a single BT line in order to get signals in different parts of the house. If this is possible, I would plug my wifi extender by hardwire into the second router and hopefully sort the problems I am suffering with. I am not very techie, but know a little.
Many thanks
Peter

http://www.jarviser.co.uk/jarviser/homehubindex.html
Use your spare BT Version 1 Home Hub as a wireless repeater!
http://www.jarviser.co.uk/jarviser/repeaterhubs.html
Use your spare BT Home Hub as a wired ethernet switch and WAP!
http://www.jarviser.co.uk/jarviser/repeaterhubswired.html
Use your spare home hub as a wireless dongle!
http://www.jarviser.co.uk/jarviser/hubasdongle.html

Similar Messages

Home hub question

The home hub 3 has 2 fields called Broadband Username & Password, what needs to be entered into them?
Thx
Solved!
Go to Solution.

Its filled in from the firmware isn`t it? You should not need to enter it in yourself.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Infinity 2 package (so fiber optic) on a Home Hub ...

Hi people I'm a little stumped with whats occurring with my Home Hub 5. I'm moved into my current flat in January and had the Infinity 2 package installed at that point.
Now I will add that the speed hasn't been terrible, which is why I never really noticed before until I saw another HOME HUB 5 setup today at my cousins and his is wired differently to mine with a completely different modem and router to mine (well I only have the Home hub 5 doing both jobs for me but he has two separate devices given to him one of which was from B.T) thought we pay the same and we live very close to each other. So whats confusing me is that my HH5 has a DSL cable going into the back of the Home HUB 5 as an input from my one and only phone socket in my flat and he has a white modem feeding his Home Hub 5 with a RED WAN cable as an iput.
So I have just the one cable and mine is a DSL connection (not RED WAN), and his has the RED WAN lead, which is clearly fiber optic feed from a separate modem.
So does this mean I only get DSL+2 max and not fiber optic speeds??? because clearly I dont have fiber optic running into the back of my home hub. I'm paying for A BT infinity 2 package which I'm guessing should be a Fiber optic set up but yet I have DSL cable or can they make me pay the same and give me older technology???
As mentioned I was at my cousins earlier today and he pays the same as me money wise, he is four streets away but yet has the RED WAN input (which is clearly fiber optic) and Im paying the same but yet only have a DSL input.
Now I have looked online and it would appear that they may only have to wire fiber optic to the house (curb) and the internal wiring from the master bell socket to the whole building is down to my land lord but my question is thought should I be paying for a fiber optic package when I'm clearly on a DSL connection package inside the property??? should this of not been mentioned to me when it was set up, like "sorry mate I'm fitting DSL and not fiber optic here, enjoy"
My other question is after this discovery today wanted to get rid of the Home Hub 5 for a third party modem/router which I already had. I have a Belkin DSL+2 from my last address but always thought I couldn't use it here because I was unaware that I was running DSL, so today I plus it in and set it up correctly and now the Belkin cant/wont connect.
I have ran speed check tests on the Home Hub 5 and I'm getting about a ping of 29 and above 70 mbps down and above 18 mbps up, but that's only to one site and that's only minimal packets of data (I have no idea how reliable these tests are) (speedtest.net)
Just with the new Belkin flitted (its a modem and router) it cant connect as the DSL connection bums out all the time every time I try to connect.
I'm guessing this is because for a DSL connection in the flat its quite good and the Belkin cant handle it???
but if you try and find a modem/router which is fiber optic via a DSL connection, there is no such thing, how is my home hub 5 running such high ish speeds via a DSL connection??? and can I get a better modem/router than the free Home Hub 5 which will run off a DSL connection but at fiber optic speeds???
Should I be getting these speeds??? are the speed tests talking rubbish???
Can I get a better modem router than the home hub???
Please help the Home Hub 5 is really not helping my gaming :-(
Many Thanks
Rich.
Cornwall
UK

You have a Homehub 5 which has a built in VDSL modem. Your speeds indicate you are on Infinity 2. You would not be able to get those speeds on ADSL. To check you can use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down. This test must be done with a wired connection.
http://speedtest.btwholesale.com/
Because you have a Homehub 5 can you also post the stats from 1-12 by logging onto the homehub management pages then troubleshooting > helpdesk. http://bthomehub.home/ This will show your connection type and speed.
Your cousin will more than likely have an Openreach modem and a Homehub 4. The Homehub 4 does not have a VDSL modem built in hence the reason it must be connected via the Openreach modem.

BT Home Hub 5 and Infintiy questions

I'm going to buy the BT home hub 5 soon and just wanted to make sure BT are not releasing a hub 6 before I buy this one. (Happens all the time)
Would getting the BT home hub 5 increase speed or ping because you don't need to modem?
I heard BT were increasing the 80Mb/s package to 100Mb/s for free, any news on this?

GeekOfBroadband wrote:
I'm going to buy the BT home hub 5 soon and just wanted to make sure BT are not releasing a hub 6 before I buy this one. (Happens all the time) NO
Would getting the BT home hub 5 increase speed or ping because you don't need to modem? NO
I heard BT were increasing the 80Mb/s package to 100Mb/s for free, any news on this? NO
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Home Hub 3 Port Forwarding Issue - Question to BT

Question to BT
Hello i have recently joined BT Infinity and have hit the issue of the Port Forwarding not working. My HH3 is on the following version of software. Will this version automatically upgrade to the latest version of firmware and will this fix my port forwarding issue?
As i work in IT (Cisco Network Eng) i need to be able to access several devices/services at home and this is a real pain for me. If you think that this could drag on as some posts have indicated could you please let me know and i will either get a draytek or throw in a cisco 1841.
Thank you
Dean.
Current firmware:
V100R001C01B031SP09_L_B
Last updated:
Unknown

requiem wrote:
Question to BT
Hello i have recently joined BT Infinity and have hit the issue of the Port Forwarding not working. My HH3 is on the following version of software. Will this version automatically upgrade to the latest version of firmware and will this fix my port forwarding issue?.........
Thank you
Dean.
Current firmware:
V100R001C01B031SP09_L_B
Last updated:
Unknown
Hi Dean
By the look of it you've got the type B version of the HH3 with current firmware.
From http://bt.custhelp.com/app/answers/detail/a_id/13073
The latest versions of the firmware are:
BT Home Hub 3 – Software version 4.7.5.1.83.8.57.1.3 (Type A) or V100R001C01B031SP09_L_B
Please Click On any Text in Blue as that automatically links to information.
PC (NDEGR)

HELP! BT Home Hub won't stay connected

Hi, was wondering if anyone here could possibly help, please, particularly with interpretation of ADSL Line stats/errors?
Trying to cut a v.v. long story short, been using BT Broadband with original BT Home Hub (1.0/1.5?) for approx. 6-7 years with recent average speed of just over 6Mb. No problems at all, apart from v. occasional connection drops, and minor, brief drops in speed.
As of middle of May frequent connection drops. Numerous contacts with BT, connected Home Hub to Master socket, new ADSL filters, new BT Home Hub (2.0A), etc. TWO visits from engineers, first fixed a “very minor” fault on line caused by “old connection” in junction box outside neighbours house, but told line now fine, which 2nd engineer confirmed when he came to install new HH version 3 last Wednesday. But since this problem started (back in middle of May) have hardly ever gone more than about 10 – 15 hours without a loss of connection (nearly got to 72 hours ONCE!).
At times there can be 3 or 4 dropouts in 20 – 30 minutes, other times just a single dropout. When it is connected speed is never really an issue, still on average just over 6Mb. Doesn’t seem to be any particular times of day, although obviously we tend to notice more during late afternoon/evenings when more of us are connected.
Ran out of patience ages ago, now running out of ideas, but if anyone has got any, would be much appreciated, especially an interpretation of ASDL stats and errors. Here are the current stats, (NB Currently connected to Master (only) socket via new face-plate with built-in filter installed by 1st engineer).
Download Speed
6.91 Mbps
0 Mbps
7.15 Mbps Max Achievable Speed
Download speedachieved during the test was - 6.91 Mbps For your connection, the acceptable range of speeds is 0.6 Mbps-7.15 Mbps. Additional Information: Your DSL Connection Rate :8.13 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM) IP Profile for your line is - 7.15 Mbps
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
0 days, 10:16:24
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
16.5 dB / 26.0 dB
Line attenuation (Down/Up):
13.4 dB / 8.5 dB
Output power (Down/Up):
20.0 dBm / 12.2 dBm
FEC Events (Down/Up):
491 / 0
CRC Events (Down/Up):
0 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
0 / 0
Error Seconds (Local/Remote):
38 / 3
Sorry about length of this first post, but wanted to try and include all relevant information. Any advice would be greatly appreciated. Thanks.
NickrH.
Solved!
Go to Solution.

Hi John,
Is this want you want?
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
2 days, 09:09:11
Downstream:
7.938 Mbps
Upstream:
448 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.1 Annex A
Latency type:
Interleaved
Noise margin (Down/Up):
16.4 dB / 26.0 dB
Line attenuation (Down/Up):
13.4 dB / 8.5 dB
Output power (Down/Up):
20.0 dBm / 12.2 dBm
FEC Events (Down/Up):
1935 / 0
CRC Events (Down/Up):
3 / 0
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
8 / 0
Error Seconds (Local/Remote):
41 / 3
Is the Noise margin too high?
Thanks,
NickrH

Help is my home hub faulty

Help please, my local exchange upgraded broadband on 6th aug, I got great download speeds for about a week then I noticed when I used phone the broadband would drop then come back on then drop again when the call finished. Called India to report problem, usual stuff like change filters which I did but no change engineer was sent and checked line said fault was at exchange, was later told all was ok was still getting dropped broadband so I again went through process of changing filters (I have about 6 different ones) and tried different sockets as well as the main one, suddenly all seemed ok but my download speed dropped to below 1.5mb, openreach engineer called and did his checks on line and said I have a good connection and he got my profile reset, great I thought, no chance speed still 1.5 at best even though my sync speed was over 13.000, India have again reset my profile but still poor download speed.
could my home hub be at fault?
Test Results
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
1545 Kbps
0 Kbps
2000 Kbps
Max Achievable Speed
Download speed achieved during the test was - 1545 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :13723 Kbps(DOWN-STREAM), 1016 Kbps(UP-STREAM)
IP Profile for your line is - 1750 Kbps
The throughput of Best Efforts (BE) classes achieved during the test is - 8.99:22.29:68.72 (SBE:NBEBE)
These figures represent the ratio while sententiously passing Sub BE, Normal BE and Priority BE marked traffic.
The results of this test will vary depending on the way your ISP has decided to use these traffic classes.
If you wish to discuss these results please contact your ISP.
If you are experiencing problems with specific applications, servers or websites please contact your ISP for assistance.
Your test has completed please close this window to exit the performance tester.
ADSL line status Connection information
Line state
Connected
Connection time
0 days, 6:37:59
Downstream
13,723 Kbps
Upstream
1,016 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.5
Latency type
Interleaved
Noise margin (Down/Up)
2.4 dB / 7.3 dB
Line attenuation (Down/Up)
33.0 dB / 17.7 dB
Output power (Down/Up)
0.0 dBm / 11.9 dBm
Loss of Framing (Local)
88
Loss of Signal (Local)
12
Loss of Power (Local)
0
FEC Errors (Down/Up)
0 / 0
CRC Errors (Down/Up)
5575 / 2147480000
HEC Errors (Down/Up)
nil / 0
Error Seconds (Local)
3
Sorry for been so long winded in explaining
thanks

Hi,
I found this happened at me friends house where the extention was wired up incorrectly. Also, she had a double plug on the main phone sockect, one for phone and other had filter plugged in for home hub!
Once we fixed the extention by ripping it out and plugging the filter in first at the main socket all was resolved.
We also found that if you have a filter at the main socket and extention plugged into that and another filter added at end of that extention would cause issues!
CG
CG Over An Out

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?

Just bought a new Macbook Air (and a new to Mac) and having trouble connecting to home hub. Hub can be found yet when I enter my password, I receive the message "timed out". Can anyone help me?
G

Go into your router's page and disable password protection and try connecting again.

Help! asap please, BTwifi home hub/problem with bt...

Hello
I have bt home hub and btwifi and I also have a tescomobile mobile phone, which, when I am at home, I would normally use the internet on my phone using my btwifi home hub, as this saves me using my 500mb data allowance.
Since installing this app, I have had a lot of problems.
I cannot connect to my btwifi hub through my phone, and although I am only a week into my tescomobile monthly data allowance I have already used half of it.
I since uninstalled the btwifi app but am still getting problems connecting to the internet via my own home wifi.
I have turned my wifi on, on my phone, but it says H+ at the top of my phone.
On the list of wifi it stil says btwifi with fon.
I phoned bt customer services on 0844 38100010, and the gentleman talked me through installing an app called supremocontrol, and he ran a scan on my computer and said that for the last two weeks, I have had hackers in my computer and I could lose my computer.
He said the hackers have been in for the last two weeks, well, I installed the btwifi app about ten days ago, so that kinda matches.
He tried to get me to install security software at £49.00 but I am on a low income and cannot afford to do this right now or for the forseable future.
What help would I like here?
I would like to know how to connect to my home wifi on my mobile again.
I would also like to know the situation regarding hackers and how to keep my computer safe.
I am currently using microsoft security
I am a bit of a dummy regarding all this technical stuff so no jargon please if you can.
Much appreciated

licquorice wrote:
Ectophile wrote:
Where did you get that 0844 phone number from? It doesn't look like any of BT's normal ones. That said, BT uses many different numbers, so i could be off on completely the wrong track.
It looks like some outfit offering contact numbers for different organisations, presumably it just forwards the calls to an 0800 number whilst you pay them for the privilege.
Edit: The OP has transcribed the number incorrectly and added an extra 0 in the middle.
It does look a bit dodgy.
"Contact Telephone Numbers.com is not associated in any way with any company listed on this website. For terms and conditions, visit our terms and conditions page or alternatively the privacy policy and refund policy page. Bill payers must be 18 years and over and have the bill payers permission before making the call. Please read and agree to these terms before using our service. Thank you "
I won't put their URL in this post in case someone sees it and thinks it's a proper link to BT.

Home Hub - HELP!!

I have a hub with a phone, the hub is working fine but the phone isn't! It is completely dead although the phone line is apparently working, people saying they are phoning me and it just rings and rings. Do I have to get another hub phone or do I need a completely new home hub system?? Please help. No joy when I phoned BT by the way - everything costs :-(((

Do you use Broadband Talk? Is the phone light lit up on the home hub, and which version of the home hub do you have?
See
Which version of the BT Home Hub do I have?
This link may help as well http://bt.custhelp.com/app/answers/detail/a_id/7718
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Question About Type A and Type B Home Hubs

Hi there,
Can anyone simply tell me the differences between Type A and Type B Home Hubs, I cannot find this information anywhere on the BT site. Your help would be much appreciated.
Kind regards,
Paul

Hi john46,
Thanks for clarifying this information with me, would you say going for a Type B Home Hub is wiser than going for a Type A Home Hub? It's just we have seemed to have been issued with mainly Type Bs than Type As when upgrading the Home Hub as part of our broadband packages, this was from the Home Hub 2 where we had 2 when swapping from ADSL to Infinity to the Home Hub 3, we have so far never had a Home Hub 4 where there are 4 versions, 2 for ADSL and 2 for Infinity, this is also true for the Home Hub 2 as well as the Home Hub 3 plus we've never had a Home Hub 5 which I know there are 2 versions nor a Home Hub 1 where there was only 1 type of Home Hub 1 and Home Hub 1.5.
Kind regards,
Paul

Cant Open Port 3659 on Home Hub! Please help!

Im having problems with playing Battlefield 3 online. After contacting EA they told me I needed to forward the following ports on my new BT Home Hub 3.0 Firmware Version: 4.7.5.1.83.8.94.1.11 (Type A):
TCP: 80, 443, 9988, 20000-20100, 22990, 17502, 42127
UDP: 3659, 14000-14016, 22990-23006, 25200-25300
All of them were applied fine apart from port 3659 where it gives the following error:
It says theres a conflict even if I try only applying this one rule. According to another forum 3659 is actually the most important as it relates to the 'EA Tunnel' so could explain the issues Im having?
If I use an online Port Scanner, some tell me that its blocked and the following one shows that its (TCP version) filtered to 'apple-sasl'. So it looks like maybe its been pre-reserved for Apple products and hence why it cant be forwarded to a more general rule?
Do BT block or throttle any ports? How can I fix this issue?
Thanks.

Use the IP address not the device name.
This page should help.
Port forwarding problems
There are some CCTV example on this page.
Help with setting up routers, repeaters, Smart TVs, printers, CCTV, NAS, VOIP
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Help re: lost Home Hub

I was living in student accomodation untill the turn of the year, where a family incident lead to me moving home.
We signed the 18 month contract for phone and broadband, and since the last of my then housemates have moved out, I tried to get hold of the homehub from the residence. However, the landlord has either taken it or thrown it out before new tennants moved in because it isn't there anymore. How would I go about getting a replacement hub, and roughly how much would this set me back??
Many thanks

If you want/need a Homehub, then ICBW but I think (apart from eBay etc) you can only get them from the BT shop.
http://www.shop.bt.com/products/bt-home-hub-2-0-56B4.html
If you don't particularly need a Homehub, something like this...
http://www.amazon.co.uk/Netgear-DG834G-54Mbps-Wireless-Firewall/dp/B0000TZ8Z8/ref=sr_1_1?ie=UTF8&s=e...
...would serve you just as well.

HOME HUB - EVENT LOG - Help with translation pleas...

Have just found the event log on the Home Hub and am trying to uderstand what it is telling me. For today, there are many similar entries such as copied below;
VOIP: [2.0A] [XXXXXXXX] [FXS DECT1 DECT2 DECT3 DECT4 DECT5] 200 OK - SIP message received
VOIP: [2.0A] XXXXXXXXX] [] 501 Not Implemented - SIP message sent
VOIP: [2.0A] [kas] [-] REGISTER - SIP message received
Could someone please give me some idea what these entries relate to?
Thanks
EDIT; On reflection, I think the following are better examples of my concern that someone may be hacking into our hub / broadband or does the ' not implemented ' comment mean that the security has kicked in and rejected the attempt?
VOIP: [2.0A] [john] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [john] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [daniel] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [daniel] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [Amanda] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [Amanda] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [andrew] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [andrew] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [jennifer] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [jennifer] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [newuser] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [newuser] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [computer] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [computer] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [calvin] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [calvin] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [charles] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [charles] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [paul] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [paul] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [dave] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [dave] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [steve] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [steve] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [tsinternetusers] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [tsinternetusers] [-] REGISTER - SIP message received
13:31:32  16 Aug
VOIP: [2.0A] [tsinternetuser] [] 501 Not Implemented - SIP message sent
13:31:32  16 Aug
VOIP: [2.0A] [tsinternetuser] [-] REGISTER - SIP message received

edit the post as you're showing your VOIP number (If your BBT number starts 01).
AFAIK it's something to do the hub phone set up BUT I'm not too sure.
DECT 1 to 5 (5 handsets can be registered)
-+-No longer a forum member-+-

HT201320 Hi, I recently upgraded my bt home hub to a 4 and although I can get Internet I cannot receive my mail. The message 'cannot get mail' comes up. Any help please.

Having just changed my BT home hub to a 4 series from a 3 I cannot get my mail. I am with Yahoo and get a message saying 'cannot get mail'. My Internet is ok and my user name and password have not changed. Any suggestions please.

Hello Betty,
Thank you for the details of the issue you are experiencing with your Yahoo! email account on your iPad. I recommend the following article to troubleshoot this issue:
iOS: Unable to send or receive email
http://support.apple.com/kb/ts3899
Thank you for using Apple Support Communities.
Best,
Sheila M.

Help.....BT Home Hub question

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